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South Hams Apartments
Devon
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From
£181
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£90
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£79
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£92
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Ref: S102014
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£82
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£97
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£88
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£96
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£122
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£142
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Ref: S802312
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£157
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£134
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Ref: S917017
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Ref: S945004
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£165
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£117
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Quad Corner with beautiful views
Ref: S1078029
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£320
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Ref: S1064712
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£118
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What our customers say about their holidays
Charles - Verified booking
I want to be clear that the location of this property is fantastic for a stay in the centre of the beautiful Dartmouth.
If location is more important than some of the things I am going to mention then you should consider this property; especially if the owners rectify some of the maintenance and hygiene/cleanliness issues. I must state that the communication from the customer service team has been quick and excellent in listening to the issues raised throughout the stay. I would highly recommend booking with Sykes Cottages / Coast & Country Cottages for their customer service. The parking permit is a fantastic thing to have for a stay and we had no issues parking even on busier days and there are two EV chargers in the car park. The listing does state the property is located next to a public house (The Dolphin) and we did note this prior to booking so I do wish to make that clear to anyone reading my next point. There is a washer dryer but a sign advising you not to use the dryer for safety reasons. There is a small dishwasher but it is asked pans are not cleaned in it and to limit use to smaller items. The property is located next to a public house and a few metres from another larger public house (The Market House Inn). Both are open until 11pm. Customers smoke and drink outside up to around 11.15pm and can be rowdy and loud. Both public houses play very loud music including live music. We did stay on the Euro Final night so noise can be excused but we were unable to sleep due to the loud music and noise from customers until around 11.30pm for 5 of the 7 nights we stayed. We were advised on the Friday after an awful nights sleep that Thursday is live music night around Dartmouth and we heard incredibly loud music from multiple locations. If you enjoy getting to sleep before 11pm or have young children I would advise you to avoid this property especially if there are events happening during that time. The noise is not the fault of the property owner, however I feel the listing statement regarding the public house is hugely understated and we would not have booked the property with a clearer statement on the listing. Any rubbish has to be collected in black bin bags and kept in the property until the night before departure. At that point you must place it all in a seagull proof bag outside the property. There is nowhere to store this rubbish other that inside the living area prior to that point so it can be rather smelly and unpleasant to keep rubbish bags in the kitchen especially when hot weather and staying for a number of days so please consider this. We had to purchase air freshener sprays to make the pong. The property itself does require some maintenance and attention. It felt like the owners had perhaps left it unused for a time or it had lacked some upkeep. It may perhaps also be that people who have stayed prior to us had not reported maintenance issues and the owners are not aware so all I can state is that the property felt unloved. I wonât list the issues but I hope the owners taken some quick action. I was advised by the Coast & Country Cottages team member on handing back the keys that the owners had in fact not had the property listed for a time and were due to visit the property next week to undertake some maintenance so that is great to hear for future customers and nice to know my feedback during the stay was reported to them. I would say my core concern during the stay was the hygiene and cleanliness issues in the kitchen. The chopping board was in a state that it should have been replaced some time ago. There were dirty mugs and plates in the cupboards when you got down to the latter items piled up or further back in a cupboard. The knife block included rusting knives and it should have been relaxed some time ago. There appears a lack of care in the cleaning process for the property and better or more frequent review of equipment provided should take place. During the stay I mentioned that there was a need for some cooking utensils such as a spoon and spatula, plus some smaller bowls for cereal. The customer service team did quickly provide a chopping board set, bowls and utensils quickly. My concern was these appeared in the kitchen without us being aware someone was going to enter the property whilst we were out. This felt intrusive and was a concern of who had entered the property with all our belongings there. It is important that something like that needs to be advised in advance even with a text or voice message if not able to speak on a call. This takes away from the positive action of providing the items. Our feelings were reported to the customer service team and acknowledged. We purchased some food and milk on arrival but it turned out the fridge was not set to be cold enough for suitable storage of the food and it was too warm. We donât know this initially as we were out in the day but milk wasnât cold, strawberries went mouldy in less than 48 hours, and we had concerns with the risk in consuming the meat and cheese. This cost us approximately £30 in waste due to having to discard. I reported the concern to the customer service team and will seek compensation for this loss. The team should ensure the fridge is cooled enough and on for plenty of time prior to any arrival. In terms of arrival at the property, when we collected the keys we were advised that there may be a musty smell in the stairs area due to not being used for a period of time. This certainly was the case and whilst they smell dissipated with time, the smell of the bin bags replaced it per my earlier note. Good points: 1) location in centre of Dartmouth 2) customer service from the team 3) board games and dvds provided 4) parking permit provided during stay 5) lots of excellent places to eat nearby 6) large bedrooms for up to 6 guests Bad points: 1) maintenance issues need attention 2) poor cleanliness in kitchen 3) missing items in kitchen 4) very loud music from local venues (not just the public house next door) for majority of stay 5) seagulls are incredibly loud and it cannot be underestimated how loud they can be day and night albeit not the fault of the owners 6) hygiene concerns with filled bins bags stored in property during stay especially during warmer weather (smelly and unhygienic) Overall whilst my review has a number of negative issues mentioned, there is scope for some simple actions to be taken to resolve some of these. The information folder was clear and informative so do ensure it is read on arrival. To take the customer experience to the next level I would suggest itâs nice to arrive after a long journey to a little care package. Perhaps milk, bread, tea bags, or even items for a Devon cream tea. The points mentioned in my review were communicated to the customer service team during the stay. I hope this helps anyone looking to stay at the property with what I hope is a balanced feedback.
