Luxury Holiday Cottages

Reviews

What our customers say about their holidays

• Kelsie - Verified booking

  The property is lovely and spacious, however it badly needs a but of a deep clean and TLC, there were a lot of cobwebs all over the property and the grout in both bathrooms is very yellow (HG mould spray would get it back to white without re-grouting).

  My partner is badly allergic to dust and on day 3 started heavily sneezing and struggling to breathe, the property isn't dusty but I think possibly the central heating being on caused it and the radiators maybe need a deep clean. Although self catering, the lack of dish soap to wash dishes was a big disappointment, there was 1 bottle of kitchen spray and 1 bottle of bathroom spray but no cloths, and only 1 replacement kitchen sponge, one big bag supplied at the property etc, for somewhere so rural I think this is a let down as there aren't local shops to pop out and get these things, and it would be a big advantage to the stay to be able to properly clean up. There was also a lot of pots, cups and plates, plenty casserole dishes bit no oven trays to cook anything on which left us having to use the muffin baking trays to cook chips etc The kindling wouldn't burn well at all, not sure why as we got the fire going then the wood just charred and went out, possibly good to have slightly more small bits of wood as the livingroom and fire is lovely. The games room is great and as there was a storm during our stay let us keep busy, plenty games too and good TV options/signal. The water pressure is really really bad, to the point you almost can't run a tap upstairs, the bath water ran filthy and full of bits, and as others have said down stairs shower was far superior. The upstairs toilet barely flushes, would be concerning if there was a party of 6 adults for sure. The livingroom and dining area are both very cosy and well furnished, the main sofa cushions are definitely suffering a bit from usage and possibly would benefit from being swapped with the one against the wall, but plenty seating and a lovely cosy feel. We both enjoyed our stay, we actually didn't find the 3rd upstairs bedroom until our last day! Thought it was a cupboard door! It's a nice property but certainly needs a little bit of time and love to clean up the grout, cobwebs etc but it was still a lovely stay with a lovely bottle and sweets left for us, beautiful setting too by the water, bit of a shame it is private for the lodges however and you can't get near the water but still beautiful. I don't think it would take much to get the property looking a bit better/cleaner and maybe add more cleaning products to help out. Property was lovely and warm and heating easy to use and very effective, good number of lights/lamps for different areas and to get cosy, maybe could supply a warm blanket in the livingroom for couples to cosy up in at night. Overall loved the stay, just a few little things that could improve it.

  Read more less >

• Jane - Verified booking

  Location was lovely, walking distance to Loch Awe with access to large, beautiful gardens where the children could run around & play football.

  House has good amount of space with very useful porch to take off dirty shoes etc before entering main house. Unfortunately the house was not very clean. Both showers were completely blocked with hair so they filled with water after about 30 seconds. We did not feel inclined to remove excess hair left by other guests. Both bathrooms and the kitchen have white carpet. The carpets were badly stained, ESP round the toilets and near the fridge. This was very disconcerting and difficult to keep clean. One of the showers also leaked so the floor was permanently wet. The kitchen was not well equipped; no dishwasher, no basic coffee making facilities, no dryer (it was almost impossible to get clothes dry), no supplies at all, not even salt and pepper, no tea towels ( we have never come across this before although it was mentioned in the brochure.) Good TV but poor set top box so the picture was blurred. Just a small amount of attention would make this place really super. The living room was spacious and comfortable and the beds were satisfactory. There was room for all of us to eat at the table and the layout worked well. Updating the kitchen and bathrooms would make a huge difference.

  Read more less >

• Pavels - Verified booking

  All 6 of us were very pleased with the house and the hosts, who were extremely helpful during the blackout due to the heavy storm.

  From a very few cons, I might mention there was a leak in the top bedroom during heavy rains, but nothing major - I'm sure the owners will fix the issue once the weather gets better. We wish there was a dishwasher which a party of 6 would greatly benefit from, but since it wasn't listed we knew we would have to invest in manual labour. Another slightly negative aspect we experienced was the oven which didn't close properly so we mostly had to cook in an air fryer which we brought with us. Having said that, the pros outweigh the cons and shouldn't discourage anyone from enjoying this marvelous house. It's great for get-togethers as the house invites you to spend most of the time in the main living room whether you are dining together, dancing, playing board games, or watching movies near the fireplace. We also enjoyed the fact there was a pool room with darts. It was nice to change the atmosphere and activities while other people cooked or had a chill moment upstairs. The house was perfectly decorated for Xmas and was very clean and tidy. We highly recommend the house and hope to come back one day!

  Read more less >

• G, A, P & M - Verified booking

  We have loved our stay in Sandpipers Cottage. It really felt like a home from home. Comfortable, clean, well-equipped and served as the perfect base for exploring beautiful North Norfolk, Highlights have included a walk from Burnham Overy Staithe to the glorious vast Holkham Beach via the saltmarshes, across sand dunes and back through the pine forest. We felt like we were going on a bear hunt! This walk was followed by a well-deserved lunch at The Hero (dogs very welcome). Another great day included a fun boat trip with John Bean boats tours to see the local seals hanging around Blakeney Point, followed by a walk around beautiful Holkham Park with its abundance of deer and lovely woodland play area - a big hit with the kids - finishing the day with fish and chips from Eric's. We also enjoyed a perfect lunch at Socius in Burnham Market - the food is delicious - and a few drinks at the local pub, The Ostrich. We hope to come back again soon, as we have lots more stil to explore.

  Read more less >

• Esther - Verified booking

  Although house was lovely and we enjoyed the pool table and darts and comfy sofas we sadly won’t be back.

  Had no hot water in kitchen, upstairs bathroom we couldn’t use shower as water pressure meant no hot water etc. 6 people using the en-suite shower downstairs was ridiculous and took ages to get going in morning because of it. Had to boil kettle to wash dishes. The curtain rail in upstairs bedroom fell down middle of night and by holes in wall this looks like not the first time this has happened. A lot of cobwebs in house. Washing machine and freezer in outside shed but washing machine didn’t work. The conservatory door wouldn’t open and again you need to go outside house to enter it. However well equipped house. Peaceful location. Didn’t report faults as seen in loads of various posts previous with same issue and nothing done about it. Please also note that this is a shared driveway and house opposite looks into The Steading. Photos don’t show you have houses all round you. Also the table and chairs in photos are nothing to do with this house.

  Read more less >