Luxury Holiday Cottages

Reviews

What our customers say about their holidays

• Adrian - Verified booking

  First the positives: The bed in this lodge is the best quality holiday bed I have ever slept in.

  So comfy and bed linin fresh and good quality fabrics. kitchen spacious and everything you will need utensils wise Cinema room as described and good to sit and watch films in. Food at the restaurant was lovely and staff friendly. Lovely area to be in and easy to get about to visit different places, coming back to a lovely setting. Unfortunately a few negatives to this property: The decked patio area and table and chairs were very dirty and the flooring and glass clearly hadn't been cleaned for a long time. The furniture is clearly old and weathered and needs replacing. The sofa in the living room area is VERY squishy so if you have a bad back or have trouble getting out of a seated position this is not the sofa for you. We too - as mentioned a number of times previously, did not get bath robes. I felt too there should have been a 2nd set of towels for the hot tub and sauna, but these were not supplied. In fairness to the team we didn't report this and I am sure if we did we would have been sent some, but that misses the point. Also the towels supplied were very thin and ripped, again in need of replacing due to age. Not luxury as advertised. The design of the window in the hot tub area means you can not have the window open and be private, so it got very hot and unpleasant when using the hot tub, if we were to return we would book an outside hot tub in future. We had assumed we would be able to watch DVDs - so just be aware that is not the case, and as mentioned again in other reviews the Living room TV /or/ remote is not functioning properly, so the TV is very very slow to change channels etc if it worked at all.

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• Beth - Verified booking

  Bad points: The kitchen cupboards and freezer were all dirty with either dust or liquid marks.

  The kitchen floor wasn’t cleaned in the grooves of the cupboards meaning we had to vacuum when we arrived and what seemed to be a coffee drip mark was left on the floor. The place mats were reversible one side was cleaned the other covered in left over food. The kitchen sides although not visible Needed wiped as there was left over liquid /food upon feeling. The microwave has a line of dried food at the back. No one on site when we arrived as it was Sunday so sorted this ourselves. Funny times for the bar and reception to open not at all on Sunday and from 5 on a Wednesday not practical if you arrive on a Sunday with any issues. The bed and sofa have served their time to the extent they both dip in the middle and should really be replaced. Small matter of a previous stain not removed on bedroom floor carpet and a sweet wrapper being left in the cinema room. The good bits: Lovely location. So remote you don’t get phone signal but full Wi-Fi if you want to stay in touch with the world. Your not over looked. Sauna, shower and jacuzzi bath all amazing and relaxing. Come in a room lights were perfect. Good from the restaurant was very nice. Staff when there were friendly. Other than the kitchen and the sweet wrapper the lodge was clean. Very spacious and relaxing. Has a vacuum and a sponge for you to clean if it’s left unclean. Lovely location and lodge just a shame the cleanliness let it down and there was no one available to speak with as the reception has strange hours.

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• Robert - Verified booking

  Lovely place to stay, accommodation well laid out.

  Didn’t realise it was a Holiday Park (Ex Butlins) when I booked. The accommodation was very good. Sofas need addressing as reported in previous feedbacks, but didn’t ruin stay. The Holiday Park had a Pub (Drinks not cheap) Restaurant (Food OK) with Shop (items not cheap but convenient) Gym, Swimming Pool, Amusement Arcade & Tennis Courts. Local Shops 1-3 miles away. Pub outside Holiday Park is about 30 minutes walking distance & very friendly, Menu very good & friendly atmosphere. Locations we visited nearby, Filey (3 miles), Scarborough (8), Robin Hood Bay (25) & Whitby (28). These places worth visiting as well as other places. Although we didn’t have the best of weather, Myself, Wife & Dog all had a good time. Overall I would recommend this place, whether ‘Dotties’ or any of the other properties. It’s a pity the Pub & Shop prices are high & Sofas not so comfortable, but these have not stopped us recommending this accommodation for staying.

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• Barry - Verified booking

  The Lodge was exactly as advertised and the site was very quiet and peaceful for most of the stay.

  We did have some people over the weekend who were very loud outside of one of the lodges, (probably in an outside hot tub) and were also playing music, thankfully they left on the Monday. For the rest of the stay we did not hear another person. A great area for exploring Cornwall located close to both Looe and Polpero. The Lodges were sealed on arrival as part of the sites Covid-19 precautions and hand sanitiser outside of reception which helped in making you feel safe, however the site managements efforts were slightly let down with what appeared to be an oversite at the waste and recycling disposal area. There was a need to lift up the lids to the bins to deposit rubbish bags and recycling, but there was no hand sanitiser to clean your hands after disposing of rubbish. Overall a great stay and highly recommended.

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• Michael - Verified booking

  The lodge is situated on a beautiful park nestled in between old fishing lakes.

  There is a very nice newly refurbished onsite bar and restaurant, the food was very good. All the staff were exceptionally attentive offering a very good customer experience. We had issues with our jacuzzi bath on the first night, no one was able to deal with it the following day, Sunday, I reported the issue and left message. First thing on the Monday they were onto it. It was nicely furnished, and very modern. The windows could have done with a clean and all the glass panels surrounding the balcony looked like they hadn’t been cleaned all year. The patio furniture also needed replacing as bits of plastic rattan were shedding onto the decking. All said though we had a great week, helped by amazing weather, as the location of the lodge was excellent for visiting our desired locations.

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