Bridlington Holiday Cottages

Reviews

What our customers say about their holidays

• Stephanie - Verified booking

  The victorian terrace is not a cottage, the high ceilings & big rooms mean it is also, not cosy.

  The house is a hodge-podge of styles & a collection of dated and cheap furniture. It reminded us of a student house. The master bed was far too soft - we had to play musical beds as none of us could bare to sleep in it. Those who did got terrible back pain. The bed covers were very dated & cheap, apart from in the twin where the bed covers carried on with the coastal blue theme. In the master, the bedside tables were dirty inside & in all bedrooms the dust along skirting boards was off putting (especially behind beds - we lost our sons toothbrush and upon searching found it behind the single bedside table matted in dust and muck). There are no blackout curtains - again very cheap window dressings. The bath slopes and when wet & soapy, a fall hazard. The lounge had a bad smell, which we later realised may have been the rodent living in the house (our terrier was very preoccupied with trying to root it out, and we heard it at night scurrying about). The faux leather sofa had a strange cheesy smell and was very uncomfortable. Both sofas very uncomfortable, mis-matched and felt cheap. The kitchen was again a mix of styles with black worn leather dining chairs against upcycled vintage ones. The cutlery drawer had crumbs & food debris in it. Upon arriving, the sink was not clean and there was what seemed to be broccoli on the tap. The bureau, where we found the recycling bags, was dirty inside and had a used foot covering in there. The unit under the window in the lounge was also filthy. The yard was referenced as a kids play area, it is not this. It is a concrete yard previously used for parking a car. The kettle was terrible and leaked water all over when pouring. Toaster too small. Again, all these things made it feel cheap. The welcome book gave a very patronising account of how one should conduct themselves during the stay, which was off-putting. Especially when, the house itself is the state it is - it felt as though the owners were cheaping out on it but expected guests to treat it like a luxury palace. The hosts left a bottle of wine and chocolates as a welcome, which was a nice touch, but the welcome card itself had greasy food/finger prints on it. The location is good for the beach and amenities, however for two of our four day stay, there was roadworks outside the house and we could not get our car out. We feel the host would probably have been pre-warned about this & should have passed that on to us. All in all, for the price this host is charging & the turn over they make, especially in high season, they should really invest more in this holiday stay. Other guests, in the guest book, mentioned the toaster and soft bed but the hosts have not rectified these issues. Will not be returning.

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• Eric - Verified booking

  The holiday was abysmal.

  We are both in our 80s my wife is severely disabled. We arrived late afternoon Friday, unpacked and thought we'd settle in. TV & internet not working, I read the manual . No joy. So went out in the car went for a meal,came back, early to bed. Tried the TV etc, Saturday morning. Still not working Mad a few calls to Sykes , no person to speak to each gave me options to look on line > No internet i texted a message no response, I phoned again eventually clicking a number to discuss buying /selling a property. Succsess a person answered I explained our problem, She said wrong department wait I'll find someone I waited at least 30 mins, no response went to a public library to find a sykes contact n umber where I could speak to someone once again no number other than the ones I had by this time I'm feeling emasculated there is nothing I could do . Sunday I find a phone shop to confirm that my text had been sent yes it had no idea if anyone saw it it is like dealing with mindless robots. Monday ready for home. I try again the number to discuss buying/selling speak to someone who promises to sort something out .About 5 pm the owner rings me and arranges for her husband to visit, he arrives about 7 pm & evevtually gets the TV & internet working. Had there been a number in the cottage in case of any problems, water leaks something not working the holiday would have been excellent. Apart from the trouble & stress and because I hardly use my mobile I am on pay & go usually £5 a month. My useless calls to you cost me £31 I had to put 2 £20, on my phone. Your system of having everything on line is ok when every thing is working but the system needs sorting out . I believe s should reemburse me at least the cost of the phone calls,I'm not bothered wether youpublish my feed back or not.

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• Madeline - Verified booking

  This should be called Hollow House not Cosy Cottage as it is very echoey and hollow.

  The good side: it is near the beach, the beds were comfortable although the double was very soft. It was mostly clean inside and there was a huge tv which the kids loved. The bad side: the outside is filthy and looks like the windows haven't been cleaned for a couple of years. The curtain in the living room is torn and the net is just a small piece of single fabric. There is a tiny yard at the back with the high wall of a hotel looming behind it. No attempt has been made to make it pleasant so the view from the back is awful. To make matters worse there is also a huge extractor fan going 18/24 hours so you have to keep the windows in the back bedrooms and kitchen shut. There is no way of drying anything - no tumble dryer, not even a line in the yard - and this in a house near the beach. The decor is tatty - an attempt at shabby chic I imagine which is just shabby. The bedding is 100% cheap polyester. I have never stayed in a holiday let with polyester bedding. There towels were small and thin. There were exactly 5 usable mugs in the kitchen - the 6th was cracked all over the bottom; the fridge was small and the bottom shelf on the door had been removed. I expect better from a Sykes-let house. Sykes used to have a good reputation for the quality of their properties but times must have changed as this is one of the poorest holiday lets I have ever rented.

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• Nick - Verified booking

  We had a great fortnight at Harbour Cottage.

  The place was a great base for our family holiday and the town centre location was just what we wanted. It’s only a few minutes’ walk from the town centre, the beach and the harbour so no need to get the car out all the time. We thought the property was good value and pretty much met our expectations. The only negative of any note is the smell of the property when we opened the door. I couldn’t work out whether this was damp or wet dog, or possibly from cigarette smoke. It largely cleared with the windows open for a few days but didn’t make a great welcome. Otherwise, the property was really clean and tidy. It is fairly well equipped, particularly for smaller children who would love the games room. My kids loved the table football but mainly the Netflix! The only important thing missing for us was a hair dryer. We’ve used Sykes plenty of times before and would have expected this to be provided at a property with this star rating. My wife had to go and buy one. Also, the kitchen would benefit from a veg peeler, a potato masher and a grater. We routinely ran out of drinking glasses and a few extra would be good too. All that said, this is a decent, good value property in a really good location, with off-street parking. We had a lovely holiday here.

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• Shirl - Verified booking

  The location of the cottage was great, the yard outside was big enough.

  The outhouse with washing machine as great idea. There was a welcome hamper with red wine crisps mini cakes an uncut loaf and Jam. Nice idea, Though teabags and milk would have been a great replacement for wine and cakes. Everyone wants a cuppah first thing. We did struggle with the stairs though as the top was a tiny landing with a steep step down into bathroom. My sister and I in our seventies feel this bungalow is not as suitable for disabilities. Great for families maybe. You can see a lot of effort has been made to restore this old cottage which is a plus.. However my sister has to sleep with a television on low all night, since being burgled. One of the main reasons for booking this cottage. Unfortunately there was no remote for the TV in her bedroom. We looked everywhere. So it could not be used. Also the blinds in the lounge need attention. It looks like a dog or a child has left the slats of the venetian blinds in a terrible state. Not a good look from the inside or outside. We love Bridlington so we will ensure our next break will be a bungalow or apartment on ground floor.

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