Kippford Holiday Cottages

Reviews

What our customers say about their holidays

• Confirmed Guest - Verified booking

  the whole cottage needs a thorough clean and furnishings very old and worn .When we arrived Mr Sinclair was just coming out of the cottage saying the TV wasn't working and he would be back. He did return a few minutes later and sat in the room trying to fix the TV. What a start to our holiday trying to unpack with a stranger sat there. The bathroom door wouldn't open properly, old rusty bin, light over mirror not working, heater in bathroom full of dust, old rusty tin of air fresher, shower screen on bath had black mould along the bottom. The kitchen had dirty cutlery trays and all utensils in them were very old. cupboard handle broken, dead beetle between the melamine plates, spider and web in a cup. No icebox in fridge so Mr Sinclair said to use the freezer where the dogs were kept in a separate outhouse which was disgracefully dirty. We were told not to shut the curtain in the hallway as the rail was broken. This meant when we left the bedroom to use the bathroom, we were on view up the lane. The single beds were very hard with child size quilts. furniture old, random old xmas decorations etc in draws which needed cleaning out. The carpets and flooring all needs changing as it is so old. there were dozens of flies every day due to the cottage facing the horse stables. We bought fly killer and were constantly spraying them. My partner honestly thought I was going to say " take me home" but because he had booked it for my Birthday I tried to make the best of it. We left 2 leg rest from our reclining sunchairs in the cottage shed by mistake, and after a call to them the day after our return, the daughter said she would get Mrs Sinclair to ring me. I have a friend in Ayr and though I could collect them when visiting my friend later in the year but I haven't had a call back and that was a week ago. I would have contacted you before now regarding how upsetting and disappointing our holiday accommodation was but I am just recovering from Covid and haven't been up to writing. On a positive note, we loved the areas of Rockcliffe and Kippford and would like to see other areas of Scotland. Baring in mind our bad experience at Tumbling Banks would the company give us some form of compensation for not only how upset we were but also for such poor accommodation as we would use Discover Scotland again but would suggest you think twice about using this accommodation to future clients in its present state. Kind regards, Susan Harwood

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• Jesse - Verified booking

  Charming little period cottage owned and recently renovated by NTS (free entry to beautiful Threave Gardens).

  Great location for Rockcliffe, nicely set back from the popular beach, with its own private parking next to the cottage. Two small bedrooms upstairs are bright and cosy. Mattresses and pillows could use covers as another reviewer pointed out six months ago. Small bathroom downstairs (steep staircase) with good shower, separate bathtub, toilet, heated towel rail and one tiny sink. Sitting room downstairs is a bit pokey. Well-equipped kitchen has more light and brand new good quality appliances. Oil-fired central heating throughout on a timer. There's an open lawn in front with partial views of coast and a small front patio with a wooden picnic table, four wooden chairs and a large parasol for those Scottish al fresco meals. There's nothing in the way of shops or tearooms in Rockcliffe, just a Mr Whippy van during the day, but there's a Londis convenience shop in nearby Colvend. A delightful 30-minute walk through NTS woods takes you to the little seaside resort of Kippford with a tearoom, pub and yachting club. A beautiful path going the other direction hugs the coast and takes you to a stunning viewpoint in half a mile and continues for another four miles to the sandy beaches of Sandyhills (a bus connects the two villages).

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• Confirmed Guest - Verified booking

  We all had a great holiday in a lovely clean, bright + roomy bungalow in a very peaceful setting. Very well appointed. Being such a bright house, would perhaps recommend an eye mask, (if very early morning light bothers you) as the window blinds in the bedrooms aren't enough to fully darken the room on sunny mornings. Having had lovely weather, the spacious decking at the front made for a very comfortable + relaxing space, with beautiful views. We took advantage of the inclusive golfing offer at the nearby Colvend Golf Club. A very well maintained course, with pleasant challenges + amazing views. As mentioned in previous reviews, the entrance gate is a little narrow. We had a Hyundai Tuscon + had about 2-3 inches clear either side. Rockcliffe is a lovely little village, with scenic walks, including one to the nearby village of Kippford, where there are a couple of eateries and coffee shop. Would definitely recommend Firpoint as a holiday rental, we will certainly be back.

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• Antony - Verified booking

  The cottage, it's location and grounds are lovely and some of the facilities (kitchen/diner and bathroom; except for ridiculously small sink) are good, but it is badly let down by the contents - or rather the lack of them.

  No spare bedding or blankets (or cot); nothing between the sheet and the very cheap mattress through which you could feel the springs and is unhygienic; no hair-dryer; no ordnance survey/walking maps; no suitable drying area or muddy shoe/boot racks. Kitchen poorly supplied: we have never stayed in any self-catering accommodation that did not supply even a few basics - salt, pepper, cooking/olive oil, no hand-wash in the cottage and no welcome supplies. A dishwasher but no salt or rinse aid, even in the machine. The grounds should have been mown and cleared on change-over day between 10am and 5pm, not spoiling our peace on a lovely sunny Tuesday afternoon (and making my hayfever flare up!). Despite all this we enjoyed our week in Rockcliffe with its wonderful walking, but would recommend that anyone visiting should take as many provisions as they can fit in their car - assuming that you are not travelling from abroad!

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• Sue Finn - Verified booking

  Cleanliness was superficial in places and things like the oven needed a good clean to be useable. Water pressure for showers could be better. There were no instructions with the central hearing and hot water system which was not working when we arrived and required a phone call from a plumber to rectify the following day although the owner did attend to this very quickly. The mattress in the small double bedroom was most uncomfortable as were the settees. There is an annoying buzz in the hall and twin bedroom seemingly in the roof space. Otherwise the property was well equipped and in a lovely setting with all utensils etc. that we needed. We would have liked more information in the online write up about the TV arrangements and would probably not have booked the property if we had known that all it provided was freeview (ie no DVD player or other TV options).

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