Cottages That Sleep 12 in the UK

Reviews

What our customers say about their holidays

• Lisa - Verified booking

  On arrival we had to set to and wash all the dirty plates, dishes, cups, glasses and then clean out the cutlery drawer.

  No instructions for the oven and a grill rail / slider is broken so you cannot put the tray under the grill. No instructions for the washing machine and a regular leak on the pantry / utility room floor. Kitchen / larder well equipped. Some of the floors were dirty and all the windowsills throughout had dead flies, cobwebs and dust on them. The kitchen dustpan and brush were filthy and thrown behind the bin on the kitchen floor. The downstairs double bedroom has extensive bubbled walls with damp, the radiator did not work, only one bedside lamp and no drawers. Not user friendly or suitable for an elderly family member, apart from the fact it is downstairs. The other downstairs bunk bedroom had no drawers, soiled bed linen and one single open wardrobe for effectively a 3 bed room. The 4 poster bedroom had the most disgusting toilet cleaning brush ever, a useless bin that was dirty and fell over when you tried to use the foot pedal. The room was generally dirty and dusty, a small sink with nowhere to put any toiletries and annoyingly very creaky floorboards. The kingsize en-suite bedroom had no wardrobes or drawers and the foul smell from the septic tank regurgitated up into the en-suite bathroom. The other 2 x double rooms and 2 x twin rooms upstairs also had a lack of wardrobes, drawers, bins, some soiled bedding, dead bugs on the roller blinds, no plugs near a mirror to do hair. The shared bathroom upstairs has a shower curtain which sticks to people when in the shower, which is very unhygienic when it is to be used by up to 8 people from the 2 x double and 2 x twin rooms. A shower screen would be much more suitable, or even remove the bath and have a walk-in shower to make it safer. The shower is difficult to use and water goes all over the floor. Although there is a coat rack in an inner hallway between the kitchen and downstairs bathroom, there are no coat / boot facilities at either the front or back door. No door mat at the front door and a manky door mat at the back door. The lounge had 5 large poor quality sofas in it and a pub table stood in the open fireplace. No coffee table or side table for drinks / snack bowls. We rearranged the sofas and put the pub table in the centre of the room (too high really). We used double sided sticky tape to secure the Hessian rug to the floor because its' curled up edges were a trip hazard. Whilst doing this we noticed how dirty the floor was underneath the rug. Outside there were 2 good quality picnic benches and a nice bench on the front lawn. The random outdoor chairs on the rear patio were scruffy. The shared games room is a health and safety hazard. There is a large hole in the floor with a laundry bag dropped on top of it. There is a chest freezer full of meat in there?? There is bleach and also laundry waiting to be collected or being delivered back. Is it a games room, or a laundry / cleaning room? The sofa and chairs in there are a disgrace and belong in a skip, there was even a resident mouse living in the sofa that we called Zac. Only one broken pool cue available. Table tennis was also available. Although the youngest in our group was 15, you would not want young children in such an unsafe and dirty environment. It is a stretch of the imagination to call it a games room. Also, it was left unlocked all week with various (property) keys on the table. For safety there could be an outdoor security light on the courtyard parking area for people walking to / from said games / laundry room. Large potholes in the driveway up to the courtyard parking that need filling in. I have taken photographs to support the detail given in this feedback, if needed. As a family we have booked a large property through Sykes several times for our annual get together. We always go for 4 or 5 'tick' ratings. This property was rated as 4 ticks but really should only be 2 ticks. The owners seem to have tried to maximise capacity for the house, without considering the amenities in each room. This property needs a deep clean, it needs to smell clean too. With Covid we were shocked at the lack of cleanliness. The property badly needs renovation and some attention to detail in each room to warrant a 4 tick rating and the amounts that are being charged. Until this has been done, we think Sykes should inspect and regrade the rating for the benefit of others considering booking this property. Also, very poor and random internet access. Extremely disappointed on all counts; accuracy of listing, cleanliness, comfort and facilities.

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• Luey - Verified booking

  We’re a family of 10 that played in Plas Gwynfryn on from the 8th to 15th September!

