Dumfries Holiday Cottages

Reviews

What our customers say about their holidays

• Rhona McMichael - Verified booking

  Despite being very freshly painted outside, inside is a different matter. The cottage is damp, wallpaper coming off wall and ceiling in double bedroom, carpets threadbare, the 3-seater settee broken, the place was dirty and I had to start cleaning the kitchen before I could use it. The windows don’t look to have been cleaned for months inside or out & the amount of flies going about gives the game away. I left the cottage 2 days after I arrived with bites all up the back of my legs, the last straw. I advised Discover Scotland I was going to get stronger antihistamines and wouldn’t be returning but wanted to complain about the state of the place and was asked to send a detailed email & photos of my bitten legs to which I did weeks ago and they have been giving me one excuse after another since, the site managed was off last week & they needed to talk to them before they could progress my complaint, well we are now Wednesday the following week and again I’ve heard from no-one. I wouldn’t recommend shelduck cottage OR Discover Scotland, they were happy to take my money but have done nothing to help get me any of it back, £575 wasted on a filthy place that they say they check regularly? That furniture hasn’t been cleaned in years & there’s no padding left in the table seat cushions & they haven’t been painted in years either, absolutely disgusting, I left without taking photos of the property as by the time I’d been bitten I’d had enough & just wanted to get more antihistamines & go home. Entry was 4pm Sat and I left just after 9 on the Monday not having one walk as the Sunday rained heavily, the cottage was the only place I could have got the bites and Discover Scotland have avoided me since, terrible customer service, and now I also note all the recent reviews don’t have names, just ‘trusted customer’. I wouldn’t recommend them to anyone

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• Confirmed Guest - Verified booking

  Visited 21st - 28th September 2024. We loved our stay in Shelduck Cottage, having previously stayed in the cottage next door we knew what to expect but it was lovely to see the refurbishments to the property ie new bathroom and decoration throughout. The weather was kind so we could enjoy lots of time outdoors and great walks along the beach from both the reserve and local areas. Dumfries, Castle Douglas, Gatehouse of Fleet all within an easy drive. We visited Threave Castle and Gardens, the Camera Obscura and Dumfries Museum, visited the Ruthwell Cross an 8th centruy Anglo-Saxon cross, sat in the sunshine at Carsethorn and ate our picnic, bought beautiful fresh fish from Fleet Fish the mobile fish van. The kitchen was very well equipped a problem with the light was quickly sorted. We were warm, there was space for boots and coats. All in all a very comfortable stay.

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• Linda - Verified booking

  We had such a wonderful time.

  The location of our cottage was perfect. It provided a combination of peace and tranquillity alongside easy access to beautiful scenery. The locals we met, whilst dog walking, were friendly and engaging. The cottage itself was well equipped and had everything you could need, with a sunny garden. The bathroom offered a choice of a walk-in shower and a bath which was ideal, and the water pressure was great. The 2 bedrooms were both spacious and well equipped with coat hangers and a hairdryer. There was a roller blind as well as curtains in the bedrooms which gave us the option of darkening the rooms for a good nights sleep. The main bedroom could have easily accommodated a king size or even a super king sized bed, which would have been an added bonus, as we found the double bed was small and too firm (just our personal preference). All in all a great place to stay.

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• Deborah - Verified booking

  The cottage was beautifully appointed for our stay, we arrived just on 4pm, I did have a slight problem with the key safe, but that was because of my nails.

  . on entering there was a slight musty odour, however this did not go into the rest of the property, the garden was a lovely feature and the dogs sniffed every inch of it... there was everything we needed for our stay, the bed was very comfortable, and lovely large room, with more than enough cupboard space, the lounge was spacious and furniture altho little dated and worn was comfortable and served its purpose, kitchen was well equipped, however only used it for breakfast, the heating system worked well, and believe me its was needed as very wet and windy and temperature dropped in late afternoon, there is a lovely pub The Farmers Inn approximately 1 mile away, in the summer I imagine it would be a lovely walk, however we took car as raining. All in all we had as lovely 3 night stay, and the dogs enjoyed themselves

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• Confirmed Guest - Verified booking

  Absolutely loved the cottage. If you want to stay on a nature reserve, then this is the cottage for you! Marsh harrier and yellowhammers viewed from the breakfast table! The reserve is great - a circular walk of a couple of miles probably, a couple of hides, stunning sunsets from the beach and lovely birds, even in summer. The cottage itself has everything you need and the bathroom has been recently updated. Our only warning is the fact that the access road to the RSPB reserve floods. We were made aware of this only with the key information after paying and didn't think it would affect us but it did and we were cut off for 24 hours. The wardens on site were great and we didn't mind one day but it was August so it would be worth checking if you were staying in winter. Definitely keep yourselves stocked up with food!

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