Big House Wedding Venues

Reviews

What our customers say about their holidays

• E - Verified booking

  I booked this staycation as a treat for my Daughter and my grandson.

  On arrival to the property it became clear there were no laundry facilities on site to wash clothing during their stay and I was told by the owners a launderette would have to be used which was a 15 minute walk from the property and with it being a self catering property with no onsite laundry facilities this was strange. Also having to make regular trips to launder wet water gear and towels used for the beach regularly was not ideal and caused more expense as well as taking time throughout the stay which is far from ideal. There is also no way of drying wetsuits after use in the sea as no outside hanging space. Also an iron was provided in the property but no ironing board to use with it? Also with regular trips to the beach throughout the stay and no vacuum in the property to clear up sand debris off footwear was a nuisance with just the use of a dust pan and brush. You would have to ensure you have plenty of extra beach towels and clothing to last during your stay if you wish to not use a local launderette during your stay. Also no dishwasher so the facilities provided are pretty basic which does not reflect well in the rental cost per week. Fabulous location and great heating but the other factors I’ve mentioned were a huge let down and I feel it should be made known in the property details about the lack of laundry facilities onsite and cleaning facilities to keep the property tidy during a stay here. Otherwise it’s in a great location.

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• Ray - Verified booking

  Very convenient for Central Richmond and all it has to offer and also access by foot to good riverside walks.

  It is a lovely property and as the instruction book advises the house warms up well and seems to retain heat. ( Thick walls helps with this ) The exception is that the kitchen radiator cannot be turned on. It's okay if cooking with the cooker or you have to leave the sitting room door open. However, that then cools down the sitting room. Thankfully, the weather turned very cold only the day we departed. We found the furniture and beds comfortable. (Even the one settee that was well used and dipped. That became my spot) More wine glasses would be advisable, only three when we arrived and one broke in the dishwasher. We bought two more. Some microwave dishes, potato peeler would be good otherwise utensils were well catered for. There was dish washing tabs available but no washing machine tabs. I know it is self catering but often there are some available at cottages we rent. The welcome pack on arrival was good thank you. We were mixed family and friends staying so not having locks or a bolt in the toilet/shower rooms is not good. We had to make signs for the doors and tell folk that if the doors were closed it was in use. Re parking, we off loaded the cars at the gate with warning lights on. We paid £15 to park the car for a week in Nunns Close Car Park. Very close to the property. (£15.20 if you use Ring Go App ) A good week was had.

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• Melissa - Verified booking

  Just stayed here for a week.

  There was a few problems on arrival: 1: there was cobwebs and spiders in the bedroom, bathroom and living kitchen area 2: ants on the floor in the kitchen area 3: the patio area was very over grown (nothing like the pictures shown) 4: there is a cat which is not mentioned in the description. (Our dog doesn't like cats) When we knocked on the door and mentioned these problems to the owner we were told the patio area is a wildlife one and the weeds are too much to maintain, there shouldn't be cobwebs as she had just spent three hours cleaning the property, the birds like eating the ants and she couldn't do much about the cat other than say he doesn't go in the patio area so wouldn't be a problem. ( The cat does go in the patio area as we found out one morning when we took out dog in luckily on a lead) The owner could tell we wasn't happy and went and got the hoover to suck the cobwebs up, put any powder down outside and starting trimming the over grown patio area. The owner also said over the weekend her husband would mow to make a path for us, it never got done. We couldn't sit outside or let our dog off the lead due to it being so over grown or our dog chasing the cat. One thing about the description that is right is it's in a good location, easy access to crantock beach and fistral beach.

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• Georgina - Verified booking

  Great location, within waking distance to the beach.

  The place was really clean. I’d alerted the owners to there being no oven gloves and fish slice and the next day both were provided for us. Both us and our dog were made to feel very welcome. And the enclosed garden space just for us to use was brilliant for our dog The owners also offered their garage to store our sports equipment. The place has a generous parking space off road with loads of room for our van. The wifi was intermittent, so I wouldn’t recommend if you needed to work from the accommodation. It would be great if there was a vacuum cleaner availble as we took our dog to the beach a lot and the place got quite sandy. The only warning to other guests is the bathroom door. There are gaps in the slats of the doors which doesn’t give much privacy. It wasn’t a problem for us, but I wouldn’t have liked it if I was in a new relationship!

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• Mr Bailey - Verified booking

  Yes - previous guests comments would be enlightening. Why is it not possible to comment directly on your web site? My comments in summary The accommodation is lovely, the outside space is not dog secure, because it is shared with the owner that lives in the adjoining property. The external lighting for the car park area was non functioning . It's November, dark and raining, and the steps are 3 and a half - so the last step is irregular - just right for tripping up in the dark. The dishwasher not working seems to be a recurring problem. The little notes telling you what to do are rather "school teacher" Finally, the note to strip the bed on your exit - for safety reasons, I guess covid? is now just wrong. we have stayed in many venues and never been asked to strip the beds.

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