Christmas Lodges & Log Cabins In Wales

Reviews

What our customers say about their holidays

• Gayle - Verified booking

  Just got back from a stay at Barn Owl Lodge and it was amazing.

  Very, very clean, comfy and well laid out. Comfortable beds and lots of space and enough storage and we take alot of things! A few niggles with WIFI connection mainly to the tv. It worked alot of the time with the laptop which was most important to us and especially our 16year old son..lol.. we could not get a signal on the tv long enough to be able to use Netflix etc. To be honest it wasn't something we needed so was not really a problem. The team tried their best to sort it and were very helpful and very apologetic. It was not their fault at all. They told us that the internet had just been improved there and it was obviously just a blip :) just one of those things which will be sorted. Obviously too the weather can play havoc with these things too.. We left before it could be looked at but to be honest we spent most of our days out before getting back in the evening and going in the hot tub. We were so shattered and so were our 2 dogs. The hot tub was a welcome treat and we used it alot. The garden around the lodge and the patio area was absolutely lovely and quite private and ideal for relaxing for us and our dogs. Beautifully planted with lovely shrubs and well kept grass and driveway..Very sunny and south facing, beautiful. There was no parasol but the team again were amazing and although could not get us a parasol at short notice they gave us a large gazebo for the second patio table which made the world of difference to us. I have to say that I feel that nothing was too much trouble for them and customer service was superb!! The maintenance man was constantly working and tidying up around the site, seemed like everyday and he was very polite. Very laid back site. Good for dogs, lots of little walks and paths on site with dog bins and water for them. We liked the wooded area on site too. We walked around it quite a few times and a lovely bonus for the dogs to sniff (and roll in things.. lol) and somewhere shady but it could do with a bit of fixing especially the two little bridges, usable but quite wobbly and clearing of a few of the paths. Am sure this is a work in progress and it did not deter us from using it at all. Bottom field was a lovely place to walk and sit.. I would recommend the lodges on Oakfield to anyone visiting Rhayadar and we would definately love to stay there again if we are in the area. It is a perfect home from home to return to after being out enjoying the area or for just for spending time.. Thank you for a fantastic holiday

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• Maressa - Verified booking

  The lodge is in an amazing peaceful location, the views are to die for and has lots of different wonderful locations near by to keep you entertained.

  The lodge on arrival was clean but could do with a freshen up, some of the drawer doors fall off when you go to open them, the hand towel and toilet roll holder were wobbly, and the beds are the noisiest uncomfortable beds I’ve ever had the displeasure to sleep on we almost went home a night early (we only booked for 4 nights!) because we just didn’t want another horrendous nights sleep which is a shame because it really pulls the place down, everything creaked from the floorboards to the bed frames! There is a welcome pack on arrival which gives you all the instructions and it comes with pamphlets, take away menus and a book on what’s around in the area which was nice. The hot tub was cold on arrival which following the instructions left, it still wouldn’t get warm, because we’d not seen any members of staff checking in we were only given a telephone number to ring if any problems not wanting to call someone we’d not met, we ended up Googling how to get it to warm up to find out it was in rest mode! The hot tub had a floating chemical distributer in it however the lid wouldn’t screw on properly so kept falling off so all the tablets were getting exposed to the water. In the advert it says that there is a good connection but can be intermittent at times however it was the connection that was intermittent. It would be handy to have a mop to be able to clean up foot prints from the shower to the hot tub and vice versa. It would be nice to have facilities included such as a hair dryer given the nature of the lodge and complementary tea, coffee sachets so that if travelling from a long distance you can have a nice warm drink before getting any shopping/it being delivered. More toilet roll would have been nice as we had to go out and get more as we were only left what was on the holder and an extra roll which for four nights wasn’t enough. Luckily we booked this as a last minute deal so was on for cheaper than what it should have been, I wouldn’t pay full price to go back and unless the beds were changed we wouldn’t.

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• Miriam - Verified booking

  Shepherds View is in an amazing location with outstanding views.

  The hut was as described and done to a very high standard. It had really great facilities and everything we needed for a short stay, close to the local town of Rhayader and other beautiful locations such as The Elan Valley and the Red Kite Feeding Station which was incredible. Unfortunately, there was one major issue which was the number of flies all over the outside and inside of the hut. On arrival we opened the door and were greeted by a LOT of flies and sticky fly traps were provided which made us realise it was clearly a problem. A lot of our time when at the hut was spent trying to get rid of flies which was really unpleasant and they could easily land on cups, plates etc. We couldn't leave the windows or door open during the day as they would quickly fly in which meant that the hut was very hot and stuffy. We were lucky to have good enough weather that we could sit outside and we think its likely that the flies were attracted to the heat from the hut as in the sun. There was an issue with our hot tub on the first day but had a quick response from Gemma to let us know that an engineer would be round the next day. We felt that a message or note could have been left for us so that we knew on arrival as we were quite disappointed. There was hot water in the hot tub but it was too hot to sit in for any length of time and actually enjoy. The problem was fixed the following day and the maintenance guy was really helpful despite not speaking any English. We really loved the hot tub once it was working properly. The hut was perfectly placed to view a gorgeous sunset over the hills and it was very peaceful and quiet. Overall we really enjoyed our stay in Wales and would love to visit the area again.

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• Catherine - Verified booking

  We had a fantastic stay over New Year's Eve.

  The view from the hut is incredible and we loved spending each morning sat in the hot tub watching the red kites soar in the sky. It's a real treat to be in the middle of the countryside but have the modern luxury of Shepherd's view. It is so comfortable inside and has absolutely everything you need. Everybody involved and associated with the pods was fantastic and very helpful. When we accidentally blew a fuse in the hut (completely our fault!!), Gemma was so kind and professional on the phone and someone was over to resolve the issue in less than 5 minutes. We even met the owners Mother in Law when we accidentally drove on to her farm trying to find the place (a little on that below). She was so kind and hopped straight into her car and led us to where we needed to be. Only advice to those visiting would be to ignore the directions (which I presume are automatically generated by Sykes). Given that we were headed to a reasonably remote location, we thought it was better to use the directions than follow google maps, but the directions are useless and are just very vague directions to the postcode (which takes you to a farm slightly down the road). If you type in "Gellilas" to google maps, it will take you exactly to where you need to be. Overall, a brilliant break away and we will definitely be coming back!! It was cloudy whilst we were there but I bet the stars on a clear night are worth the return visit!

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• Paul - Verified booking

  I had a fabulous time at Moel Famau and did not want to leave.

  The location and the accommodation are beautiful. We were greeted with a friendly arrival by the hosts who had pre-warmed the hot tub for us. The external areas of the lodge are delightful and everything is well maintained, clean and tidy. Internally, the lodge is spectacular. The host had kindly provided bread, milk, crisps, butter and welsh cakes. We had also chosen some extras as we were celebrating a special occasion. There were rose petals on the bed, flowers and champagne for our enjoyment. The lodge is very well equipped. The bed was very comfy and the quilt and pillows were so soft and comfortable. The skylight above the bed is a really nice feature. The bathroom is an ample size and the sauna is great. I enjoyed connecting my music via bluetooth to enjoy in the sauna and the coloured lights are great. The toiletries were very nice and the provision of facecloths was a nice touch. There are multiple seating areas either outside the lodge (to the front and to the rear) or over in the communal lounging area. You can also sit inside the lodge at the dining room table. The TV had thousands of channels to choose from. These really are luxury lodges. I can't wait to return and would definitely stay for longer than two nights next time.

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