Dalbeattie Holiday Cottages

Reviews

What our customers say about their holidays

• Confirmed Guest - Verified booking

  the whole cottage needs a thorough clean and furnishings very old and worn .When we arrived Mr Sinclair was just coming out of the cottage saying the TV wasn't working and he would be back. He did return a few minutes later and sat in the room trying to fix the TV. What a start to our holiday trying to unpack with a stranger sat there. The bathroom door wouldn't open properly, old rusty bin, light over mirror not working, heater in bathroom full of dust, old rusty tin of air fresher, shower screen on bath had black mould along the bottom. The kitchen had dirty cutlery trays and all utensils in them were very old. cupboard handle broken, dead beetle between the melamine plates, spider and web in a cup. No icebox in fridge so Mr Sinclair said to use the freezer where the dogs were kept in a separate outhouse which was disgracefully dirty. We were told not to shut the curtain in the hallway as the rail was broken. This meant when we left the bedroom to use the bathroom, we were on view up the lane. The single beds were very hard with child size quilts. furniture old, random old xmas decorations etc in draws which needed cleaning out. The carpets and flooring all needs changing as it is so old. there were dozens of flies every day due to the cottage facing the horse stables. We bought fly killer and were constantly spraying them. My partner honestly thought I was going to say " take me home" but because he had booked it for my Birthday I tried to make the best of it. We left 2 leg rest from our reclining sunchairs in the cottage shed by mistake, and after a call to them the day after our return, the daughter said she would get Mrs Sinclair to ring me. I have a friend in Ayr and though I could collect them when visiting my friend later in the year but I haven't had a call back and that was a week ago. I would have contacted you before now regarding how upsetting and disappointing our holiday accommodation was but I am just recovering from Covid and haven't been up to writing. On a positive note, we loved the areas of Rockcliffe and Kippford and would like to see other areas of Scotland. Baring in mind our bad experience at Tumbling Banks would the company give us some form of compensation for not only how upset we were but also for such poor accommodation as we would use Discover Scotland again but would suggest you think twice about using this accommodation to future clients in its present state. Kind regards, Susan Harwood

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• Confirmed Guest - Verified booking

  We all had a great holiday in a lovely clean, bright + roomy bungalow in a very peaceful setting. Very well appointed. Being such a bright house, would perhaps recommend an eye mask, (if very early morning light bothers you) as the window blinds in the bedrooms aren't enough to fully darken the room on sunny mornings. Having had lovely weather, the spacious decking at the front made for a very comfortable + relaxing space, with beautiful views. We took advantage of the inclusive golfing offer at the nearby Colvend Golf Club. A very well maintained course, with pleasant challenges + amazing views. As mentioned in previous reviews, the entrance gate is a little narrow. We had a Hyundai Tuscon + had about 2-3 inches clear either side. Rockcliffe is a lovely little village, with scenic walks, including one to the nearby village of Kippford, where there are a couple of eateries and coffee shop. Would definitely recommend Firpoint as a holiday rental, we will certainly be back.

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• Peter Battye - Verified booking

  Very comfortable cottage. Only 3 of us so it seemed very, very spacious but it would be roomy even if there were 5 or 6 of you. Conservatory and large dining kitchen contributed to the feeling of space. Excellent shower. Washing machine and a washing hanger in back garden. Also an indoor collapsible hanger. Comfortable beds. Super quiet location on the farm but only a 3 minute drive to Dalbeattie. Lots of nice walking nearby. Kippford is a nice small coastal village. Dalbeattie is a nice town. Good cafe. Nice meal in the pub. The small but ''packed with stuff'' Dalbeattie museum is very interesting. Spent about 2 hours in it. What a nice area overall. Unspoilt, ''undiscovered''. Castle Douglas is a nice town and New Abbey a nice village with a very good cafe. Sadly Dalbeattie FC were not playing at home during our stay. I would have gone. Did go to Queen of the South vs. Alloa Athletic on the day of our arrival. A ''seven goal thriller''.

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• Sue Finn - Verified booking

  Cleanliness was superficial in places and things like the oven needed a good clean to be useable. Water pressure for showers could be better. There were no instructions with the central hearing and hot water system which was not working when we arrived and required a phone call from a plumber to rectify the following day although the owner did attend to this very quickly. The mattress in the small double bedroom was most uncomfortable as were the settees. There is an annoying buzz in the hall and twin bedroom seemingly in the roof space. Otherwise the property was well equipped and in a lovely setting with all utensils etc. that we needed. We would have liked more information in the online write up about the TV arrangements and would probably not have booked the property if we had known that all it provided was freeview (ie no DVD player or other TV options).

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• Confirmed Guest - Verified booking

  It is a lovely cottage, quaint and dinky however the level of cleanliness was poor. The freezer compartment had frozen food residue which we managed to clean off eventually and the shower are had quite a lot of discolouration and some mold which we were able to clean with the mold remover spray. The cups and glasses were a bit dirty in places and the grill pan hadn’t been cleaned under the cover. The cleaning stuff had been kind of abandoned in the conservatory along with other pet items. The mattress protectors had stains on them. This all made you feel everything wasn’t very clean although that’s probably not fair. The views are great and the cottage could be fantastic with a little more care and less of a feeling of living in someone’s home rather than a holiday rental.

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