  We had an amazing time both in the house and the local area! There’s so much to do in the house! So much space to entertain yourselves, and hidden areas if you want 5 minutes to yourself. The kitchen is well stocked, it has everything you could possible need for baking, cooking and preparing! HEADS UP! THE AGA IS ALWAYS ON AND HOT! If you’re in the bedroom above the kitchen it does get very warm in there. The bathrooms were all clean and to a high standard, the beds aren’t the most comfortable mattresses in the world, they’re quite soft! The grounds the house sits on are beautiful, again so many hidden features, we didn’t find the pond until the third day. The lawns are perfect for outdoor family games, we played king cub for hours it was amazing! If you’re into spooky stuff, this is definitely a great house to go to, certain bumps, bangs and scuffs that can’t be explained most certainly happened. Things seem to be in a different place to where you remember leaving them. We had a few friends along the way, spiders and mice came to say hello a few times but this wasn’t a major problem and is expected with grounds like the ones that surround Plas Gwynfryn! Outings: we’d recommend a trip to the waterfalls about 5/10 minute drive away, do the blue walk and see the sights it’s beautiful, catch the train up snowdon (or walk if you’re able). One of the best roast dinners we’ve eaten was at Hafan Artro! Take a drive to Porthmadog - they have a great escape room if that’s your thing! Final note is to Caroline, the manager who looks after the house, she’s wonderful, no problem or question to big, she’s always on hand to rush in and save the day and help anyway she can!

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• Susan - Verified booking

  We had the most amazing family holiday in the most beautiful house and gardens.

  It was the first time we had all been together since 2019 and there were 12 of us, all different ages and from Liverpool, Kent, Wolverhampton and Ireland. The house is beautifully furnished and feels peaceful and homely. One of my teenage grandson's said that he really liked the feeling of space both inside the house and in the garden, a feeling which we all appreciated as you can always find a space to escape to if needed. We are a family which loves to cook and were delighted with the kitchen which is very well laid out and equipped to cater for large groups. (It is always disappointing to arrive at a cottage to find milk pan sized saucepans!). One small point to note - it would be good to put in the summary that there is a full sized fridge and a handy undercounter freezer as this would have helped us in planning what to take. The views from the house are absolutely stunning. The gardens are magnificent, beautifully maintained and can be enjoyed from the veranda even on rainy days.. Caroline the owner is on hand if you need her and nothing is too much trouble. Thank you Caroline. And on a final note it is the perfect house for a game of hide and seek!

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• Ms Biddlestone - Verified booking

  Absolutely fabulous stay from start to finish. The property is so beautiful and the pictures do not do it justice on just how big and amazing it really is. Alex is very helpful and attentive from the welcome Prosecco, to little notes left around the property and the texts and calls back and forth between us due to storm darragh causing a power cut, alex even sorted getting us wood from her neighbour and updates on the power returning. It did not dampen our weekend away a large group of adults, mainly couples who go away once a year without the kids. Beds are super comfortable, blankets available and we all love a blanket, kitchen had everything we needed and large enough fridge and freezers for all our food and alcohol. Hot tub was great and very clean, games room was our favourite room, the girls could watch a film in the sitting area while the lads played pool/darts etc and we was still all together. Do not have one bad thing to say about our stay and would highly recommend! We normally stay in a new property every time we go away but if we was to return anywhere it would be here!

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• Malcolm - Verified booking

  A lovely comfortable cottage, that was probably an old farmhouse.

  Very clean and very well equipped. A slightly strange layout probably due to being very old. All bedrooms were very comfortable and the heating was very generous. Plenty of cups, cutlery, and chinaware. 2 big cookers, dishwasher vast fridge and big freezer. Washing machine & Dishwasher. The lounge had plenty of comfortable seating but we all thought that it needed a wood burner, to add that little touch of homeliness. There was an alcove with a flue pipe, as if the wood burner had been removed. The TV also didn't appear in proportion with the room. The stairs to the 1st floor had to be negotiated with care especially when descending. The shared games room in a nearby barn, was not a deal breaker for us, but had we wished to use it, due to the rain there were a lot of leaks in the roof and the table tennis table and pool table were wet, also no ping pong balls and only 1 strip light came on for quite a big area. 3-4 old armchairs in there also suffered from the leaks. Overall we had a great time and the minor points we mentioned didn't tarnish our visit. 9 out of 10. Thank you.

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