Luxury Holiday Cottages

Reviews

What our customers say about their holidays

• Danielle - Verified booking

  Sykes Staff have been nothing but friendly and accommodating, they were not to fault for our unsatisfactory stay.

  The property however had dust webs left in corners (despite cleaners) and offered no QR code/Covid guidelines, no antibacterial hand wash or sanitiser (good job we took our own). We were greeted by a wasps nest by the front door obviously using the property’s roof. The door with its large double glass windows offered no privacy from passers by using the shared drive and communal laundry room given the fact the shower and toilet were right behind it which resulted in us having to hang a towel over the door. The pictures of the garden were misleading. It clearly shows a grass area which had been cordoned off and belonged to another property which only left the stoned area you see in the pictures which would have been fantastic if it weren’t for the fact they are not friendly to the paws of our fury friends which meant our pet friendly get away wasn’t in fact so pet friendly at all and his off lead play time went out the window. The directions to the property are not clear, even using ‘what four words’ we had difficulty. In the end we were forced to contact Sykes which then had to contact the owners who added another couple of steps to the directions. Frankly if it weren’t for the fact we had to rely on a family member for travel and our signal was so spotty we never would have stayed.

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• Katrina - Verified booking

  Firstly please let me apologise as I had completed the feedback form in the lodge but then accidentally packed it.

  What a wonderful stay my family and I had. From the minute we arrived with the lovely touch of the Prosecco, eggs and condiments and the radio playing it instantly felt like home. Everywhere was clean and we could not wait to get in to the hot tub. We all slept extremely well and felt the beds were super comfy, we did forget to check what mattress it was on the double bed so if you are able to tell us that would be fab. Plenty of towels, and bathrobes for our use. We thought all the white goods worked extremely well from the dishwasher to the washing machine. The hot tub was great and we enjoyed a daily dip. We would definitely recommend staying again and if there is a way we can book direct I would be keen to know if possible. Points to note which are no way a negative but nice to know so they can be sorted. The light above the sink in the main bathroom did not work and also one light in the en suite. The room with the 2 single beds the door is very squeaky and so is the front and back doors. There was also an ants nest in the utility cupboard but it did not effect our stay. It would be nice to have a lamp of some sort in the living room for the evenings. But we still had a truly wonderful stay and would highly recommend. Thankyou so much.

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• Michael Sadowski - Verified booking

  Light, cosy, peaceful and beautifully located. Orchard Cottage is a charming place in an absolutely excellent location. Cosy, very well equipped and very comfortably furnished with a lovely little strip of garden, we found this to be exactly the peaceful retreat we were looking for.Inside, it's light, airy and spacious. Outside it's just at the top of the lovely village of Ringstead, which has a great pub and a very well stocked local store just a short walk away so unlike some places you're not completely bound drive everywhere. Ringstead also has a lovely walk around it taking in the beautiful Ringstead Downs and chalk pit.Hunstanton is only a short drive away, as are the excellent Thornham Deli and Drove Orchards farm shop. Beautiful beaches at Holme, Hunstanton and Titchwell are all within about 10 minutes by car and there are plenty of other beautiful places less than 30 minutes away along the coast.Honestly there's really nothing to fault this place for - I particularly loved the kitchen, which is very well equipped with a great fan oven, and the delightful little dining room facing out into the garden where we ate all our meals. Definitely hope we'll come again soon!

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• Malley - Verified booking

  Rowen lodge was fantastic and just what we wanted/ needed.

  Everyone we spoke to was more than happy to help and so friendly! The facilities In the lodge were better than we could have thought. We really really loved the heated flooring, many bonus points. There was everything you needed to cook i.e. pots pans, cutlery. MY partner had 1 comment of maybe include more than 1 frying pan. However, didn't affect our stay plus who really cooks that much aha. The swimming pool was a great addition, but do bear in mind it is chilly water. Again, will not effect your time. THE HOTTUB IS THE BEST THING! Of an evening laying the in hot tub looking up at the stars was so beautiful. We will 100% be booking to come back in warmer weather. The local villages were so peaceful and beautiful to explore. Would highly recommend. They also have a park onsite with camping spaces and motorhome hook ups. We didn't try but a couple times a week there is a café open which seemed to have a great menu and prices.

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• Jane - Verified booking

  Put in Willow Lodge as hot tub not working in Rowan - this wasn’t a problem.

  Lodge was lovely, clean and comfortable, excellent wifi and well equipped. There was an issue with the heating - apparently the boiler had an intermittent fault, which meant that sometimes the lodge was chilly. We didn’t complain as, because it was intermittent, we thought it was us just feeling the cold more! We mentioned it on leaving and we’re given the explanation. It would have been nice to have been told earlier and perhaps been given an alternative form of heating for when it wasn’t working. The only other small issue was the grout in the on-site shower was very discoloured and could do with a good clean. Despite these issues we would return like a shot - it’s a lovely place.

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