Villas With Hot Tubs In The United Kingdom

Reviews

What our customers say about their holidays

• David - Verified booking

  (Please see below for an updated and formatted review) Positives - Proximity to Holmfirth, owner was responsive when contacted, the hot tub was warm, solid and quick Wi-Fi.

  The kitchen had plenty of roasting trays and a good selection of utensils. Negatives: The front door could not be opened on arrival and it was pouring with rain. Access was only gained as the cleaners had left their keys in the patio door, later that evening the front door handle came off the door while closing it and a repair person had to be called out the following day, apparently the spindle had broken perhaps during the previous occupants stay. While we appreciate the owner was unwell, there was no meeting on arrival to answer any questions. The only meeting we had was with the son of the owner and when we advised we could not open the front door we were told to just 'give it a good shove'. There was no indication in the house instructions of where the dog could be let out also. The property was quite dusty all round and there had been no cleaning behind sofas and doors. Keeping in mind this was a dog friendly location the vacuum was locked away and was only found by mistake as the 'cleaners' had left the cupboard keys. The residents had to ask for the hoover to be made available with a battery. The hoover was also found to be dirty and clogged with hair. The hot tub was also quite dirty in the bottom with grit and had clearly not been cleaned out for a while. The downstairs heating would not work while the log burner was lit so the lower ground floor kitchen was very cold (13 degrees) as the thermostat is on the middle ground floor near the log burner. This meant that preparing food was challenging because of the cold. There were no tea towels, and the kitchen was lacking in saucepans to cook with and ovenproof cookware to keep food warm. Only 2 dishwasher tablets were provided for 6 people over 4 days, 'to get us started'! Luckily, we had brought tea-towels but were given no indication of the need to bring dishwasher tablets. Purchasing washing up liquid was required as the bottle was nearly empty. Bedroom 1 with the ensuite was a good size, as was the bathroom, but there was no hanging storage because the single cupboard couldn't accommodate a normal coat hanger's width. Bedside tables were the only storage. Bedrooms 2 & 3 had no hanging cupboards. Bedroom 2 only had a small (3' high) cupboard with two singles beds together and pushed up against the wall and the twin room (bedroom 3) only had a bedside table. Everyone had to live out of suitcases for 4 days. The adhesive door hooks fell off regularly with only so much as a towel hanging on one. There were also no mirrors in any of the bedrooms, only the ensuite and main bathroom. The bedroom walls were very thin with no soundproofing so snoring could be heard across the rooms. The living area wasn't particularly comfortable as the two sofas couldn't accommodate 6 people. The sofas also had to be moved so that both sides of the dining table could be accessed away from the wall. The living room felt like it had furniture in it that simply didn't suit the utility of the room and number of people staying. A large low table was in one corner of the room that served no purpose and there were no instructions on how to operate the heating controls. Unfortunately, given all the above we would not recommend this property at this price point.

  Read more less >

• Billie - Verified booking

  We had a lovely time during our stay at the lakes.

  We stayed earlier in the year but on a different site. Our previous accommodation was a lodge also with a hot tub. With this to compare to there are several things that could benefit from some attention in your lodge. I’ll start with the positives, which are the fact that the master bedroom mattress was extremely comfortable, we had an amazing sleep every night. I was thrilled with how lovely the lodge smelt upon arrival, with bringing our dog along I always get a bit worried that the accommodation will smell of pets which isn’t what I want regardless of having a pet myself. You could not tell it was a lodge that accepted pets so 5* to the cleaners there. The general cleanliness was good and quality of outdoor furniture good also, we got to enjoy the sunshine on a comfy and sturdy piece of furniture. The hot tub very enjoyable too. The negatives - dishwasher was out of salt and rinse aid, non provided under the sink so these need to be checked when the lodge is cleaned as pots came out dirty. The hair drier didn’t work. The tv in the lounge constantly froze when trying to change channels so we’d have to turn it off at the wall (our children just wanted to enjoy a little telly before bed and in a morning before our adventures began, but this proved difficult). Some badly cracked floor tiles in the main bathroom. The shower screen couldn’t be opened in the main bathroom, when trying to assist my son in the shower the shower screen started to tip rather than open like a door which made showering him difficult. The wardrobe doors in the master bedroom would not open and shut, again fallen off the runners and stiff, weren’t useable. There was some random stuff just dumped in the bottom of the single bedroom wardrobe too, looked messy. And just some general bits that looked tired and could do with replenishing. For example, rusty toilet roll holder in the en-suite and the bottom of the door in the en-suite was damaged and peeling. The kitchen could be better equipped, the knives were very blunt, couldn’t slice bread with the bread knife. The fridge was on maximum when we arrived and we understand why because it doesn't keep items chilled to the temperature you’d expect so I don’t feel this is working to the capacity it should. Overall we enjoyed our stay but when you look back at the issues we’ve listed there is a fair bit that you wouldn't expect to find in that condition. Lovely well maintained site, lovely staff in the bar.

