Villas In Sennen

Reviews

What our customers say about their holidays

• Mr White - Verified booking

  "The Lookout" at Sennen Cove has a number of desirable features. It is located very close to the harbour and beach (even if the 76 steps up to it can be demanding), and also to the coast path. It has fantastic views of the sea from three large windows. The flat has a contemporary, coastal feel and is light and airy. The extra-large bed is comfortable. The bathroom has an excellent shower, and the one-person bath in the bedroom is a lovely addition, especially given the view from it. There is plenty of hot water and good water pressure throughout the flat. The kitchen includes a full-size cooker and oven, 'fridge, and microwave, and while there isn't much preparation space, it will probably work well enough for most. There is also a washing machine (which we didn't use). Sadly, the flat isn't particularly well looked after. The cleaning in particular was poor in places. While the obvious things were clean enough (sink, bath, shower, etc.), we were bothered by the following: (1) We had to clean dusty cobwebs and spiders off the walls and ceilings in the bedroom. It was clear that no one had done this for weeks. (2) There were what looked like animal hairs on the bed cover when we arrived. (3) There was a dirty single mattress underneath the bed, as well as a mattress protector and sheet. (4) The floor throughout the flat had not been mopped for some time and was sticky. (5) There was black mold on all the window frames. It looked like someone had possibly run a cloth over some of it, but little more than that. We found that a substantial amount came off with just a cursory wipe, suggesting that no one had made any real effort to clean them in a long time. Some of the walls around the windows also needed to have mold removed and to be repainted. (6) The blinds were dirty and needed washing or replacing. (7) The windows were dirty and needed to be cleaned on the inside and the outside. (8) The 'fridge was so noisy that it could be heard in the bedroom with the door closed. Given that it only just about managed to keep items cold when on its coldest setting (and that in cool-ish weather), it presumably needed repair. Our milk went off after two days of being in there, strangely. (9) The sliding bedroom door only opened about three quarters of the way because of how it had been hung. (10) The windows, which are one the flat's main attractions, open inwards, but couldn't be opened more than a few inches because of the blinds. (11) The telescope didn't work, despite following he instructions; my best guess is that a power cable was missing. We drew this to Original Cottages' attention the day after we arrived using the e-mail address specified for support during stays, but heard nothing back. If the issues above were addressed, we would be happy to recommend this flat without reservation and probably to book it again ourselves.

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• Darren - Verified booking

  'Could do better' in short.

  The location is great with lovely views onto the beach and down the coast. The cottage is fine in terms of room sizes and design. It was basically clean and tidy. However, it was let down by simple things. The garden was a mess with uncut grass, nettles and weeds. The paper lampshade in the sitting room was broken - really obviously broken to any cleaning team. The cutlery didn't match. When you sat on a dining room chair it would buckle slightly because a bolt was missing. There were no cooking trays, just an enormous roasting pan. There was no kitchen scourer when washing up that roaster after cooking in it. The Freeview didn't work. The double mattress needs changing. And - yes - I suppose this does all sound a little overfussy, until you combine them with the general tiredness of the decoration, marked carpets and a lack of any form of 'welcome pack'. In general terms, we enjoyed the location but don't feel encouraged to return to this accommodation, which is a shame because these are all simple things to get right. We tend to use Sykes Cottages because they achieve a certain quality of accommodation but this one doesn't reach that standard. A few practical points. The beach is lovely but the walk up and down isn't easy. The driveway down to the cottage is not the best for someone worried about their low-profile tyres. There needs to be some system in place for parking between the cottages on the site; there was no direction as to where to park which, although not an issue for us, could easily lead onto problems which might spoil someone's trip - tempers might get frayed!

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• Eleanor - Verified booking

  The positive of the property is the location.

  .. beautiful views. Great for walking to Sennen Cove and very close to coastal path. The lounge is comfortable, WiFi is good and large non digital TV which is complex to operate which requires a satellite decoder to watch TV. It was clean but did smell, this was put right with air freshener, smelly stuff. It was warm. The negatives.... I would be disappointed if I had paid full price for this house. The interior... Downstairs is ok - basic, the carpet in the hall to the downstairs bedroom needs replacing it is very shabby. Kitchen is ok. The lounge which is upstairs is comfortable. The balcony outside needs a lot of work, needs refurbishment but has spectacular seaviews. Our bedroom floor was very bouncy, there were gaps where it meets the skirting and some areas of the laminate flooring was split. I was assured that the floor was safe. It needs replacing. The patio door to balcony doesn't lock. Bed was comfortable. Exterior Needs an awful lot of money spent on this property and the properties next to it. A complex I think. If the properties was painted / rendered... flowers, plants etc. It needs looking after properly... the property / complex is extremely run down and does need revamping. We made the most of the views and location. Recent photos of the outside and complex should be on the website so future customers are aware and not disappointed when they arrive.

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• Jane - Verified booking

  The worst house we have stayed at in the UK, but the best view we have experienced from a property.

  Not as described, looks more like a former youth hostel than a 'cottage'. Awful smell of damp permiates downstairs, most windows are sealed shut there, so you can't relieve that. Upstairs nice lounge area and balcony with view. Carpets mouldy and blackened at the edges, new style flooring in bedroom not stuck down properly, so moves when you walk and pinches your toes if barefoot, skirting boards bending from walls lumps out of plaster on walls, awful mattresses (our son had to pile two up in the second bedroom to get comfortable), refurbished bathroom upstairs but water pressure is such that it takes around 50 mins (NO exaggeration ) to run a bath half full of hot water, by which time the water is luke warm. Description of garden is hilarious as it looks overgrown and unmaintained. Parking very tricky but you learn to adapt. Very helpful caretaker and place kept clean but sofa could do with a professional wash. Needs substantial investment to refurb to level of other holiday lets in area, but I suppose if the owners can command in excess of £200 a night in mid season and be fully booked (due to the view) then who am I to comment of business model? We would not visit again or recommend it to friends. We spent under half the amount for the previous week, just down the road, great place, but no sea to view!

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• Jane - Verified booking

  The worst house we have stayed at in the UK, but the best view we have experienced from a property.

  Not as described, looks more like a former youth hostel than a 'cottage'. Awful smell of damp permiates downstairs, most windows are sealed shut there, so you can't relieve that. Upstairs nice lounge area and balcony with view. Carpets mouldy and blackened at the edges, new style flooring in bedroom not stuck down properly, so moves when you walk and pinches your toes if barefoot, skirting boards bending from walls lumps out of plaster on walls, awful mattresses (our son had to pile two up in the second bedroom to get comfortable), refurbished bathroom upstairs but water pressure is such that it takes around 50 mins (NO exaggeration ) to run a bath half full of hot water, by which time the water is luke warm. Description of garden is hilarious as it looks overgrown and unmaintained. Parking very tricky but you learn to adapt. Very helpful caretaker and place kept clean but sofa could do with a professional wash. Needs substantial investment to refurb to level of other holiday lets in area, but I suppose if the owners can command in excess of £200 a night in mid season and be fully booked (due to the view) then who am I to comment of business model? We would not visit again or recommend it to friends. We spent under half the amount for the previous week, just down the road, great place, but no sea to view!

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