Holiday Apartments in Llandudno

Reviews

What our customers say about their holidays

• Paula - Verified booking

  A lovely well equipped ground floor apartment, in a great location, but so many issues spoiled our week.

  The bedding and towels were great, bed comfortable but the overpowering stench of dog was truly dreadful. I even bought febreze to use on the sofa and carpets, to no avail. Someone had clearly allowed their dog access to the sofa and bedroom. It desperately needs a paint job, with marks everywhere and stains on the wall in the bedroom and on the ceiling and walls in the lounge presumably from the flat above. There were cobwebs everywhere. The bathroom fan wasn’t working and the shower tray was cracked, causing a dangerous sag in the centre. The bins outside on the drive were overflowing when we arrived. During the week we saw various people around, who in fact were maintenance for the owners. We learned that they were aware of all the issues and we were told they were going to be dealt with when the apartment was not booked. The dreadful smell was mentioned by the previous review, so they clearly know about that too. In the meantime people are clearly expected to put up with it. It’s a great shame, as the apartment should, and could, be lovely. It’s a great shame that people are booking and paying in good faith and also that notices in the property regarding the rules about pets are not adhered to!!

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• Dawn - Verified booking

  Treetops is a perfect place to stay if you want to explore North Wales.

  The accommodation is a good size and we were comfortable staying there for our short stay. All the rooms are a good size and we loved the spaciousness, much better than being cramped in a small caravan! There is a large lounge dining room, separate kitchen, double bedroom and a smaller twin bedroom, separate bathroom and w.c. - all on the ground floor. The kitchen has an electric oven and induction hob which I wasn't used to but managed to use once I'd got the hang of it! No dishwasher but luckily my husband was the dishwasher during our stay. The driveway is a bit steep but to be expected considering it's hillside location and perfectly manageable. There's plenty of parking space available on the roadside too. Situated in Rhos-on-Sea we loved the promenade and ate out at Jonny Dough's Pizza place whilst there. Llandudno and Conway are only a short drive away and we also drove over to Anglesey for the day during our trip. A good base for anyone wanting roomy accommodation whilst staying in North Wales. Shaun was very helpful when we messaged him with questions and responded quickly which we appreciated.

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• Ben - Verified booking

  Location was great ideal for local beaches.

  Quiet street. The host was very friendly on the phone. The instructions pack was very easy to understand. Tea coffee and a bottle of wine on arrival was a nice touch. The cottage itself could be great with some work. It smelt very musty throughout our stay, we had to open the windows and doors everytime we were in the lounge. This may have been due to the cottage being shut for a few months. As we were ground floor you could hear everything that upstairs were doing, which made sleeping difficult on occasion. Shower was good, no issues with hot water even though we had at least 1 shower each everyday (4 of us). There was less than 1 toilet roll for us to use which was a bit annoying as we had to go and buy some, a minor issue though. The main bed was comfy, the 2 single beds were a bit springy, ok for kids anyone older than younger children might struggle. All in all a good base for the area, it felt like it hadn't had a real deep clean prior to arrival, which made us limit the time we wanted to spent in the cottage.

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• Salvatore - Verified booking

  The house smell of dump.

  I had to buy plug in air freshners, carpet odor but achieved very little. 1 of my kid suffers from dust allergy so was not comfortable coming over. Very disappointing. House is surrounded by threes and bushes, so poor lighting. House above flooring is very thin and could thumps of walking neighbourg. One night, smoke detector was keep going on every 5 mins. Following day owner brought a new one. Landlord brought new detector following day. Internet plusnet was down for whole weekend. Appreciated landlord following up with provider. On my last day, i found a bed bug in my bed. I have the picture and left it in a cup in the kitchen to sjow the owner, who I met coincidentally same day of my finding and report my general disappointment. At first he said was sorry but then wasnt very happy at all. He complained I would have put him out of business. I would be happy to receive a compensation ( money refund, no future discount ) to forget about this unpleasant episode.

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• Kerry - Verified booking

  Upstairs window frames are covered in black mold on the inside especially the ...

  Upstairs window frames are covered in black mold on the inside especially the rear bedroom would suggest a regular weekly wipe down this may also help with opening the windows as very stiff due to mold and mildew (just a maintenance note) Property would benefit from a foldable clothing airing rack as there is a washing machine etc but nowhere in or outside the property to put wet clothing etc to dry once washed Listing also stated side garden however it did not say this was an embankment covered in ivy with no proper pathway and a very low bench at the top this is misleading on the listing as most people would think they could sit outside high % of people probably no to able to access this area Apart from this the house was comfortable clean and fully equipped would recommend it

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