Villas In South East

Reviews

What our customers say about their holidays

• Ruth - Verified booking

  The caravan is great in terms of facilities and little extras (including a lovely sign, bottle of bubbly, chocolate, flowers and crackers when we arrived).

  The bedrooms and bathrooms are good and the main area a good size with lots to do (board games, table tennis, big internet TV etc.). Anything we needed we could find. The main downside is that it could be cleaner. The caravan is quite modern but is let down by things like hair in the bath, mirrors splattered and the floor needing a good hoover. There is a hoover there but it doesn't work very well. This is the main reason I wouldn't totally recommend others to stay there. There are also some DIY fixings which are a bit wobbly (e.g. we had to take one bedroom TV off the wall and rest on a firm surface instead). The other issue was that some of the key facilities we were excited about weren't available. The clubhouse and pool were closed for refurbishment which we weren't informed about. The host was very apologetic about this and gave us some cash as a refund. But this meant entertaining 4 teens without this variety that we'd expected. And I'd asked for the pool table to be set up in the main living area which it wasn't. One of the teens and I put this together which took about 2 hours (gave us something to do). We could then convert it into a full size table tennis table after 2 days. The hosts were friendly and accommodating (they live next door). So in terms of practicalities, facilities and comfort I'd say this is a great place to stay and base yourself. Once the main park facilities are open this would be even better of course. Just a bit more time on the cleaning so it didn't feel ever so slightly grimy would make this a really excellent place to stay.

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• Aimee - Verified booking

  The house itself is wonderful.

  Lots of space, great open plan kitchen dining living area. Rooms are all spacious and comfy, hot tub and garden are lovely. Local area is quiet but nice pubs and walks are a very short drive away. Hot water situation is quite tricky, especially with a house of 10 adults. Waiting 30 mins between everyone’s shower is unreasonable and a lot of us had freezing cold showers only despite all showers being quick and no baths. The house is missing a few essential bits, we had no washing up liquid or dishwasher tablets or normal tea bags. Lack of bins for recycling inside the house. No handsoap in the upstairs bathroom. The kitchen equipment is also a little limited for a house of this size. We had 10 people staying and struggled when cooking, lack of pots / pans, bowls etc. The aga is also tricky, mainly as the dials have no numbers on them and they get burning hot when in use so it’s hard to select temps etc. Sykes as a booking agency are extremely difficult. Website is inaccurate and unhelpful, causing a major issue with my booking that I then had to pay extra for. Their phone options are unhelpful and they point blank don’t respond to emails - I was told this on the phone. To the point where I had emailed repeatedly asking to speak to someone about my booking, had no response, and then had my entire booking cancelled.

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• Pauline - Verified booking

  Had a lovely stay at this lodge from 21st to 28th July.

  It truly was a "games" lodge. My youngest grandson was in seventh heaven! Lol Very spacious and comfortable lodge with every amenity. Twin beds throughout were very comfortable. Utility area where you enter the lodge was useful and there was a small ensuite in the main bedroom which was a god send for us grandparents...lol TVs in two of the bedrooms and an extra one in the lounge for the XBox. Just a slight concern that none of these three TVs were actually fixed to the wall/desk, but just propped up. Also the majority of the lodge was clean, but there were a few areas where it could have been a bit cleaner (dust on some of the shelves/back of the bed, and on the base of the shower). On the whole though a very nice, spacious lodge where we had a great holiday. Owner lives next door and was very friendly and helpful, but not intrusive. Be aware that this lodge is not part of the Park Holidays site that it is on and we had to pay extra for use of the facilities (which was £100 for the 6 of us and that was only because the lady at reception did us a deal!).

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• Georgina - Verified booking

  We really enjoyed our stay at the Goodwood lodge.

  We have stayed before and rebooked for a stay over the summer holidays. My children loved the lodge with it being spacious and all the games available. They especially enjoyed playing bat and ball over the net outside the lodge and creating their own fort in the bedroom. They also enjoyed playing in the outdoor playground on site, going to the arcades and I enjoyed having a drink at the clubhouse during the day (if you head to the clubhouse after their evening entertainment starts at 6pm you have to pay to enter, but can enter for free before this). The lodge is well equipped with everything you could need and was clean upon arrival. We were able to order a takeaway who delivered to the holiday park and we also made use of the outdoor BBQ available. The hosts are very friendly and welcoming and the sign welcoming us to the lodge is a nice touch.

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• Huey Faang Helen - Verified booking

  Very nice recently refurbished apartment.

  The welcome pack was a lovely touch. It was a shame that the communal entrance to the building was unwelcoming with creaking stairs all the way up and in the apartment. The lower bathroom had no shower curtain so we could not use the handheld shower over the bath without flooding and damaging the bathroom. All 5 adults and 1 child ended up using the upper floor bathroom shower. The lock in this bathroom did not work. The trundle bed was more suitable for children than adults. On bin collection day (Wednesday) we had to put the wheely bins and recycling box onto the pavement by 7 am and then take them back after they were emptied. (Even then the recycling box was not completely emptied - only our stuff which were in bags were taken).

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