Lodges & Log Cabins in Grizedale with Hot Tubs

Reviews

What our customers say about their holidays

• Christopher - Verified booking

  The whole lodge is very worn and tired, needs work done on it to justify the spend on hiring this lodge.

  The lodge had not been cleaned very well and wallpaper was dirty, dust in lots of places and lampshades were thick with dust. There was also a very unpleasant smell so we called the owner to mention some of these things including broken rail in wardrobe, we were unhappy with. Its fair to say his comment was that it had been a long season and that he would sack the cleaners. He would talk to the park, too which we had a visit from maintenance within the hour and they looked at all the drains and noticed a hose under the waste for shower had been disconnected. He connected it up, but still the smell lingered.The next time the shower was used the tray filled up with water and didn't run away which is why i believe the hose had been disconnected in the first place,we called the owner. Again, he called maintenance and they turned up again and said they would do some checks of all the pipes at the time they also confirmed that the cleaners were not people they used for this lodge so there was nothing they could do in respect of our concerns of the cleanliness especially as we had a 4 month old with us. When we got back in the evening the shower water did run away but the smell was still there and quite overpowering some days. The mattress in the on suite double room was also very dented on one side as if it had a hole, so some very uncomfortable sleeping. Overall very disappointed with the stay in this lodge and very expensive for the state it was in and owner not particularly bothered about our concerns.A lot of wasted time waiting round to sort the drains In my opinion someone should have come along to at least give it all a steam clean after our complaint....

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• Richard - Verified booking

  Had a fantastic holiday, the lodge is very clean, modern and in good position.

  The decking wraps around the 3/4 of the lodge and has a jacuzzi but dog safe. The only thing I would say and this is not the owners fault or Sykes holidays but on 2 of the days we couldn’t use the decking or jacuzzi because we were invaded by a decking company who arrived in 4 vans and 2 cars, parking everywhere when working on the lodge opposite 8am till late 2 days on the trot. They parked 12 inches from the decking staring directly at our deck playing loud music and swearing etc. we did ask at one point if they could turn the music down which they did but the noise and shouting was horrendous. I did ring Sykes on the day who were not made aware of the work and they contacted resort to try and get them to move their vans but it was late on. Like I said this was not the owners fault who you can tell takes pride in their lodge. On the plus side for customers in the future, there is no decking to be done around any of the close lodges as it looks like they have all be renewed. Will I return, yes as it is a lovely lodge and I do understand workmen have to do their jobs it was just the closeness of their vans and noise etc

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• Marion - Verified booking

  The lodge was very “tired” and not cleaned to a good standard(photos are available).

  There were: Dusty skirting boards Mould in the shower Kitchen surfaces dining table and mats all required cleaning before we could use Cupboard which housed an arier and ironing board was messy and smelt fusty Ironing board cover was stained and not fit for purpose There was refurbishment taking place in the lodge next door and thus our view from the lounge was of a skip!! There was refurbishment also taking place three lodges away and at times during the day this was quite noisy The tv did not work on the main channels and despite several phone calls to the owner it took four days to restore which was an annoying thing to have to sort on your holiday One of the main reasons for booking this lodge was the hot tub but my husband and I did not use it and my daughter, son in law and two children only used it once as the ground around it was overgrown (in some places there were nettles) which made it difficult to get into and put the “senior” members of the group off even attempting to use it. Overall we were very disappointed with the quality of the lodge and would not stay again sndceoukd nit stay again

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• Julie - Verified booking

  I'm aware that the owner is conscientious and appreciates any feedback so I would like to advise the following, during our recent stay w/c 2nd September.

  Lodge is really lovely and we would definitely return. There a some minor things however that could be improved. Overall cleanliness is 'Good' but on accessing the lodge we found 7 spiders (some large) in the lounge/kitchen and more in the bedrooms, there were a lot of ceiling cobwebs which could be avoided by using a feather duster after every stay, the bottom of fridge freezer and the bottom basket hadn't been cleaned and the kitchen cupboard next to it needed wiping. Although it is accommodation that allows dogs which we were very grateful for, the smaller bedroom had an odour which may have been due to dogs, maybe clean the carpets monthly? The inside of the window frame was also dirty and just needed a wipe. The hoover did also smell of dogs but I appreciate efforts have gone into trying to avoid this. Also we couldn't see a BBQ plinth which would have been nice during the hot weather, Hot tub was lovely. We would give the lodge 9/10 and rectifying the above would bring it up to a well deserved 10.

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• Rachel - Verified booking

  Overall a good stay but good be made excellent with some small improvements.

  No tv reception throughout the whole stay and with 2 children it was particularly difficult in an evening especially as we hadn’t been made aware so we could have brought games etc. contacted the owner but they were able to resolve the issue. The fire alarm also kept going off (dispite no fire or smoke!) so not sure if this is a fault with the alarm or batteries. Informed maintenance man when he came at check out time. A pair of scissors in the kitchen would be useful please. A small guide book in the lodge would be a nice touch with leaflets of the area and reminders about recycling and check in/out.

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