  Read more less >

• Sally - Verified booking

  We stayed for a week returning 19th June.

  A clean, comfortable lodge with lots of added items (thanks for the wine!). The best feature for us was the large patio and hot-tub and we could park right outside our lodge. The lodge also does not get overly hot at night if the window is open (we had hot weather which was fortunate for us). Unfortunately the en-suite 'body shower' did not work - the temperature was boiling hot and could not be reduced. The maintenance team came quickly but said this was the owners responsibility as they had a separate contract and they would inform the owner. I explained I really needed this shower as to work as I had injured myself on the other shower but I did not hear back. I followed up 3 days before the end of our holiday and they promised to fix or compensate but heard nothing. Fortunately there was another shower over the bath but due to my back problem I had already struggled to get into the shower and cut my leg on the bath shower screen - the maintenance man trimmed the edge of the screen but beware as this is still sharp and the hand rails on the bath are low (this is why the cubicle would have been better). If we had been sharing the lodge with another guest(s) we would have all had to share one shower and that would have been horrible. Luckily it was just us and our doggie (we did not use the smaller bedroom). If it was not for the shower I would have given this top rating throughout as the patio was wonderful - fully enclosed for our dog and great hot-tub. We had a lovely relaxing time. However, the holiday was tarnished by an irresponsible maintenance team who alluded to the fact they already knew the shower had problems but still the shower had not been fixed. This should not be advertised with 2 showers.

  Read more less >

• Jonathan - Verified booking

  The lodge is fantastic and is in a lovely spot whereby you get the sun on the verandah for the majority of the day.

  On the down side, the dishwasher was rubbish. We had to go & buy our own salt, rinse aid and tablets which we’ve never had to do before in any self catering property. However it still didn’t work properly, 4 separate washes of the same load didn’t clean so we ended up cleaning by hand. A minor point but nevertheless worth mentioning. We couldn’t use the shower in the en-suite because the temperature was scalding hot, I mean really scalding hot and no matter how much we tried to alter it, it wouldn’t change. The electric fused one night, but it was swiftly rectified by the ground maintenance team. We appreciate as far as the dishwasher & shower go, we did not report it to maintenance because tbh we were up & out every morning. A special mention for the wi-fi which is abysmal & needs looking at. Fortunately we were there for a complete break away so it did not effect us but I am certain other guests with children will find it extremely problematic and frustrating. They are just minor points which need looking at. Overall it was great value for money. We would definitely go back, we had a great week and if those points we’ve raised were all good it would have been 10/10.

  Read more less >

• Mrs Sarah Jones - Verified booking

  Thankfully we had booked our break at the same time as other family members as our Fridge stopped working while we were out, We had to take our food to our families lodge and keep it in their lodge and keep going back and forth.

  I did try to ring the help numbers provided but after being on hold for over 20 minutes each time I just accepted to do things this way to save stress and further waste of time and to deal with the situation when home. Luckily our families oven stopped working so we were able to repay the favour and not feel like we were putting on them too much. However I do feel to have to do this on our holiday was totally ridiculous and really not good enough at all. Other than that the lodge was very presentable, clean, tidy, comfortable and modern. The resort itself was excellent other than one member of staff giving us incorrect information about swimming, I believe he was night staff. We followed the advice given and went to book swimming the next day, when we were told we couldn What did you enjoy most about your stay? The location, activities, food was nice, and the lake What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Water sports

  Read more less >