New Year Breaks In The Lake District

Reviews

What our customers say about their holidays

• Catherine - Verified booking

  Unrelated to this property, Sykes had already cancelled our original booking due to a leak, no apology cancelling so late on, we were left with trying to find an alternative.

  We found that Helton Fell was available for the same period. The property itself is very centrally located, in the middle of the high street so easy access to everything in Kendal. It's well equipped, well finished, little extras like a Bose Link where you could play music was great. Very clean & tidy, plenty of seating which is comfortable, no shortage of kitchenware, plates, cuttlery, glasses etc. overall it was a great property. Our main issue, which to date we are still waiting for Sykes to acknowledge our complaint & confirm how they intend to deal with, the listing says king size bed in the main bedroom with zip link in the other bedroom that can be made up to a kingsize bed, neither are correct. We called the owner to see if we were doing something wrong, she confirmed that they are 2 twins, neither are or could be kingsize beds. It wasn't a big issue but on reviewing the listing the pictures had been taken to suggest the main bedroom was a kingsize bed, this is a deliberate mis-sell / false marketing of the property which I called out to Sykes, I asked for this to be logged as a complaint, to date we haven;t heard from Sykes, haven't had a complaint reference so assume they simply don't care & are happy to do nothing about it! The owner was lovely, exchanged a bunch of phone calls & she was always at the end of the phone & offered info when we asked. I would recommend this property as it really is a lovely, clean & comfy apartment but you will be staying in single beds.

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• Chloe - Verified booking

  We had a wonderful stay in Kendal.

  We booked last minute and I hoped that the listing details would be as good as they sounded - and they absolutely were. The apartment was so welcoming, comfortable and filled with fittings and furnishings that showed that the property is loved and cared for and the finer details have been carefully considered throughout. It’s so nice to come somewhere that has lovely crockery, cutlery and most importantly good mugs!! The apartment was spotless from top to bottom. Kendal is the perfect base to explore the lakes from. We certainly made the most of our National Trust membership and tagged in plenty of other adventures along the way. Although the property doesn’t have a designated parking space, this was never a problem. The 3 day parking permit which can be bought so easily from the machines, is such a good initiative by the local council. If you are visiting, this is a definite must do! The weather was hot when we first arrived so we had to have the windows open at night to start with, there was some noise from the high street into the night but it wasn’t the end of the world. When the windows were shut there was none! Some lovely places to eat and drink in Kendal. The welcome book was a great help to get us started and we wandered and found even more. I would certainly return to the property and recommended to family and friends when we got home. A much needed, enjoyable break, was underpinned by the superb space at Helton Fell. Thank you!

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• Margaret - Verified booking

  This is a nice apartment, comfortable and well equipped.

  It has pleasant views over the river and the park. There are seats outside in which to sit and watch the world go by, weather permitting. The off road parking is a welcome bonus. The apartment is in a great location: it's quiet, but you only have a 5 minute walk to shops & bars. As other reviews have mentioned, the apartment is quite small. The kitchen only has room for one person at a time but this was not a big issue for us. Where the lack of space was an issue was the bedroom. This is described as a 'king-size bedroom' - this is misleading. It is a king-size bed in a small bedroom. There is practically no room at the bed side nearest to the wall. A double bed would fit better, allowing more room at that side. In the bathroom, the extractor fan is quite noisy whenever you switch the light on (there is no window), and the apartment could do with a deep clean as there are cobwebs in the corners and on the ceilings. These little things didn't spoil our time at Oak View, and overall we had a very pleasant stay. 

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• Joanna - Verified booking

  Helton Fell is a great location in the centre of Kendal.

  Right opposite one of the best pubs in Kendal and a Tesco Express! The drop off point is right outside the entrance to the apartment; handy on arrival and departure. There are 2 sets of stairs up to the apartment, but we were prepared for that. The nearest car park is at the back of the property - 2 mins walk away. We were able to use our parking ticket for 7 days at many of the Southern Lakes car parks in and around Windermere, Grasmere and Ambleside which was a bonus having paid £35 for each car. The beds, linen and high spec of the property is notable, especially bathrooms and kitchen, which is well laid out and good for those like us who enjoy cooking. TV and WIFI access v good. The windows in the lounge area add a lot of natural light which is fabulous as well as good views, considering location within a town centre environment. Jayne was v helpful with our questions and the communication before and during our stay was extremely accurate and responsive. Thank you!

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• Angela - Verified booking

  We very much enjoyed our return to No.

  9. We have stayed in several Greta Side apartments but Oak View is our favourite. We had a short 4 night birthday stay and the bottle of wine was much appreciated on the day! The apartment has been pleasantly updated since our last visit and was spotless. We agree that the king size bed is too big for the bedroom but it is very comfortable. It didn't impact on our break at all. The compact kitchen had everything we needed. The toaster has a very short flex and it is a shame that the heat from it has warped the cupboard door above. I pulled it out from the wall as far as I could to avoid further damage. We ate out each day and can recommend a walk to the Coledale Inn at Braithwaite via Portinscale for lunch and a visit to the wonderful Pheasant Inn at Bassenthwaite, a short walk from the X5 (Workington) bus stop at Dabwath. We hope to return to Oak View on our next visit to Keswick.

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