Holiday Cottages In Salcombe

Reviews

What our customers say about their holidays

• Clive - Verified booking

  Chota House is a lovely house, but a few things we weren’t happy about; no key safe- we collected the keys after searching for the office and getting very wet ( a couple of vans were parked outside the offices, obscuring the sign).

  The microwave was un-useable - none of us could get down on the floor (it was mounted 4” from ground)! When we arrived, we found the toilet in the single bedroom at the end of the corridor was dirty! Also no towels provided in that room. ( Coast & Country were notified and immediately sent the required towels). Later in the evening, when one of my guests went to bed, she found a pair of dirty boxer shorts between the wall and the bed! On the Saturday we noticed a damp patch on the ceiling. When I investigated, I saw that the floor behind the toilet was wet. Water was dripping from the bottom of the cistern. I isolated the water supply and notified Coast & Country. A plumber was onsite within an hour - very good service. Perhaps if the toilet had been cleaned the leak would have been noticed. Coast & Country were very professional and helpful and dealt with our problems promptly. As we were reminded constantly about the cleanliness and tidiness, as well as stripping all the beds, and all by 10am, with a warning that £200 was at stake, I will expect a rebate from the monies paid. Photos can be supplied.

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• Roberta - Verified booking

  The Chota House is lovely but it’s definitely not being looked after properly.

  The kitchen area surfaces were dirty, the cupboards were disorganised with too much crockery etc and there was nowhere to store food. There wasn’t a single bar of soap in the house and most of the cleaning products were watered down to non-existence. We were badly let down by the non arrival of a new Dryer, which was made worse by the fact that we had to always contact them. Also, no explanation was given for the lack of a DVD player, a basic item where my grandchildren were concerned. There is no key safe, meaning that after a long journey one has to walk into town - not very far, but I got lost, to pick up the key. They seemed to think only one key sufficient for 6 of us but reluctantly gave us another. The bedding for the sofa bed was disgusting and we had to ask for sheets etc. Considering the list of what they require you to do when you leave it’s a wonder we handed in the key by 10am. I would visit Salcombe and probably The Chota House again..but only if it was no longer managed by Sykes.

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• David - Verified booking

  We thoroughly enjoyed our week's stay in The Chota House at the end of May 2022.

  Finding a cottage with parking in Salcome is a rare thing, but this was so easy and the location is perfect. The cottage is just a minute's walk from the estuary and the start of businesses. It is also just a minute from the bus stop. We parked the car on the Saturday we arrived and didn't move it until we left. A bus every half hour will get you up to Kingsbridge and the wonderful Totnes. The Salcombe area is just beautiful with very picturesque walks over to North and South Sands. The cottage was perfect, clean and welcoming. For us the only area of slight concern was the lack of storage for food. The kitchen area is large, yet it lacks a guest's cupboard, so ours just sat on a work surface, where probably the microwave should have been instead of near the floor. However, we loved the place and have no problem in thoroughly recommending The Chota House.

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• Helen - Verified booking

  Very disappointed.

  I don’t believe the description of the apartment accurately described the bedding situation. It is described as a one bed apartment stating that the living area has a double pull out bed. A very small double pull out bed that two adults could not sleep comfortably in! I would have assumed the bedroom would contain a full size double bed instead of the child size bunk beds that were present. When I requested sheets for the bunks I was told that they were not fit for adults and couldn’t be supplied that the booking was for two adults and that was what the pull out bed could accommodate - this assume a couple. I explained that even though we are a couple we could not both fit in the double sofa and would require sheets for the bottom bunk which were then supplied. The situation was totally unsatisfactory and took the shine off our few days away.

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• Mr Tim Meadows - Verified booking

  This is a clean, well-presented, fairly modern apartment, conveniently located very close to South Sands beach and the National Trust property, Overbeck's.

  However, we were disappointed that there was no local-food and milk welcome pack when we arrived, as we have become used to this nice touch at other holiday properties. Also, neither of the bathroom extractor fans were working; although we eventually traced the problem to both the isolator switches (located high-up on the walls outside each bathroom) being set in the "off" position. The ground floor master bedroom also felt slightly damp throughout our stay, despite opening the windows regularly. The road to the property is incredibly narrow and steep; meeting cars coming the other way was like playing Russian roulette and not recommended for a nervous driver! The first floor, containing the lounge, kitchen and dining area, is within the roof section, so was always very hot and more difficult to ventilate with the Velux windows.

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