Villas In St. Ives

Reviews

What our customers say about their holidays

• Ion - Verified booking

  We had a really lovely stay at Tresco bungalow.

  The property, views, location and facilities were excellent. It was very well equiped and had everthing we needed. The only issues we encountered were upon arrival at the Bungalow the description of how to access the property from the car park, (there was no mention of a car park) was not clear and as we arrived in the dark proved something of an issue, and no mention of any steps that you had to access from the car park. The emergency number was not helpful as you had to go through a number of options and then leave a message and someone would get back to you. Not helpful I feel if you need immediate assistance. We eventually found the main entrance which is located up some stairs on a public walkway uphill behind the Bungalow. The Bungalow does have a garden next to it which is gated which would eliminate the need to use the steps but apparently is no longer in use for guests, and I therefore feel is an issue if you have a lot of luggage or mobility issues. I did mention to Sykes that the description was not accurate, which they agreed and said they would update it. I unfortunately left an item behind which has now been returned safely but that proved a bit of nightmare as there was knowone you could speak to directly. All the numbers I tried only had options to book as a guest or rent for as an owner. You have to go through either of these options and you are then transferred, you cannot telephone customer services direct it is a digital service only. I telephoned many times to chase it up and spoke to at least 10 poeple on different occasions, having to wait at least 20 mins on each occasion having to repeat the same conversation, and then put on hold each time as they then had to contact the Carbis bay office before eventually it was sorted. It was so long winded. They stated the housekeeper had serviced the property the day we left and would have no reason to go back to the property until the next occupants left, so I had know way of knowing for over a week whether my property had been found by the housekeeper. I do feel having someone closer at hand to deal with immediate issues would be beneficial, and unfortunately would make me reluctant to book a property with Sykes again without this.

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• Jack - Verified booking

  We had a very pleasant stay in St Ives.

  Tresco bungalow is furnished brilliantly, with very modern fittings and utilities that made our stay very comfortable and enjoyable. The location is perfect for short walks into town and directly to the beautiful beach below. We were very unfortunate with weather, so could only use the hot tub once, but it was set up nicely to be able to look out at the lovely view whilst relaxing. St Ives has some wonderful old architecture, beautiful walks in the town and challenging hills to explore, as well as some lovely pubs, an incredible old church and great restaurants. The Harbour Fish and Chips were some of the best fish and chips I’ve ever had! We took the train to Penzance as well, which was an experience, but the town isn’t any where near as lovely as St Ives, so we were glad to be staying there. Some things to note… getting to the property was a slight challenge, you need to be prepared to drive down an incredibly steep hill which looks like a footpath. Myself and my wife both decided sat nav must be wrong and diverted to a different route through town, which turned out to be a wrong move and got us a little lost down the tiny roads we shouldn’t have been on. When investigating the steep hill path by foot we realised this was in fact the way, and managed to get the car down the hill. It wasn’t a problem in the end, but some advanced warning that you’ll need a car that can handle the climb back up the hill too and some reasonably good driving skills to navigate this. Another thing of note and only minor grievance would be that the pool man came before 8am on the morning we were leaving, which we felt was a little intrusive as we had until 10am to leave. In the second bedroom, the two single beds pushed together could do with a mattress topper to make sure you can’t feel the divide. Otherwise the bungalow was excellent, well equipped, clean, modern and great location for the duration of our holiday.

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• Liz - Verified booking

  We had a wonderful stay here and I couldn’t recommend it highly enough.

  The whole place is a “smart house” so there’s a pad under the TV to control everything from the radiators to the towel warmers. The kitchen is very well-stocked so you have all the cutlery, cutting knives, boards etc you would need. We enjoyed breakfast both outside on deck and inside at the small table overlooking the water beach. The beds were quite comfortable and decorated in a cool, modern style. The hot tub was a treat and we enjoyed it a few times during the stay despite it being a little chilly when we visited. It really is quite a luxurious place and you feel a little bit like royalty getting to stay so close to the water with a beautiful view. I would like to caution folks on getting to the bungalow. You have to maneuver down a very steep hill then around to a parking lot right in front of the bungalow. Our friend staying with us didn’t feel like her car would make it down the hill so we parked around the side at the train station parking. It’s around £10 a day and just a minute or two walk to the bungalow if you are unsure of navigating the steep hill. Other than this, if you really want a wonderful weekend away in a beautiful bungalow that’s close to shops and of course the beach, this place is for you!

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• Review - Verified booking

  "The location is fantastic, two minutes’ walk to the beach, two minutes to the train station to take a train to St Ives which is MUCH easier than parking and cheaper!

  You can walk to St Ives to (or run) even with the children, a nice steady walk rewarded by a tea and scone at the end! The accommodation has outstanding views of the beach/St Ives (fireworks at New Year), showers were out of this world (hard to get out of once in!), all the utensils/white goods were high end, had everything you could ask for. My husband and children found the TV’s with sky Q a huge bonus for films and sports on lazy afternoons! I made use of the washing machine! The beds we found extremely comfortable and cosy, the older girls LOVED their bunk beds! The welcome pack (sparkly wine, apple juice etc) was a lovely welcome and needed after 6 hours in the car! Checking in was simple and straight forward and was wonderful to be able to get into the property a few hours early. We had the best 4 nights away and can’t wait to return! "Antony Grace

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• Michael - Verified booking

  Beautiful bungalow & views!

  Couple mentions - there was a set of keys in front door when we arrived and property not alarmed (extra keys in key box too!). I would recommend some blinds to close at night in front windows/doors as it was uncomfortably hot upon waking due to beautiful sunshine we were lucky to have. Pool man did indeed come early - 7am - he did not ring bell so it was fortunate my dog was not out in the garden. I ‘splashed out’ on this expensive property for my wife’s 60th but our last afternoon (18/7) which we intended chilling peacefully in the hot tub was spoilt by mini diggers going up & down lane to rear of property with their very loud alarms going off which was indeed not pleasant to listen to.

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