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Devorah - Verified booking
Would love to give 3.
5 stars because definitely deserved more than 3! The property was beautiful and mainly really clean, thank you! There were a few issues which meant it was not a 4: When we arrived, the bedrooms were freezing cold. Since it took time for the rooms to heat up (and we couldn't see instructions for the radiators) the first night was extremely uncomfortable. It would have helped if someone would have turned on the heating beforehand, and it was a shame that our sleep was disturbed because of this. There was a big draught coming through the bedroom and 'balcony', which even let some water through when it rained, and there were a lot of flying insects around which had obviously been let in when previous occupants opened windows. Beds and bedding were super-comfortable, as was the couch. The property was also really nicely-laid out in a way which maximises the space. We enjoyed using the bright and well-lit kitchen! The water in the property smelled extremely strange - from the sink to the bath, to the shower, which again, disrupted the comfort of using the whirlpool bath, or the facilities at all. Since it gets dark early in the winter, it would be helpful if there was more light by the driveway at night - there was a lantern but it was off, and finding the space was difficult, especially because it is up a small hill. Thank you for the small soaps that were thoughtfully provided. We were surprised to see there was no bar of soap or anti-bacterial handwash, which are usually available in self-catering holiday houses. (Also a bin bag, coffee/sugar and some fairy liquid would seem to be basic, for the first night when guest arrives...) The TV video player remote had run out of battery, which meant DVD could not be paused or controlled by remote, which again, if no batteries are provided, cause guests to have to inconvenience themselves to buy new batteries or manage without. We enjoyed our stay in the property, but were disappointed at the issues with the temperature, water, insects and lack of some basic amenities, which let it down. This is a beautiful property, which could be really spectacular if these issues were ironed out.
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Sharon - Verified booking
Just returned from a 5 night stay at 2 New Barn Hillfield.
This was a last minute decision so we were a bit apprehensive about the accommodation as there were only a couple of reviews ⦠however we found the accommodation to be very clean, quite and comfortable. There was a bottle of Rose on arrival which was a lovely touch ,Molton Brown toiletries in the bathroom and all the necessities you needed to start your holiday including dishwasher tablets, washing up liquid, rubbish bags etc. The kitchen was well stocked with the necessary utensils and crockery, cutlery etc. The beds were very comfortable and the accommodation had an airy, modern, open plan feel. The site was clean and well run with friendly staff. No noise at all from the construction areas and this is well away from 3 New Barn so not in view . Excellent location , close to Dartmouth and the surrounding areas. We also had a courtesy call on the second day from coast and country to check all was well. Would book again! The only thing to mention for future guests is that the doors do slam so if you have a teenager with you like we did who forgets this, you have a rude awakening if you sleep before they do! soft close hinges would be the way to go otherwise itâs putting something in between the door and frame to prevent the slam. Many thanks for a lovely stay.
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Christina - Verified booking
The best apartment at Burgh Island Causeway!
I've stayed in a number of apartments here and this is the by far the best. It's got it's own private large terrace where the waves lap at the terrace wall at high tide. It literally is right on the beach. Most of the other apartments only have small balconies, so this made a real difference. The apartment has been modernised with a new kitchen and new bathrooms, whereas a lot of the apartments are a bit tired. It's tastefully decorated and really clean. It had everything we needed and we will certainly book to come back to this apartment, when we come back to Bigbury again. The indoor heated swimming pool and the restaurant are on site and both overlook the beach. We loved both. It's also got a gym and sauna but we didn't use those. It's got it's own parking space and there is plenty of visitor private parking spaces. The view of the beach and Burgh Island from the apartment is simply magical and as the apartment is right next to the beach, you can listen to the waves whilst you sleep.
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Celia - Verified booking
This listing is absolutely wonderful.
All rooms are spacious and clean. Three guests were working from home during our stay and no problems with the internet or space to work. The property had every facility that we could hope for, backed up by helpful additions of dishwasher tablets etc, very thoughtful. I think that the listing does not do justice to the amazing views from this property, step onto the balcony and the views are breathtaking and it feels as if you are part of the river traffic. Just spectacular. Our only problem was with Sykes Cottages, impossible to get hold of anyone to ask for the twin beds to be put together as one bed. After a circuitous route and long wait I was eventually assured this would be done but on arrival it was not. We had to push the beds together ourselves with single bedding. It feels like Sykes Cotteges take your money and run.
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