Villas In The Isle Of Wight

Reviews

What our customers say about their holidays

• Fiona - Verified booking

  Clearly it’s a very old property however it clearly needs a lot of money spent on it to bring it up to a standard that adequately reflects the rental being charged.

  The property is damp. All of our clothes smelt damp and musty when we returned and all had to be washed. There is only 1 standup shower in this 4 bedroom property. It’s clearly overused and as such there is black mould growing in the shower due to their being no ventilation in the bathroom. The 2nd double bedroom needs a king size bed in their and not a double as it’s far too small for 2 adults. We had to use the same towels for a whole week as there is no mid week change of towels which is again very poor given the price paid for this cottage. The kitchen is full of useless things you would be unlikely to use on a holiday. The space would be much better left empty for your guests to put food in. The property is advertised as no pets but I can assure you there have been animals staying here as you can smell dog in the living room carpet / sofas. There were ample cots / high chairs and a lovely toy basket for babies / toddlers which was a nice touch however some appropriate dinner plates / bowls / cups would have been useful. If you have never stayed in an old cottage then you will definitely get a real old cottage experience here. Location was good but it’s a real shame the crown (pub opposite the house) was only open certain days for drinks with no food menu due to no kitchen staff. This was a common theme across the island in general. Overall I would say this cottage is very overpriced and really needs quite a lot of money spent on it to get it up to a good rentable standard.

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• Nicky - Verified booking

  This is a beautiful, if expensive, holiday cottage.

  However, I was EXTREMELY ANNOYED when I arrived and the floor of the double bedroom was soaking wet. The window has obviously been left open by the previous tenant; when we arrived all windows were closed. The cleaner must have known about the floor and I contacted the owner that afternoon. Nothing was done or said. For the first few nights I was stepping out of bed onto a WET floor, which then remained damp for a few days with a damp smell appearing. Had this been a hotel I would have been re- roomed. I’m very disappointed that nothing was done and no compensation offered. This is unacceptable in a cottage costing over £1000. Sykes were very helpful but sadly the owner was not interested. Other smaller comments are that the App said there was hot tub and their wasn’t; the clothes airer was broken and whoever thought it was a good idea to put a full length mirror on the bathroom door directly opposite the toilet clearly didn’t sit on the toilet! I have used Sykes many times and had some lovely cottages but this one and the owner need to revisit customer service sadly.

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• Rhiannon - Verified booking

  The house was spacious and comfortable, lovely comfy beds, well-equipped kitchen.

  Fairly clean but nor spotless. Despite instructions provided we failed to get the screen in the living room so couldn't use the television or Playstation or DVD and as we had children with us, we would have been glad of them. The toilet seat in the en-suite bathroom of the master bedroom kept falling off. We had difficulty with the rubbish / recycling which should have gone out on Tuesday morning. We noticed when we got there that the recycling bin was already full to overflowing. There were notes asking us to put rubbish out but the timetable for collection was up to April 2018!!! We tried to calculate which it should be, decided it should be the recycling bin so we put that out - and then the rubbish lorry came and therefore didn't take it!!! By the time we left on Saturday both bins were over-full. Despite these minor irritations we had a lovely relaxing stay and we loved the Crown Inn - the adults for the beer and gun and the children for the swings and duck-feeding. The children also had a lot of fun at the village playground.

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• Andrew - Verified booking

  We were very impressed with the holiday cottage.

  Situated in a pretty little village with Lovely views looking out over fields. The cottage had all the mod cons needed with the added extra of a coffee machine! There was plenty of room for a family of 4. Some little points we thought we’d like to mention. Would be great to have a washing line or clothes airer to hang wet cloths. The pillows on the beds were flat as pancakes - we had to buy extra to make them work! Although the cottage was clean and tidy, attention to detail would elevate this property to excellent - dead flies in the light shade in bathroom. Limescale around plug hole in bathroom. Mirrors all streaky. Lamp shades in bedrooms all croaked. Towels were too small - bath sheet better than a bath towel. Cheap bedding. An investment into bedding and towels would be a bonus. Such a shame these littles things are added to this review but first impressions really do count! All said it was a great cottage and based just where we needed to be. The points above did not spoil our holiday just a recommendation.

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• Linda - Verified booking

  This is a lovely little cottage in a pretty setting.

  It is well equipped and has a lovely outside area for a dog, however it is not enclosed as described so your pet could wonder off if inclined. I found the sofa a little uncomfortable as it's deep and the back cushions weren't very firm, but there was a few lose cushions that could be used for back support. The downstairs bedroom and toilet/ shower room was great for my elderly mother and the loft room with a double bed was spacious and comfortable. Some limited head room over the sink and bath but descent shower in the downstairs bathroom. The cleaners had missed a few cobwebs but overall the cottage was clean and tidy. Freshwater is a small town but it has a petrol station, large Tesco and a lovely pub serving food as well as a chip shop and a couple of other food outlets. You do need to drive to get to attractions but it is very handy for the ferry crossing in Yarmouth which is a few mins drive away. The owner was very friendly and welcoming, I would stay here again!.

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