Log cabins with Hot Tubs in the Lake District

Reviews

What our customers say about their holidays

• Simon - Verified booking

  The property was generally ok, but the property could have done with a really good clean, we left the property cleaner than we received it.

  One of the large paving slabs which are used for the steps down to the property was broken in to three pieces, this is an accident waiting to happen, this should have been repaired prior to our visit, I feel this has been broken for while. The en-suite showers shower head riser was found to be broken but just usable, several of the fixtures are loose, ie.. toilet roll holders, the window in the main bedroom was open when we arrived, I just thought this was just for some ventilation but when I tried to close it, it wouldn’t, the window needs adjusting, I did manage to close it by lifting the opening window slightly but near opened again for security of the property. The lodge could benefit from some simple maintenance, but it was well equipped with the essential kitchen items and other items like a hairdryer. The general experience was ok, Limefitt is classed as a 5* park which in the main is a 4* at best, as stated above the property needs some work and the cleaning could have been much better prior to our arrival. My final point is the Pub which is on site, I do realise this isn’t the responsibility of the lodge owner but feel you need to be made aware, we went for a meal on the first night and to be blunt the food was the worst I’ve ever had…… the pub it self is lovely and traditional and the staff friendly, but for the money we paid was absolutely shocking! We ordered a very simple Steak and ale pie with mash and veg, this meal must have been made previously and just microwaved, the mash didn’t even taste like mash, Parkdean need to change this, some simple changes could have a massive impact and make it somewhere holiday makers go more than once. Good food is not hard to make!

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• Sally - Verified booking

  We really enjoyed our stay at Troutbeck Lodge.

  The hot tub was wonderful and a lovely treat after walking. The bed was really comfy. The location of the lodge was great, overlooking the beck and a field. However, it really needs a good clean. I had to clean the patio doors on arrival as they were badly smeared. I then had to wipe someone else’s hairs off the toilet seat before using and as for the toilet brushes, well they just need replacing. The heaters all need a vacuum cleaner using, to take off the layers of very visible dust inside them. The en-suite shower cubicle needs refreshing. The cleaning element is a shame as the park was really quiet (in March) and we did enjoy our stay. There just needs to be more attention to detail rather than a quick whizz around, which is how it appeared to us. One final note - the steps down to the lodge from the parking are in need of repair and are very uneven. Unfortunately for me I had to carry our elderly dog up and down each time and I would not advise anyone doing this.

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• Heather J - Verified booking

  A lovely modern lodge in an idyllic location.

  Overall an enjoyable stay however, the cleanliness of the lodge was not to a high standard, especially in the bathrooms ( toilets mainly) The mattress in the master bedroom was uncomfortable. What we found most disappointing was our hot tub experience ( the main reason we chose this particular lodge) having stayed many times at other parks/ lodges with hot tubs it soon became clear it was not working properly ( jets not working properly, dropping in temperature, error code?) We noticed this on the first night and informed the letting agency first thing the next morning. Unfortunately other than being told someone would come out to look at it , we didn't receive any other feedback. The hot tub continued not to work properly for the duration of the holiday and therefore could not use it which was a let down. When paying a premium price for a holiday you expect a premium experience.

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• Sara - Verified booking

  This is our 3rd stay on this site.

  On arrival we were very dissapointed with the cleaning of the lodge - I had brought dettol wipes which was a good job. Things like handles and kitchen work tops all key areas were not that clean. Then in the main bedroom the bedding had stains and footprints on! I did ring the number provided and this was replaced the next morning. However who would put that on there in the 1st place thinking it wouldn't be noticed or was acceptable! Anyways after that we had a lovely relaxing week. Mixed bag of weather but still able to do some of our favourite walks and even managed to shelter in the near by pubs a couple of times. The Queens is a gorgeous pub with a really warm friendly feel and the food is amazing. The lodge itself is in a lovely quiet spot, it has everything inc a bottle opener, tin opener, saw an iron lol. The hot tub was checked every day and was lovely after a soggy walk.

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• Kelly - Verified booking

  Troutbeck Lodge did not disappoint!

  The owners have thought of everything! Well stocked kitchen and in the cupboard in the main bedroom we found a hoover, mop, iron and hairdryer. Fantastic location with stunning views overlooking the beck with snow capped mountains in the distance. STUNNING! Great amenities on site, our dogs enjoyed playing in the dog field although it was a shame it wasn’t as secure as it could’ve been with fences down and gaps under the gate. If you love wildlife and birdwatching you will love it here the lodge was the perfect spot for relaxing and watching the birds. We also saw deer nearby. The hot tub was a wonderful addition to the lodge. One small criticism would be there is no handrail down the steps to the lodge. We arrived in the dark and in the rain and we found the slate steps a little slippery. We would definitely return, thank you! ⭐️⭐️⭐️⭐️⭐️ 5 stars from us!

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