Holiday Cottages In The United Kingdom

Reviews

What our customers say about their holidays

• Sam - Verified booking

  Well, what can I say, North Lodge is amazing!

  ! Apart from being slightly apprehensive regarding the comments about a man banging on doors and windows, (which I am happy to report we didn’t encounter during our stay) we had a fabulous time! The lodge is very close to the centre of town, walkable but it is uphill on the way back. We visited the Crown and Cushion for a meal, the staff there were lovely and the meal amazing…We can highly recommend the Blade of beef. Fish and chips from the riverside chippy were also delicious, we took them back to the lodge and ate them on the picnic bench outside! North Lodge is ideally placed for days out. We Stumbled upon Penrith Castle where we had a lovely walk around the ruins and park, in hindsight we should have packed a picnic and had our lunch there as the weather was lovely. Windermere and The Beatrix Potter museum is about a 60minute drive away, my little girl loved the museum and my Mum and Pooch enjoyed watching the world go by with a cup of coffee across the road in the Flying Pig where we had a very tasty lunch too. Hadrians wall is approximately 1 hour away, we didn’t research it very well so didn’t get the best experience but the tea room at Birdoswald was lovely and my daughter managed to get a ‘Roman ruler’ from the souvenir shop. North lodge has everything you could need for a fabulous stay including the hot tub which my little girl loved! The kitchen is extremely well equipped, all the usuals toaster, microwave etc but not mentioned in the lodges description is the fact that tea towels, dish cloths, washing up liquid and dishwasher tablets are provided too as well as plenty of loo rolls, we brought our own and were pleasantly surprised when we found them already provided. There is also a hairdryer in one of the bedrooms which is a bonus. The information folder and leaflets are all very helpful and include wifi password and emergency contacts. We have a couple of teeny tiny suggestions - a couple more mats in the hot tub/shower would be helpful as I felt like I was going to slip with my wet feet on the tiled floor and finally, the security light at the back of the lodge…wonderful to have but we looked like we were doing a rain dance every night when we were out with the dog as it only stays on for a few seconds!!! We had an amazing stay and will definitely be coming back, my little girl wants to stay for the full week next time!!! Thank you for making our break amazing & comfortable and we will see you soon.

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• Jody - Verified booking

  Firstly the property was a lovely place to stay and the views were amazing!

  It was very well furnished and finished and made for a comfortable stay. We were surprised there was no information booklet on arrival? But the fiasco with the additional parking permit not being available did take the shine off the holiday. Mistakes happen and we understand this so whilst frustrating it wasn't initially a major problem that we didn't have all the permits on arrival however the amount of time it took for the issue to be resolved and for the additional permits to be dropped off was unacceptable and certainly not something we would had expected from a reputable holiday company. We arrived on the Saturday and didn't receive the additional permits until the Wednesday meaning we had to use public car parks for a couple of days during our stay during which time my car was also hit by a wheelchair that was left to roll into my car (luckily not causing noticeable damage). This was not convenient as we have a baby and therefore a pushchair so we booked the holiday home on the provision we had parking at the house as advertised. Having to constantly phone and chase up the parking permits over multiple days impacted our holiday and our experience of having a holiday through Sykes was really disappointing which is a real shame given the holiday property itself was a lovely place to stay. There was also a minor issue with a running toilet and shower, but this only occurred infrequently and intermittently so wasn't a big problem for us.

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• Euan - Verified booking

  Overall, the property is beautiful and ideally located.

  We've only given it 3 stars because of 2 key issues: 1) There is a warning message in the welcome book about the potential for a disgruntled neighbour (estate manager) to pound on the doors and windows late at night, and if he does to report him to the police (again). This was extremely unsettling for us and meant that we would not let our daughter sleep downstairs as she had hoped to. While no incidents occurred, if it warrants being in the welcome pack then this should be included in the property description on your site 2) On arrival, the hot tub was at 22 degrees and not in heating mode. We were able to set it to heating (as we have one of our own), but it meant that we could not use it until late on Friday night. When we did use it, the filter came loose when the jets were activated. Although we refitted it, it was clearly not secure as the next evening when we went to use the hot tub again, the water was cloudy with an orange 'scum' around the sides. We did contact the caretaker on Sunday morning, and he came around very promptly to add chemicals to the water, but even on Sunday evening, the water was still not very clear, and we felt itchy while using it. We paid a significant premium to rent a property with a hot tub, but we don't feel that we got the use of it as we should have done, because it wasn't working properly.

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• Deborah - Verified booking

  The townhouse is in the perfect spot.

  It's quiet but right next to the Minister. There's loads of lovely restaurant, cafes and bars minutes away. The beds are comfortable and the bedding and towels were clean. The house had original sash windows so without the heating on it quickly got cold, but the heating worked quickly and soon heated it up. The little courtyard area out the back was nice. The kitchen is well equipt and large. Overall this is a lovely place, but it needs some touching up of paintwork and the shower tray is showing a bit mould. It really should be clear in the listing that there is only parking for one car, as we had two and it was really expensive to park it while we were there. The one recommended was £20 per day. This adds quite a bit to an already pretty expensive stay. One more little thing that's worth mentioning is that the handles are round and very smooth and because of their positioning they can be hard to grip easily. I had to be rescued from the toilet a couple of times because I could open the door. Lovely handles, but not the most practical. I just stopped closing the door properly .... Overall a really great central but quiet location and nice comfortable beds and sofas.

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• Elizabeth - Verified booking

  Absolutely loved this place!

  Such a good location, had no problems parking with the permits provided. It was a short walk from the front of the sea. Only feedback I had was that the kitchen is tiny and the breakfast bar isn’t flat so we didn’t use it at all, it could do with just being taken out as it’s in the way. Also we had no guidance as to where the bins were, we had some nappies to dispose of but could not find the bins anywhere. Maybe a little welcome guide on arrival left in the house explaining these things would be good? Also the TV was incredibly hard to use, we just wanted normal tv channels but this was really hard to get on, maybe a user guide would be good? Then the only other feedback I would have is that we had a small toddler and there were no stair gates available and would have been good if the cot had been put up for us for when we arrived… as we arrived late at night then it was an extra stress trying to find the cot and work out how to put it up! But I must stress I’m being extremely picky! I LOVED the house it was to such a high standard and those paint colours! Farrow and ball im guessing! The interior design was spot on!

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