Luxury Holiday Cottages

Reviews

What our customers say about their holidays

• Lisa - Verified booking

  We have just returned from our stay at this beautiful cottage.

  We arrived on Fri 9th Dec around 3.15pm. The owner Kate came round to welcome us. We were warned there would probably be no water in the morning due to the cold weather. We had no water at all until the afternoon. We filled the hot tub and filled the kettle and the water stayed on until the early evening. Sunday morning we had no water again. We had to use the water from the hot tub to flush the toilet and drinking water for the dogs. We also used that same water to fill the kettle to wash up. We were going to come home yesterday as this was unacceptable but the driveway and lane was frozen and dangerous. We decided to stay but later in the day when the ice had melted we drove 3-4 miles to be nearer to the main road. We walked back to our accommodation around 2.50pm knowing we were able to leave on time today and walk with our dogs and luggage to drive home. Kate did offer to drive us there but were happy to walk. When we returned yesterday afternoon at 2.50pm we had a trickle of water and that continued for an hr then went completely off again. I have a video of it showing the time and date. I understand that cold weather can cause problems but there should be provisions in place to ensure a basic requirement is available. It did spoil what would have been a perfect mini break. I have a video of the tap and shower showing the poor water flow which was taken just before it went off completely again an hr later. We did consider heating the hot tub so we could bathe in it as we couldn't have a shower but it is a log burning hot tub which takes 3-4hrs to heat up. I wish we had come home a day early in hindsight, when the roads were slightly safer in the afternoon. I would also recommend for safety reasons that grit should be accessible to put down around the front door, driveway and decking area in the garden, it was extremely dangerous. The dogs needed regular access to the garden and they have to walk across the decking to get to the garden area.

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• Tracy - Verified booking

  The was our first holiday to Cornwall and it is such a beautiful place.

  The bulls pen was like a home from home had all the little essentials you would need, we had Prosecco, biscuits and treats for our dog on arrival. It had a lovely big garden although our dog struggled with the stairs so we had to carry her down which meant her access to the garden was restricted, Thank god for the instructions for the hot tub! we did have to put it on at tea time so it was ready for the evening which in the end we gave up it was too much hard work! The place was covered in flies, there was fly spray but we couldn’t use this due to having the dog. We missed having a tv in the bedroom at bedtime. The location itself was just not for us, a walk to anything local was just under an hour away 20 minutes by car, not much in the local town (St Stephen’s) which meant we had to cook most meals, or drive out at least half an hour. We received a text on the morning of our arrival from Kate telling us they were away on holiday so wouldn’t be around and was told to ask Kenny (who worked in the farm) if there was anything we needed. We did ask for steak from the farm shop (closed due to the owners being on holiday and only open on a Friday) which was amazing might we add. Then asked about taxis. We did feel we were just left to it and didn’t want to ask the owners anything as they were away. We didn’t hear from them again. When we did decide to go out for tea so we could both have a drink it cost £25 to Charlestown and £25 back taxis are very limited in availability also. Although our holiday was relaxing and we seen a lot of beautiful places the constant driving took away the enjoyment. We will definitely be looking for somewhere close to local pubs, shops, restaurants, beaches next year.

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• Guy - Verified booking

  I was taken here as a Valentines treat for a short stay and I just wish we could of stayed longer!

  A great location off the beaten track and beautifully quiet, but still close to lots of great places to visit in Cornwall. The cottage itself is finished to a very high standard with everything you could need, especially in the kitchen. They really have thought of everything, and the little touches really made the difference. The towels were thick and fluffy, even with robes which would be great if using the outdoor hot tub. We were greeted with bubbles and valentines chocolates which was such a lovely touch. The owner (Kate) is just amazing, she popped round when we arrived and showed us everything we would need to know and was always contactable if we needed anything and nothing was to much trouble. We had the pleasure of storm “Dennis” during our stay so didn’t really get outside much, (so didn’t take advantage of the hot tub) but this was fine with me, we just lit the woodburner and bunkered down. I felt safer here than I would of at home! We also called ahead and ordered a couple of their homegrown steaks for our first night dinner and they were ready in the fridge for our arrival. I can confidently say this is the best tasting steak I have ever eaten, (perfectly cooked by my better half!) We will definitely be returning here, hopefully with better weather and my dog to take advantage of the fab enclosed garden. I would highly recommend this accommodation, and to feel like you are part of a true, family, local business, makes it all the more worthwhile. Thankyou Kate and Family

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• Dan - Verified booking

  We had a lovely stay in the Bull Pen cottage.

  It is furnished to a high standard and offers a very relaxing stay due to the location, peacefulness, the log burner and hot tub. There were however, a few downsides to our stay: we realised on arrival that no towels were provided for the hot tub, nor the robes shown in the photographs on the advert. There was no hand towel for the kitchen. The grass was quite long in the garden making finding dog dirt and keeping the lodge clean very difficult. Our dogs escaped twice over the wall by the road, which was not fenced off like the rest of the garden - so be mindful of your dogs outside! Some areas of the lodge were not clean, IE under the bed, shower tiles/tray and the outdoor ground around the hot tub was covered in algae. We were disappointed that no one introduced themselves to us during our stay, unfortunately no rubbish bags were provided and we found the recycling system confusing and a lack of a recycling bin meant this was a daily chore unless we wanted it heaped up on the worktop. There was also no where to dispose of the ash from the fires and the ash was full on arrival. Overall despite these issues we had a lovely stay at the Bull Pen and can see that a lot of effort went in to making this a lovely holiday let. The design etc was really lovely and made for a relaxing stay. We would recommend it but hopefully the above issues could be ironed out.

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• Christine - Verified booking

  We were very happy with the property, it was light and spacious for a one bed with a surprisingly good sized garden which the dogs enjoyed.

  Being lucky with the weather and having a south facing garden was a bonus. The garden although well fenced proved not to be totally dog proof for our two smaller rescue dogs who took the opportunity to explore further. When mentioned to the Kate she sent her husband around the following day. The escape route was blocked so no more absconding. Excellent service. We tried some Rib Eye Steaks and burgers from the farm which were very good. Kate also took us on a tour of the farm. With the log burner in the lounge and underfloor heating if needed The Bull Pen would be comfortable any time of year. Outside the back door is the wood burning hot tub. With the good weather we decided to give it a try. Kate had given us some advice on how to get it going and within 3 hours we were enjoying the results. The following day the water was still warm so it took a lot less time to get it to the desired temperature. We also enjoyed the very rural setting and quiet walks along country lanes. The property is well placed for accessing the various Towns and Beaches. We thoroughly enjoyed our week and would be happy to visit again.

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