Beach Cottages in Dorset

Reviews

What our customers say about their holidays

• Pamela - Verified booking

  Stunning views and location.

  Shower overlooking the sea is great. Has potential to be a showstopper if it was well maintained, such a shame it is not. Cleaning was poor, we rectified this as we saw little point in having the cleaners return if they did a poor job the first time. All other faults were reported, they offered an electrician but we just avoided the problematic light so as not to have more disruption, other faults such as torn curtains, leaking windows and dirty carpets etc were not offered rectification but were to be notified to owner, with photographs of everything provided. 1st floor Bedroom carpet is stained, old and needs replacing. Bay window leaks, hole in the armchair, curtains don’t meet and the backings are torn. Main Toilet seat doesn’t fit. Downstairs shower head fell off, dirty toothbrush holders and foul loo brush, also needed to flush loo throughout the day to keep bad smells at bay. Sofa Cushions in sunroom are heavily stained. Main Kitchen worktop needs attention where wood has blackened and mastic is peeling off, seat pads need cleaning. The landing light is beautiful but it doesn’t always work and makes a fizz noise. It is also connected to the second floor stairs light so you can’t use if people on 2nd floor are asleep which is a bit dangerous on main staircase. Extra care is needed on the large steps down into the bathroom, not suitable for small children. Smallest double and kids beds are very hard mattresses. Sadly it is charging for the excellent views and location but not reflecting the current poor standard of maintenance and fixtures. Would not recommend especially as there are some wonderful properties in the area.

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• Catherine - Verified booking

  Bell Cliff House is beautiful!

  It is full of character and style and is very spacious and comfortable. We have been visiting Lyme Regis for the last 20 years and have stayed in a variety of accommodation, but Bell Cliff House was a unique experience. Stunning views from every room meant we could enjoy the sea and beach no matter what the weather was doing and watch as Lyme came to life from first thing in the morning to the moon over the sea at night. We enjoyed being right amongst the activity of the town too, with everything so conveniently near. The terrace was such a joy - to be able to sit and have a drink outside and enjoy the sea view in comfort was very special. The sunroom was a lovely place to sit too. The main bathroom was great - the shower was luxurious. However, the other two showers were far less appealing. Perhaps it’s a material shower curtains in a relatively small space? Only one niggle - clear instructions regarding the disposal of rubbish would be very helpful. I noticed from reviews that others have had the same problem. I never found the seagull sacks - I didn’t know what I was looking for, or where. Plus no indication of where to leave the rubbish? Just outside the front door (bearing in mind it gets very busy there as there are shops and a cafe right outside the door!) or near the roadside? In the end we took our rubbish out regularly to bins nearby which was ok but clear instructions would have solved this. We had a wonderful holiday in Lyme Regis - so much to enjoy. Bell Cliff House played a huge part in that, it really is a fabulous place to stay!

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• Karen - Verified booking

  The property has a great location, we really enjoyed the sea views, the balcony and easy walking distance to places.

  The wooden spiral staircase & top bedroom were lovely. A few basics which would go a long way to feeling welcome on arrival - Pint of milk in the fridge - Biscuits or cake - A few teabags - 7 dishwasher tablets to provide for daily use - Fresh flowers - Fresh new bed linen - the pillow cases although clean need replacing- heavily yellowed staining - the duvet covers were cream but the sheets were white. The beds felt rather uninviting. A quick check of all appliances whilst cleaning between guests eg The middle floor shower thermostat was broken & could not be used - Sadly this was by far the best shower & we would all have used this one had it been working. The ground floor shower enclosure was tiny and had a curtain across it which is a rather outdated & uncomfortable concept. The shower head could not be fixed to the bracket - I realised this issue when my 2nd daughter arrived Tuesday evening. (This was repaired on Thursday before we left on Saturday) The top floor shower was also a small enclosure with a curtain which results in an unpleasant cold wet fabric. We all used this one shower due to the issues cited above. Batteries for the radio (I bought some & left them for future guests) The dishwasher was registering low Salt & rinse aid but none available to refill No jug in either kitchen. No plastic containers- Tupperware items which are really useful Apologies, I didn’t find the seagull proof rubbish bag until the end of the week.

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• Catherine - Verified booking

  Overall we had an enjoyable stay.

  The location is great, and the property well-cleaned and pleasant. The shower is fantastic. When we required help on the first day the response from the property manager was prompt and polite. Unfortunately, the facilities let the place down. These can broadly be summarised as lack of investment in quality fittings, a sense of what is the minimum level of provision that can reasonably be gotten away with, that give it a budget-break feeling - despite charging mid-range + prices. For example, the cooking equipment (particularly the pans), are old and student-grade cheap; there are only 2 very blunt knives provided for meal preparation; you can feel the bed springs through the mattresses which makes for an uncomfortable night's sleep, there was no bbq to use despite being advertised (we booked via a referral website and there was no mention it was available during particular months only). The supplied instant coffee is very basic, and the logs ran out during the first night. With more attention to detail on these fronts and investment in giving guests a better comfort-level of experience (as opposed to the minimum level provision) it would greatly enhance the enjoyability of the stay.

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• Wendy - Verified booking

  This is a stunning, spacious house in a superb location.

  We had such a brilliant week in Lyme. The views are breathtaking out of every window and we loved having the sea and town right on the doorstep. The decor of the house is simple but stylish and really adds to the character and charm of Bell Cliff house. Few minor niggles which basically came down to lack of instructions provided. Examples are; The bins, what about recycling? Where to find/put the Seagull sack (not clear but guessed on doorstep), the heating/hot water (not clear when it was set for, or if possible to change it, found the thermostat in the lounge and used that), Bosch oven in kitchen, could not get to work despite using manual, did not matter as used Aga (had to set time on clock to get bottom oven to work) Can you use Woodburner? Asked this before holiday but no reply given, was warm and cosy enough without it. House was really clean on arrival and this is impressive as a big property. Some windows could do with a clean but must be tricky to get too. We had to sweep balcony, as covered in pine needles from Christmas tree but then we were so lucky in February to have amazing weather warm enough to sit outside!

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