Holiday Apartments in Llanberis

Reviews

What our customers say about their holidays

• Carol - Verified booking

  Chosen because of location to Welsh Highland Railway & stand alone shower.

  Also walking distance to local Tesco for supplies & town centre. No hot water on arrival (we arrived late evening). Was eventually sorted out next day but not without me having to chase up Skye on (only) one phone number available. Previous occupiers had switched boiler off as per instructions in flat accommodation. Service man told us to keep it on (??). Spent first one hour and next day 1 hour cleaning (Dyson in flat smelt disgusting when used so had to open up all doors! & stopped using it). On leaving we explained to cleaner, who we met perchance. She knew aoubt Dyson & showed us her own hoover she uses! TV wouldn't work - so rebooted. Remote slow so bought replacement batteries. Clock on kitchen wall stopped so bought new batteries. Extractor fan in shower filthy & hazard - blowing out more bacteria than extracting! Fitted bedsheet too small for bed & kept coming off- so bought new flat bedsheet extra large. No blankets & cold at night so bought some cheap blankets. Sofa was very uncomfortable - lean back to watch super large tv. Couldn't use coffee table to put drinks on, as table top moves(!) leading to potential spills. Kitchen worktop space was very limited. V.difficult to even organise microwave meals. Dinner table was at least functional. No luggage racks & indeed no small tables, sideboards, no shelves in bathroom to put our toiletries & bags etc. Living off floor for a week! Was glad to leave.

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• Mark - Verified booking

  Sykes Holiday Cottages has NO customer service.

  We asked for the twin beds to be made as a double and it wasn’t. There was NO way to contact them and the WhatsApp messages were answered by a computer. Why is there no human being to speak to? The internet site just went round in circles and no phone number was answered. Dreadful experience. The information book was out of date and there was no paper for visitors to add comments or recommendations. There were no leaflets or where to go and what to do as we have had in other rentals. There is no shaver point: no coffee pot of any kind: no kitchen scissors: no chairs in the bedroom so nowhere to put some clothes: no hooks. We saw comments on line with the same issues and they had not been rectified. Poor! The so called garden was just some very scrubby uncut grass. The TV needed rebooting every time we used it! The outside light at the back of the property was faulty and we had to waste time waiting for a maintenance man to come and fix it. It was permanently on and the thin blinds in the bedroom were useless. The response from the maintenance team was quick and very efficient. The car park needs clear labelling as this caused issues with 3 cars for the occupants of the penthouse flat. However, the location was good and an easy walk into Caernarfon for pubs and restaurants as well as Tescos just up the road. The flat is light and spacious but basically equipped.

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• Christopher - Verified booking

  Excellent ground floor property, very clean and tidy with everythng needed.

  No noise came through from other flats. Nicely situated for Caernarfon attractions, all within easy walking distance. Ideal also for setting off to places further afield. Road outside not busy or too noisy most of the time. Couple of very minor points whch did not affect my break: The TV refused to come on at first and there were no instructions. The information booklet mentions a Samsung TV but it is a Logik. Problem solved by unplugging and leaving off for a whle. Worked first time when plugged back in and everytime afterwards. Also good wi-fi throughout, good enough to watch football on Laptop in HD. The road was generally quiet but occasionally a car with a loud exhaust would speed past in the early hours. No great problem to me. A kitchen waste caddy was mentioned in the information but I could not find one. Anyyway, apart from such very minor things, I reall enjoyed myself, Thank you very much.

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• Gemma - Verified booking

  The property is exceptional!

  Modern, spacious and comfortable. An absolute bargain for the price. We couldn’t believe how cheap it was for such an amazing place. Everything was spotlessly clean. Bed was massive and so comfortable. The kitchen was more than well-equipped with real quality items. Wi-Fi was fast and reached all areas that we needed it to. There were a few small issues however they didn’t detract from our enjoyment of staying. Please don’t take this as criticism. The property is obviously new and there will always be teething problems. The shower needs looking at as we could only get it to be either freezing cold or boiling hot. We would have liked a few more towels. Also the 2 blue bath towels were not were absorbent at all. May be because they are new. Thank you for such a wonderful stay. We absolutely loved it and will definitely stay again.

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• Gillian - Verified booking

  The apartment was spacious and clean.

  The bed comfortable & the shower good.It’s a ten minute walk to the centre and there is a Tesco close by. However it’s the first time I had to buy hand soap & loo roll at a Syke property!! We didn’t really have a rested week as the apartment is on the ground floor by a main road opposite a petrol station. It was noisy plus the flat above us kept us awake so I do suggest sound proofing as well as curtains in the bedroom. Although the shower was good the extractor fan was filthy! I used the Dyson to vac but its filter stank so gave up . The kitchen could do with more mugs plus the worktop was too small to be useful. The sofa had many stains on it and although the flat had a minimalist style it lacked a homely feel. The flat is ideal maybe for a couple of days but we are going home to sleep so won’t be returning here.

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