Christmas Villas In The Isle Of Wight

Reviews

What our customers say about their holidays

• Nicholas - Verified booking

  Alarm bells should have been ringing due to the lack of reviews about this property.

  It just wasn't very clean. The lamp shades were dusty. There were food stains on the crockery. There was a privacy issue as we could look directly into the upstairs windows of the houses opposite and they into ours. Downstairs, passers-by could look in as they walked along the pavement, hence the profusion of net curtains, which made the property decidedly claustrophobic. The ceilings are so high that all cosiness was lost upstairs. The colour scheme of blues and wood grain makes the house seem cold. From the kitchen area you have to cross the entrance hall to reach the dining room, which was a rather narrow, dark room. The games hamper was a bit of a mess with pieces of games spilling out of the boxes. It needed a good sort out. The pub nearby was noisy and we heard late night drunken swearing and arguments. I knew when booking that the property had no outside space, but the close proximity to the neighbours windows and their outside space was uncomfortable; the house was an island. Every morning we didn't enjoy the revving of the neighbour's motorbike. We could never park in the street near the property. We had to park in a public car park in the next street. The owner did give us a free pass for this but nevertheless it was an inconvenient walk. The area of Sandown was really run down. The abandoned and derelict hotels on the nearby seafront were so depressing and the pier was horrible. I have to say it was the worst town and cottage I've ever stayed at. It just doesn't work as a holiday cottage, in my opinion.

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• Heather - Verified booking

  Overall we had a lovely stay here.

  The cottage was clean, beds comfy and all the extras you would need like hand wash, toilet paper, dish cloth, washing up liquid etc. There were also fans provided for each bedroom which was a bonus in the heat. We stayed as a family of four with a 9 year old and 2 year old and one of the main reasons we booked Munday Cottage was because it was advertised that there was a play area located on the site which the cottage was on- West Bay holiday park. However on exploring the site on arrival we were met with a building site in place of the playground and an additional parking area where the tennis courts were advertised through the photos on Sykes website. When I contacted the owner they said that they had told Sykes to remove this inaccurate information but even while we were there these two features were still being advertised on their page. It really was disappointing and my son was disappointed too. The site itself too didn't have many people staying on it. I would say if you are a family with young children this probably isn't the place for you but as a couple or family with older children then it's a lovely quiet corner of the west of the island from which to explore.

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• Sally - Verified booking

  We arrived to find we had no hot water or heating.

  When I rang the owner she nonchalantly told me the boiler wasn't working, a plumber had been out the day before (Sunday) and a part was ordered, to arrive Tues/Wed. By Thurs AM, after little communication, I rang Sykes who gave the owner until 3pm to resolve the situation. The boiler was fixed shortly before 3. That, along with unhealthy looking pans, kettle, (photos sent to Sykes) shower cubicle in need of a good scrub/regrout and an uncomfortable old sofa, certainly put a dampener on our week. Then I came home to see the previous occupant had also had problems with the heating throughout his stay, with no hot water the last couple of days. Booking.com has a review from July, detailing similar problems. A one time offer of £109 compensation was offered by the owner which doesn't cover the 3 nights with no boiler. I have not yet received a response from Sykes as to how she came to this amount. There are other properties at this site which I am told are in excellent condition, and only a 20 minute walk from the quaint seaside village of Yarmouth which is worth a visit.

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• Simon - Verified booking

  The cottage was attractively furnished, and well equipped.

  The site was quiet, though it was out of school holidays. The hot water and heating worked, though the heating thermostat didn't seem to (heating was on or off). Overall we had a lovely week. One of our party is a wheelchair user. We have the following comments on this accessible cottage: good points are a disabled parking space outside and step-free access to the door, level access to the shower and a grab bar. Maybe a drop-down shower seat would help. We brought our own shower stool. The toilets would benefit from either drop-down or fixed rails to aid standing. The shoe cupboard in the corridor takes a lot of room, making getting in or out of the main bedroom very difficult in a manual wheelchair; similarly with the twin room and the table and chairs. Access would be fine with a walking frame. Maybe the cottage description could say there is limited room for a wheelchair. We left a charger behind, and were shocked to see there's a £30 charge to post items, so will buy a new one.

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• Carle - Verified booking

  Lancaster house, in itself, is steeped in history.

  The wonderful owners have done a magnificent job in bringing this property back to a residential home. Beautiful high ceilings and large rooms are amazing. So much storage space that you won’t bring enough clothing to fit in the bedrooms. Books and games on tap. An historians ideal escape. Anything that you feel that could make your stay more comfortable just contact Steve and he will do anything to make your stay even better. This is an ideal base to explore the whole island. Sandown is a touch run down and in need of an injection of money from the council. The locals are great and love speaking to the visitors. I’d highly recommend visiting Lancaster house. Thanks Steve for letting us stay.

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