Dog Friendly Apartments in Lake District

Reviews

What our customers say about their holidays

• Catherine - Verified booking

  Unrelated to this property, Sykes had already cancelled our original booking due to a leak, no apology cancelling so late on, we were left with trying to find an alternative.

  We found that Helton Fell was available for the same period. The property itself is very centrally located, in the middle of the high street so easy access to everything in Kendal. It's well equipped, well finished, little extras like a Bose Link where you could play music was great. Very clean & tidy, plenty of seating which is comfortable, no shortage of kitchenware, plates, cuttlery, glasses etc. overall it was a great property. Our main issue, which to date we are still waiting for Sykes to acknowledge our complaint & confirm how they intend to deal with, the listing says king size bed in the main bedroom with zip link in the other bedroom that can be made up to a kingsize bed, neither are correct. We called the owner to see if we were doing something wrong, she confirmed that they are 2 twins, neither are or could be kingsize beds. It wasn't a big issue but on reviewing the listing the pictures had been taken to suggest the main bedroom was a kingsize bed, this is a deliberate mis-sell / false marketing of the property which I called out to Sykes, I asked for this to be logged as a complaint, to date we haven;t heard from Sykes, haven't had a complaint reference so assume they simply don't care & are happy to do nothing about it! The owner was lovely, exchanged a bunch of phone calls & she was always at the end of the phone & offered info when we asked. I would recommend this property as it really is a lovely, clean & comfy apartment but you will be staying in single beds.

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• Chloe - Verified booking

  We had a wonderful stay in Kendal.

  We booked last minute and I hoped that the listing details would be as good as they sounded - and they absolutely were. The apartment was so welcoming, comfortable and filled with fittings and furnishings that showed that the property is loved and cared for and the finer details have been carefully considered throughout. It’s so nice to come somewhere that has lovely crockery, cutlery and most importantly good mugs!! The apartment was spotless from top to bottom. Kendal is the perfect base to explore the lakes from. We certainly made the most of our National Trust membership and tagged in plenty of other adventures along the way. Although the property doesn’t have a designated parking space, this was never a problem. The 3 day parking permit which can be bought so easily from the machines, is such a good initiative by the local council. If you are visiting, this is a definite must do! The weather was hot when we first arrived so we had to have the windows open at night to start with, there was some noise from the high street into the night but it wasn’t the end of the world. When the windows were shut there was none! Some lovely places to eat and drink in Kendal. The welcome book was a great help to get us started and we wandered and found even more. I would certainly return to the property and recommended to family and friends when we got home. A much needed, enjoyable break, was underpinned by the superb space at Helton Fell. Thank you!

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• Joanna - Verified booking

  Helton Fell is a great location in the centre of Kendal.

  Right opposite one of the best pubs in Kendal and a Tesco Express! The drop off point is right outside the entrance to the apartment; handy on arrival and departure. There are 2 sets of stairs up to the apartment, but we were prepared for that. The nearest car park is at the back of the property - 2 mins walk away. We were able to use our parking ticket for 7 days at many of the Southern Lakes car parks in and around Windermere, Grasmere and Ambleside which was a bonus having paid £35 for each car. The beds, linen and high spec of the property is notable, especially bathrooms and kitchen, which is well laid out and good for those like us who enjoy cooking. TV and WIFI access v good. The windows in the lounge area add a lot of natural light which is fabulous as well as good views, considering location within a town centre environment. Jayne was v helpful with our questions and the communication before and during our stay was extremely accurate and responsive. Thank you!

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• Samantha - Verified booking

  Overall a great stay.

  The apartment was a relatively new conversion and was well thought out and really clean. The apartment had everything we needed and the beds were comfortable. It was surprisingly spacious and gave everyone plenty of space. We only used the kitchen once to cook a pizza but it did seem well equipped for anyone who wanted to do more. The washer/dryer is in a utility room on the floor below and was useful after a wet day out. Located right in the centre of Kendal (above a bank), so no parking, but we used the local council car park which was free between 1730 and 0830, from there less than two mins walk to the accommodation. For electric car drivers there’s approx. four chargers on this car park with are free to use, you just need your own cable. One of the best holiday accommodations we’ve booked so would happily stay again. :-)

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• Amanda - Verified booking

  Stayed in Helton Fell for a cycling trip in The Lakes and we we weren’t disappointed.

  We were a group of 8 so took over two apartments but loved that there was plenty of space for us all to relax in our apartment as well as eat and enjoy our time together after a hard day on the hills! Fortunately the owner helped us find a great local electric bike rental company for two of the group. The parking was perfect, just a short walk, and the apartment seemed brand new, beautifully decorated and furnished as though the owner was decorating their own home with great attention to detail. We certainly felt at home in no time. The kitchen and living areas were bright and sunny with a wonderful view of the hills in the distance and the very comfortable bedrooms had great views for people watching on the streets outside. Being in the centre we were spoilt for bars and restaurants. Will definitely be making another trip to stay.

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