Lodges & Log Cabins in South West

Reviews

What our customers say about their holidays

• Yvonne - Verified booking

  Nice little place, the location is great and the views are lovely and as described.

  Check in was easy and owner responded quickly to the question we had. Having the beach and costal walks at our doorstep was the selling point. Pub and mini market in walking distance were another plus. Sadly we couldn't use the outdoor seating area to enjoy the views due to the strong winds and rainy weather but that's in no one's control. The place was clean, tidy and bright and the kitchen was very well equipped. Perhaps the layout with kitchen table and seating area could be slightly better but was ok for us as we were only 3 people. Would also be nice to put your legs up after a long day walking, maybe something to think about. Board Games were provided too. Big disappointment were the twin beds, as mattresses were so uncomfortable, very hard and with springs poking through and had definitely seen better days, it was very difficult to get a good nights sleep. Something which could easily be rectified. Mattress on double bed is better and more comfortable, so we gave it to my 80 year old mum who came with us to sleep on. On the plus, linen and towels were clean, fresh and looked new. Late check in on arrival and early check out on the Sunday, plus cleaning before departure made it a bit stressful and less worth for money spend, especially then one only stays for a weekend. Overall however a lovely place, which we would certainly recommend and come back to, if mattress issue is addressed.

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• Anthony - Verified booking

  Several issues.

  1. First evening. The electricity went off when I was in the shower. Called on site manager about 6.00pm. Turned out there is a meter that has to have £1 coin inserted several times to keep the power supply on. Although this is free, we didn't know this had to be done. 2. Also first evening. Bought some shopping in local supermarket. Heated the electric oven up to 180 temperature and soon after there was a strong greasy smell and the oven was close to smoking, so the food was burnt. Also when the hot plates were in use, the oven came on as well, even when switched to off. So called manager back and he checked it and said he couldn't touch it, not to use it and to phone Dartmouth office on Sat 17th Sept. On the 17th the maintenance man came and had to use pliers to adjust the temperature knob as best he could. On Saturday evening we used the oven again and it still became very hot and the temperature indicator was still not correct. We had to turn it down to about 130. 3. The accommodation next door, 305, is being refurbished and so from mid week onwards there was drilling, banging and endless use of power tools. This started about 9.00 am and, when we returned back after a day out, it continued until about 5.30pm. We are disappointed about the issues we encountered. The accommodation is not worth what we paid. Please respond to this complaint. Mr T and Mrs J Pearce

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• Andie - Verified booking

  We had an excellent holiday in Hazel Lodge.

  Jill and her family were very welcoming and friendly. They were always there for any questions/queries we had, they were full of information as to where to visit or shop etc. We didn't need for anything as everything was provided in the lodge, all we needed was our clothes, which was brilliant. Our stay was extremely peaceful and relaxing with lots of space around us. The lodge was very spaceous with great views. The location was ideal as it was central to visit all of Cornwall. I would highly recommend these lodges and would definately come and stay again. Thank you Jill and your family and a special thank you for our lovely scones when we arrived and an extra pint of milk in the fridge, fresh flowers on the table, which lasted our 2 weeks, also chocolates as a thank you when we left - these little touches make a great holiday and fantastic host. So thank you, we had a lovely time and really didn't want to leave the lodge, it was that lovely. Andie and Tony

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• Kelly - Verified booking

  What a lovely stay!

  Our first time in Cornwall as a family and Hazel Lodge couldn’t have been more perfect! Jill was so friendly. Thanks for the complimentary cream tea and fresh cut flowers. Lovely touches. The superking bed… wow! I’m actually missing it! Lovely bedding too and very comfortable. The shower was more powerful than in any other holiday accommodation I’ve used, kitchen well stocked with all we needed, spacious living area, plenty of parking, amazing outdoor area.. all perfect thank you. Bodmin proved to be an excellent central base for all of it really. We easily visited St Ives, St Agnes, St Austell/Charlestown, Port Isaac, Looe & Porthperran beach. Every supermarket is within a 10-min drive and if you like Indian then Viraj in Bodmin is delicious (and do takeout). We will definitely return x

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• Sarah - Verified booking

  My two teenage children (17 & 14) and I stayed in 304 Norton Park.

  The accommodation was spotlessly clean and the beds extremely comfortable. We also used the bed settee in the lounge. I used the oven, hob and microwave when preparing meals for us and, again, all were spotless as were the utensils etc. The view is lovely from all windows and the grounds around the whole site appeared well maintained. We had some rainy days so spent time just chilling in 304. I’m not sure if anyone was staying in any of the other chalets in the row we were in because it was always quiet and peaceful. There was enough space for us to relax and watch the TV on a few evenings but there was a PlayStation and a huge range of DVDs available. We all thoroughly enjoyed our holiday and the children have asked when we can go back to 304!!

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