Lodges & Log Cabins in Rhayader

Reviews

What our customers say about their holidays

• Christopher - Verified booking

  In a word, disappointing.

  The only ‘frill’ with this property is the hot tub. The ‘View’ in the name is not visible thanks to the lack of landscaping that has been done - the hedge at the bottom of the lawn area restricts the view. The satellite part of the TV didn’t work - this was reported and I was told to ‘Use the Smart TV apps and watch live TV there’, which worked until the WiFi went out. Both things were reported on the phone number, and I was told that they’d ‘look into the WiFi’… That was their resolution. The satellite TV issue was reported on Saturday, WiFi issue reported on Sunday, and the satellite cable issue was investigated and resolved on Monday, but the WiFi remained down for a further 2 days. Their customer service lacks any… service, frankly. Especially over a weekend. The email I sent went completely ignored. The mattresses all seem relatively well used, and not of particularly high quality - they’re sprung mattresses, and the springs are easy to feel. It made for quite the uncomfortable nights’ sleep. There are a few places where a lack of attention to detail makes the whole stay feel more budget than luxury - the key is collected in a letter envelope with a window - just the key, no “welcome” note; they didn’t supply hand soap in the bathroom, nor any toiletries, for that matter - a hand soap in the bathroom would be greatly appreciated; nor did they provide a small supply of tea or coffee and sugar - even if only 6 of each in a 6 berth property would be appreciated; the teapot in a property for 6 was large enough for 1.5 cups of tea - not particularly well thought out; there also wasn’t a hair dryer - not even one attached to the wall, which you’d see on many similar properties; there’s no full length mirror anywhere in the property; the curtains over the ‘patio’ doors don’t extend enough to cover the entire windows and doors (see photo); there is no park map provided, showing details of the walks that are supposedly available around the park for the dogs - the only park map is in the key collection room, which only shows the location of the property numbers. However, the location is excellent, and the almost-enclosed lawn area behind the lodge is excellent for the dogs, and the site seems dog friendly. With their permission, you can leave the dogs in the cabins. They supply plenty of dog poop bins around the park, which is good to see. It is really peaceful - you can mostly only hear animals and the other people on the site. There is a ‘dog wash station’ is a tap by the bins - no hose, just a tap. If you’re only using this place to cook, eat and sleep, it’s ideal. If you’re using this as a base for a holiday, I’d consider other local options - most are similarly priced and seem to offer most of what is missing here.

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• James - Verified booking

  We had a great week away at Hillside view.

  The location is great, a short drive from Rhayader which has lovely places to eat and lots of great walks in that area. It is a very peaceful site with lovely views of surrounding countryside. The lodge was a good size and plenty of space for 3 of us and our 2 dogs. The heating worked well and it was nice and cozy. The hot tub made the week, although was not very hot when we arrived however once we figured out how to increase the temperature it was wonderful. The lodge is equipped with basics but may be worth noting you need to take things like salt n pepper, coffee, tea etc and soap for the bathroom as nothing is provided. On the whole it is a great place to stay however there were a few things that could do with maintenance or updating as follows; The double bed was not comfortable, you could feel the springs, it could do with a new mattress, my Mum stated the single beds were comfortable though. There is nowhere in the bathroom to put toiletries and appears as if there was something in the shower for this but it had broken. There are only 4 chairs outside and the lodge is for 6. There was only 3 of is so it was no problem for us however it would also have been nice to have cushions for them as they are not comfortable to sit out on for longer periods. There is no cleaning products and only a tall brush and dustpan and brush. The hot tub lid was tricky to get on and off and took two of us to do it, we think there was a bit broken that it should have rested on and would maybe have made it easier. There was also one seat in it that did not have jets working and the lights did not work either. The TV and WiFi was poor but we expected that might be the case in the countryside. These are all little things really and it just needs a bit of maintenance however on the whole we had a lovely time and we and the dogs really enjoyed the stay.

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• Lauren - Verified booking

  Me and my boyfriend stayed here at Mountain View for 2 nights on Easter bank holiday 2021.

  It was the first time we had been away on a holiday since November 2019, before the world became engulfed by Covid-19. On arrival, there weren't any signposts for the site itself, nor was there any to indicate where our particular pod was. But it didn't take us long to drive around a little before we managed to find it. The hot tub was heated ready for our arrival and was beautiful to sit in with a glass of prosecco watching the sun go down over the mountains. The pod was clean and comfortable and had a hand sanitiser attached to the wall outside which was handy. The patio/garden area was really spacious and would be lovely for BBQ season at summertime! The only 2-3 negatives about our pod was that the shower was scorching hot and we couldn't stay in there for more than 3 minutes because it was so hot :( and the bathroom door didn't shut properly and didn't have a lock. Also there were no instructions on how to switch on the outdoor lights and we couldnt figure out how to turn them on (this didn't really matter much as the hot tub had lights so we put those on but would have been nice to have the outdoor lights on too). We didn't mind these issues so much as they were only minor - it didn't affect our enjoyment of the stay. It was peaceful, no traffic, everyone who was on site was quiet and the pods are spaced out generously. On our full day there, we went for a long walk along the resoirvoir at Elan Valley and that is an absolute must see!! I wish I could post a photo to show you the views it was beautiful!! Also the little town of Rhayader which is the oldest town in Mid Wales is literally a 4 minute drive away with good access for parking. It was an amazing few days away and it was the most relaxed we had felt in a longggg time, since before Covid-19! Thank you for a lovely weekend and we are already looking to book again! :)

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• Holly - Verified booking

  My partner and I stayed at Hillside View from 23rd - 26th November when the temperature hit -2°, but when we arrived the heating was on and the lodge was lovely and warm for us.

  The hot tub was the perfect addition in the cold weather, perfect for relaxing. The lodge itself was spacious, there was plenty of space in the kitchen, the bathroom was a great size with separate shower and bath, and plenty of hanging space for clothes. The only thing that was missing was a full length mirror! The view from the lodge in the morning was simply breath taking, and we discovered a bench at the top of the hill behind the lodge that provided even more incredible views. Our sat nav took us through the village roads on the way there, however, on the way back we discovered that we could have taken all A roads to the location, apart from the road leading up to the site, so if you are travelling here, make sure to check the route before travelling! The location was peaceful and quiet, and we even had 4 cats visit us who were super friendly (which was great as we are cat lovers)! There is a local Co-op down the road and Tesco about 15 minutes away, so there are great facilities close by for anything you need. We were looking for a relaxing weekend break and that is exactly what we got. We had a great stay, and whether you are a couple or a family, we highly recommend staying here.

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• Rebecca - Verified booking

  I surprised my partner with a week get away for his birthday in November.

  We both absolutely loved our stay. Although some minor signs of wear and tear it did not detract from the cabins charm and beauty and we had an extremely comfortable stay. The cabin was immaculate and excellent use of space making th area feel cosyand romatic. We loved the hot tub once we figured out how to use it and get it warm. Fresh and clean and one of the staff came and discreetly checked it most days. There was only a 2 ring induction hob and microwave to cook with, but I was aware of this prior to booking, so took an air fryer with us to help cook meals. We loved that there was a wide range of pamphlets in one of the draws, of places to visit in the area and upon our arrival, there was a pint of milk in the fridge, tea, coffee, hot chocolate thoughtfully provided, which was very welcome after a long drive. The Local village and major supermarket were only a short drive away, as well as some local sights to see. Overall we felt the cabin was well situated to be a beautiful romantic escape, with lots of things to do and we have both said we would love to visit again.

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