Lodges & Log Cabins in Little Haven with Hot Tubs

Reviews

What our customers say about their holidays

• Rodney - Verified booking

  Friendly staff who did try to be of assistance.

  However the “Company” promotional description of the “Lodge” in particular the location is misleading and not as we expected. There were a number of cosmetic issues with the Lodge, also a window difficult to open and patio door difficult to close and in particular to lock. This was mentioned to reception who confirmed there had been a problem with locking but had supposedly been rectified. The main TV was not working on day of arrival necessitating maintenance call out. Was eventually fixed but only after 3 days. Bedroom TV positioned in front of dressing table mirror, not above as shown in promotional photos. Furniture, only small settee and one chair, not fully furnished as shown in photos of Lodge. Welcome pack didn’t have tea coffee sugar washing up liquid as was described. Did receive washing up liquid on request. Location states Lodge perched at costal village of Little Haven. Not so, Little Haven 1.8 miles drive away. To walk to Little Haven at least 45 minutes which is not recommended as walking along single track lanes with potential hazardous traffic conditions. Promotional description of property includes local bakery, farm shop and club on adjacent site serving meals. There is no actual bakery or farm shop on site. Remote contact possible by phone to order subject to availability Club only serves meals on weekend evenings. Not open during day. Having due regard to the promotional information and description, overall we were disappointed with the accommodation and in particular location which does not give us any incentive to want to return Rodney & Audrey Hall

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• Max - Verified booking

  Hi we arrived at the lodge and we had a problem after the first night the door ...

  Hi we arrived at the lodge and we had a problem after the first night the door holder had pulled the window out as it had been attached to the window frame so I reported it straight away and the site upgraded us to a fantastic lodge which was very nice of them the only bad bit of feedback I can give is that the hot tub wasn’t checked like it should of been and after 3 days it was very cloudy and dirty looking it put me off going in it and putting the kids in so we only had 3 days in the tub which was disappointing in a way it was my fault aswel for it saying anything I just didn’t want to complain anymore and be that guy moaning about everything but to be honest I didn’t see the tub get checked at all while we was there and I know they should be checked at minimum once a day because of this I’m going to give 4 star and not 5 but we did appreciate the upgrade very much and it is a really nice peaceful site but maybe just up there game on checking there hot tubs

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• Richard - Verified booking

  We had a very pleasant time at Reef Lodge.

  The accommodation was in a clean state and all necessary facilities were provided. Although there were signs of wear and tear this did not detract from our enjoyment. I could tell that the provided towels were new or nearly new and the kitchen utensils were also in a new or nearly new state. Reception staff were very helpful with some tips on cycle routes. The only minor problem was with the gas oven/grill which required assistance from reception to resolve the correct operation. Contrary to the incorrect instructions in the lodge equipment manual it is necessary to hold in the control knob to ignite the oven and grill. One source of annoyance was chatting from adjacent neighbours in Rimini Lodge while using their hot tub past night curfew which just goes to show how bad the sound insulation is. This is pointed out in the welcome pack literature but I guess some people cannot read or are just ignorant. On balance I would recommend Reef Lodge and Little Retreat.

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• Sarah - Verified booking

  Reef lodge is a beautiful place to stay.

  Spotlessly clean and well maintained. The kitchen is well equipped for making meals. The towels are so soft and fluffy and smell lovely, l defy any hotel to bed them. Lovely little welcome pack is a nice touch. The hot tub is a wonderful place to relax after a day exploring the surrounding areas. Comfy beds and a lovely hot shower. This lodge really is home from home. The views are amazing. Lovely clean, tranquil site with a great field for the dogs, a walk through the gate here and you can pop into the pub for drinks and food on the site next door. Staff are really friendly and helpful on site. We had a fantastic break here with our two dogs and felt totally relaxed, l would definitely recommend it and we will return.

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• Andrew - Verified booking

  Arrival and check in was very smooth considering we were a little early the onsite staff were extremely friendly, kind, courteous and knowledgeable of the facilities and local area.

  We could not fault the lodge one bit, we were told the hot tub cover was heavy due to the continuous rain we've been having but after a couple of times we found an easy way to remove and replace without an issue. We have done a fair few holidays in the UK on various different sites and found this one to be a little gem, nestled alongside the beautiful Pembrokeshire coastline. At this lodge you have the peace and quiet of the countryside but close enough to go visiting various different local beaches every day, and upon returning to relaxing the hot tub to soothe aching muscles from the days activities.

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