Holiday Apartments in Castleton

Reviews

What our customers say about their holidays

• Anne - Verified booking

  This is a very palatial apartment on the ground floor and was very comfortable and convenient, especially if you have a slight disability.

  It is very close to the town centre and the Pavilion is just a 2 minutes away out the back gate and across the church yard. We would definitely go there again. There was plenty of good quality glasses, crockery and cutlery for 2 people but there was only basic cooking equipment which is ok if you want to eat out all the time. A few more pots and baking trays for example would be useful. Plenty of hanging space for coats etc but no wardrobe. There was also limited cleaning equipment and no vacuum or long handled broom or mop. A rack in the shower would also help especially if you have difficulty bending down in a smallish cubicle. The towels however were probable the best we have ever had even in a 5 star hotel. But to be fair this is an amazing place and we thoroughly enjoyed our visit. Disappointingly there were a number of problems - but there was a quick response after a call to Sykes Cottages. The shower was extremely dirty and blocked but the “A Team” came out the same day we complained leaving it spotless and complementary wine and cake, and apologised profusely. The dishwasher had a broken door although usable and the freezer was frozen solid and although the cleaners tried to defrost it, left it broken and still rather unusable. I am sure these problems will be resolved by now.

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• Lynne - Verified booking

  Church View is a rather grand looking apartment in an ideal location for exploring Buxton.

  However, for us, a number of things really let it down. The kitchen was poorly equipped with only 2 saucepans, only one of which had a lid. The dishwasher door only partly opened, making it very difficult to load and unload. This had been mentioned by previous guests.There were leftover chips in the oven, and we had to fix the kettle before using it. The plastic liner from inside the lid plus the small screw, which holds it in place were in the bottom of it. There was 1 tea towel which also had to serve as an oven glove as there wasn't one which isn't ideal.The fridge although clean had a strong perfumy smell so we had to clean it again to try and iradicate the smell as it was tainting our food. As there isn't wardrobe we really think some hooks and a few coat hangers would be a good idea.The towels were good quality, but although there were 2 bath towels there was only 1 hand towel between the two of us. There were quite a few cobwebs some of which had obviously been there for some time, especially on the bedroom windows. We received a welcome pack of wine, milk, cakes, plus a few teabags and sachets of coffee, which was a nice touch.

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• Julie - Verified booking

  We stayed at the property for 5 nights 29 Sept - 4 Oct.

  The property is well located and only an 8 minute walk down to the Opera House and town. It is nicely furnished and comfortable. The dishwasher door only opened half way which made use difficult. This was reported on 30th September and we were told the owner was waiting for a gap between bookings to get it repaired or replaced. I'd suggest more lamps in the living room as its not cosy to sit under main ceiling light. I accidentally left clothing behind and reported this on 5th October, the day after we left. I contacted Sykes again on the 10th and was told the owner was waiting for an answer from the cleaning company. I contacted Sykes again on 23rd Oct and the next day was told the cleaners had not found anything. I am certain clothing was left in the bedside drawer. I'm disappointed that I had to chase this query over 2.5 weeks and to have received this answer.

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• Lynda - Verified booking

  We couldn't have chosen a better property to stay in during our 4 nights in Buxton.

  For location as well as the property itself. A beautiful Georgian building in a peaceful residential area. The apartment is beautiful throughout. The attention to detail is 100% with regard to the sympathetic decor including colour schemes, the finish of the decoration and the finishing touches; paintings, wallpapers, chandeliers. Totally lovely. The bed was so comfortable. The kitchen had everything required (and more). Plenty of information provided about the property (down to the location of sockets!) and an abundance of local attraction information. We thoroughly enjoyed our stay and highly recommend this property. Little tip: Take a left out of the front door through the rear garden to the gate, which leads onto a short pathway which then takes you to the entrance of the Pavilion Gardens.

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• Felicity - Verified booking

  Church View is a lovely property and perfectly equipped for visiting Buxton; it's an easy walk into the centre, and a short drive onto the peaks for walks.

  The cottage is comfortable and tastefully decorated, in-keeping with the period of the building. It is also well-equipped; some reviewers before us had commented on the faulty dishwasher, but we were thrilled to find it worked perfectly. We went over New Year, and the only slight disappointment was that the apartment wasn't decorated for Christmas, which would have made it even lovelier. Only slight niggle was that we moved some of the living room furniture around so the sofa was nearer the TV, and found on moving the sofa and rug that it evidently hadn't been hoovered under for quite a while, because there was quite a lot of debris under there... we'd have happily cleaned, but there was no access to a hoover or other cleaning products. Would recommend though - lovely area and accommodation.

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