Last Minute Cottages in Newquay

Reviews

What our customers say about their holidays

• Paula - Verified booking

  We had no access to any of the facilities promised by yourselves.

  No spa, no sauna, no gym. Very little was provided in the property. There was out of date milk in the fridge and the room with two single beds smelled of damp and the ceiling in the lounge/kitchen was stained badly. The bathroom had broken tiles and the seal around the shower wasn’t done properly and the grout between the floor tiles was broken and coming away. Which probably meant that water was ingressing the ceiling below. Only one bath towel was provided per person for the whole stay. No instructions were provided as to how to use the heating or hot water so I had to text the owner which meant we couldn’t shower or use hot water after a 6 hour drive to the property. I tried to use the hoover to clean the carpet in the lounge and the Hoover stunk of dust. The pillows were flat and no spare ones were provided also one of my pillows had black marks on it. Finally, the listing also stated that there was a garden but there isn’t a garden, just a small grassed area in front of the property with a bench that was too rotting to sit to. The area was perfect to holiday in though and the site was quiet. No parking was available adjacent to the property and when they bring passes back into force anyone with a car renting this property will not be allowed to park because the owner won’t pay for ‘affiliation’ to give customers access to the site facilities. I really feel we should be given a refund given that the owner did not provide any of the benefits listed in your description and we paid a lot more than others with a better standard of accommodation who had access to facilities.

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• Christopher - Verified booking

  The photographs do not indicate the small size of the flat.

  Anyone over 4.5 foot tall will bang their head in the premises. The sloping ceilings reduce the effective size of the rooms. I am 6 foot and could not get close enough to the kitchen sink to wash up. To do this I needed to twist my body so my head fitted into the roof light well. The same situation exists in the WC. I had to sit on the toilet to pee because of the slope of the roof. The bathroom sloping ceiling means the shower is almost un-usable. the shower curtain does nothing to stop the water soaking the floor. There are no views from the premises via windows only roof lights. Good for me on tip toe but no good for my wife. There is no patio garden! there are 2 rusty chairs at the top of the stairs with not enough room to use them and some pot plants on the roof of the adjacent building. The alleged patio area is in shade and breezy in the evening. We felt uncomfortable because the flat overlooks the owners pool and hot tub. The owner uses the ground floor as a workshop and starts DIY at 08:00 which was a rude awakening at the time. All in all not up to the standard we have come to expect from your description and definitely not worth the money paid. We will not use this premises again and will look a lot more closely at your descriptions before booking. I suggest you send a representative along to check out the premises and experience it before writing another description.

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• Claire - Verified booking

  The little beach cabin on the whole is a really lovely place, the location is absolutely perfect and great for exploring the beautiful beaches and walks on offer.

  The bed and sofa are really comfortable and the log fire is great for those cosy nights in. There were a couple of things that sadly let it down, when I booked in April the property was listed as having a washing machine which I can since see another reviewer has mentioned, I specifically checked this as staying for ten nights felt one was needed, when we arrived the welcome pack said the washing machine and dryer could be found in the utility room. We couldn’t find this utility room at all and upon checking with property management were informed there wasn’t one. This was disappointing as we had packed lightly thinking we could wash our clothes half way through the stay. The other issue which did impact our stay was the blind to the French doors, it is not fitted correctly and was not working and it fell down on our first night. This really impacted our sleep as the light was so bright in the mornings to the bedroom. Property management did come out to put in a temporary fix however it took them a few days to arrive so our first five mornings were disturbed, not ideal as we had really wanted to use this time to rest well and not be up at 6.30am for half of the holiday. Other than those issues this was a really lovely holiday and crantock is well worth the visit for peace and tranquility!

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• Helen - Verified booking

  An absolutely stunning holiday property.

  The property is immaculate and spotlessly clean. Stylish and really tastefully decorated throughout. All furnishings, kitchen appliances, beds and bedding etc are high quality. The Owners have tried to think of everything you might need and these extra touches don't go un-noticed. Their attention to detail is second to none. The Owners notified me at 2.30pm to confirm it was ready for our arrival. The Owners are at hand if needed and contactable via a text message. I did contact the Owners and had a quick response and Shane was a delight to deal with. The property is 5 minutes walk to the beautiful Holywell Bay Beach. There are also 2 car parks and 2 pubs close to the beach. I would highly recommend this property and will definitely stay here again. I would go as far as saying it's the best holiday property I have stayed in.

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• Janet - Verified booking

  The little hideaway was lovely,very clean and compact with all the expected facilities.

  The only minor niggle, and it is minor, is that slightly more comfort in the sitting area of the kitchen diner would be good. The couch provided was adequate but not the most comfortable for long term evening relaxation of tv viewing .A pouffe to put ones feet up may have tipped the balance .However overall the accommodatione was very pleasing and we would definitely go again.The owners /hosts were very friendly and gave us a very warm welcome and were also very helpful beyond the call of duty during our stay.We would however recommend that they invest in a visitors book because I’m sure it would provide them with a history of pleasing comments. Our thank you to Andrea and David for a very pleasant week.

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