Last Minute Cottages in Worcestershire

Reviews

What our customers say about their holidays

• Leslie - Verified booking

  On arrival the key would not open the door. By chance the young lady cleaner happened to be passing and gave us a replacement key...apparently this happens on a regular basis ! There were several problems with the room as follows :- Only one bedside cabinet and lamp even though there was a space for a second one. No waste bin near to the tea making facility No place to hang towels No hangers for clothes No toilet roll holder The mixer tap in the bathroom is loose on the basin The only hook which is on the back of the bathroom door is falling off The bathroom is extremely compact....sitting on the toilet you are overlapping the washbasin ! No hairdryer and no socket close to a socket for a dryer Why is it called a flat ? A flat usually implies an apartment or at least some space. Instead this is one of the smallest double rooms we have ever stayed in ....an extremely compact and tiny room. We were under the impression that we were staying as guests of the pub ..The Bull inn . We were surprised to see a scrappy note next to the keysafe telling us not to bother the pub staff as the " flats " were operated completely separately....this in our view was miss sold to us . Parking was minimal and very tight . If we had pulled in to the designated no.1 space we would not have been able to exit the car ! All in all we were extremely disappointed with our stay and strongly feel that with the so called "flat" and nor having any connection to the pub was a misrepresentation of the listing on Booking.com and should be revised.

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• Shelly - Verified booking

  Location in relation to work place very good. Communication was good. Room was very clean. Communal stair and corridor also very clean. When window was open, it was very noisy due to being on main road, but there was aircon to counteract that and obviously outside noise is beyond anyone's control. En suite very small - maybe smaller vanity sink would be better as sitting on the loo at an angle is not great! Having to pay either a £250 refundable deposit or Non-refundable £25 after paying for room. It is mentioned in the literature but this is extortionate. They make extra money either way, in getting an extra £25 immediately, or interest on £250 as it states that will be returned within 3-5 working days after you have left! Shame because I would have used this regularly as I travel from North Yorkshire to Worcester for work and I would expect more than what the accommodation offered for what I actually paid.

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• Leslie - Verified booking

  Air conditioning Very poor communication. Throughout All the communication, it was never mentioned about entry would be gained by the keys being in a lockbox. When I arrived at the property to check in as per all the communication I was taken aback to find out I should have been sent an email with the room number and key code for the key box. I had to contact the company who initially claimed I had not paid the security deposit, which I had. I eventually gained accès but this was not an acceptable level Of service particularly as I had left a wedding I was attending to check in. If I had been told that it was a key box entry I would not have had to leave the wedding to check in. Very poor communication and not in my view acceptable and would like a part refund as this meant I had to miss some of the wedding reception. I look forward to hearing back from you regarding this.

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• Vicki - Verified booking

  The bed was comfortable, the staff in the pub attached pleasant and the parking ample I should have used google street view - I knew above a pub and that was NOT noisy - the car on the busy road junction meant that you could not have the window open for air because of the noise outside was a street light level with the room and because there are no blackout blind (or net curtains!) the room was very bright ALL night. Coffee was literally one sachet per guest per day The room very small Dirty hands prints about the toilet were off putting and the bedroom light flickered and we reported it on exit Rooms are so expensive now - I really believe that host need to ensure quality for the price This was not quality it was noisy but functional

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• Joanne - Verified booking

  The room was made out nicely, great facilities and a great location. Extended my stay by 1 night. Room had everything needed and nice clean bedding, bathroom etc, with plenty of toilet rolls and unexpected shower gel/shampoo. Only downside was that the pub was shut on Sunday at 4pm and the mattress was hard and had springs poking up through it. I wanted to put the rubbish I had into an outside bin but I couldn't see any that were available so took rubbish home with me to dispose of. I'd definitely stay again but would address the rubbish disposal options The mattress had springs coming through it, making it uncomfortable and no rubbish disposal readily available

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