Weymouth Holiday Cottages

Reviews

What our customers say about their holidays

• Claire - Verified booking

  The cottage is in an amazing location and actually one of the best parts of town.

  Very quiet at night. Parking can be tricky but as long as you don’t bother with the one at the bottom of the hill (which isn’t even listed on the council website and trip advisor reviews of it are dreadful) and use Asda carpark or council offices via the just park app there’s no problem. Bit of a steep hill and steps up to the road where cottage is, so just take it slow. But managed to park right outside also. A couple of steps down to the road is marked as no parking so this makes a handy little load/unloading bay. The place was clean and a very well equipped kitchen but a bit tatty here and there, bumps and scrapes but this is because lots of people that rent places don’t take care. The little outside loo is great when there are six of you but the door to it and the whole courtyard need some TLC. But having a table and chairs provided meant for a nice sunny outside breakfast. The stairs inside are very steep and there are a few step’s around the house like up into kitchen from dinning room and lounge but only a few centimetres high and as the floor all one colour throughout I think it needs something to highlight the different levels. I tripped up on both when first arriving. Steps into front door and out to courtyard rather high. I’m mentioning all this because I feel it needs more details about them on website descriptions, “due to being such an old cottage so expect steep stairs and many different levels” It could possibly do with a second set of keys. The safe was also tricky at times to open and could do with a small light sensor so arriving home after dark we wouldn’t have had to use torches on phone. Beds were comfy and linen clean, towels also. Shower and bathroom facilities were good. My only concern I had was in one twin room there was a tv, great to have as if you had a couple of kids you may want to put them in there. But the bedroom furniture was all glass mirrored and although looking very glamorous it could be dangerous. And on the bedside table between the 2 beds the glass was all chipped right along the protruding edge. It didn’t feel too sharp but I think with a little bit of horseplay, as kids do, and someone falling on that there would be quite a nasty injury. I really do hope this gets looked at.

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• Paul - Verified booking

  We have just returned from The Willows, Preston, Dorset.

  The bungalow was beautifully decorated and well equipped and immaculately clean. The bedding and towels were pristine but there were no pillow protectors on the pillows, just pillow slips. We did have a major problem with the steps leading into the front door and the steps leading out to the terrace and garden. These steps were not mentioned in the holiday bungalow description. We are both elderly and disabled and therefore chose this bungalow carefully to consider our mobility. The catch on the back door (to keep it open) is behind the door and difficult to reach with 2 hidden steps at the side of the terrace. Whilst trying to undo the catch to close the door, my wife slipped on the side step and had a fall. Luckily no bones broken but had nasty cuts and scratches on her foot. She takes a blood thinner so we had a problem trying to stem the bleeding. The terrace paving stones are all in line and deceiving when looking out from the back door and they lead down in various heights which is disconcerting. Not only did we have problems with these steps but a toddler could easily fall and have devastating injuries. There is nothing to hold onto to steady yourself either. We strongly advise that there should be a handrail. The front door had a high lip leading out to the first very narrow step and then to a wider step before reaching the path. This narrow step is hazardous and all together difficult to manoeuvre when you have mobility problems like 2 crutches to aid walking. All these hazards should have been mentioned in the description for this holiday home. Sorry to be so critical but we were very happy with the bungalow in general.

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• Victoria - Verified booking

  It has been noted in the visitors book for the last 4 years that the fridge is not fit for purpose.

  The bottom drawer is missing, the top freezer part doesn’t work and there are two small shelves that are shallow and you can’t even fit a pizza box in it. Seeing as the house is supposed to accommodate 5 adults there is no way that it is fit for use. As the visitors book only goes back 4 years and this has been a constant issue it really is about time they invest in an appropriate fridge. Inadequate cooking pots and pans for 5 adults. Both tin openers were broken. The oven when put on set the smoke alarm off so had to try and cook with the back door open so when it’s 2 degrees outside was a challenge. Maybe cleaning the oven would have prevented this. One of the bedrooms had no heating and as we rented the property in the winter this was unbearably cold. No hand towels in any toilet or bathroom which would have been helpful when washing hands. Light bulbs were missing in lamps and some main lights the bulbs had blown. The reason we rented the property was because my mum had been diagnosed with terminal cancer and it was an opportunity for all the family to come together one last time. We had to spend most of the time at the house due to mums illness and needed to cook for her daily which was challenging with what we had available to use. Overall we were disappointed.

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• Lee - Verified booking

  We have just returned from a weeks stay at Ocean Swell and another lovely holiday in Weymouth.

  Our comments on the property itself would be that at the time of booking, the property description detailed 3 cloakroom and WCs, one in the bathroom, one on the ground floor and one assessed externally from the patio. There was in fact no cloakroom and WC on the ground floor, which was one of the reasons we booked this property. We visited the Dream Cottages office twice to point out the inaccuracy in the description and on the second visit this wasn't altogether accepted but after an uneasy conversation we were begrudgingly offered a £50 discount off our next booking. We now see that the description has been updated to remove the reference to a ground floor cloakroom and WC. Please can you advise how we go about receiving the discount, as we have, as a family, already booked a property with you for next year. Other comments; although the property was cleaned to an acceptable standard, the shower tray was overflowing on first use and the reason was that there was a mouse sized hair ball in the plug hole. Once this was removed, not a pleasant job!, the water drained away no problem.The DVD player did not work, but this was quickly replaced with a new one.

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• Christine - Verified booking

  This property is ideal for a big family and has a lovely garden for the children to play in.

  They especially enjoyed feeding the fish once a day. The living room, sun room and kitchen are large and lovely to use. The bathrooms are done to a very high standard. The property is a lovely property to stay but we experienced a few problems. We found the washing machine needs investigation as it leaves marks on clothes that you wash. We could not get the dishwasher to work as it had an error code. We could not find any instructions to identify what this code was, therefore we washed all our pots by hand. The instruction manual needs full instructions for all the appliances. The top floor bedroom was the master bedroom. There was nowhere to dry and style your hair. There are plenty of plugs but could not sit under the eaves banging my head. No mirror at all except in the bathroom. I had to sit in another bedroom with a very little mirror and dressing table. I feel there is room to improve the top floor bedroom with hair styling facilities. The slide needs replacing as it has a crack around the fixings. Overall we had a good time but these few problems were inconvenient.

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