Dumfries Holiday Cottages

Reviews

What our customers say about their holidays

• Elaine - Verified booking

  My family used to have caravans in Southerness for 20+ years in the Lighthouse Leisure site so spent my childhood there every weekend and holidays, lots of happy memories, but when my dad became terminal gave van up so hadn't been back for 20 years.

  I was shocked at how close the vans are in all the sites now, far too close. After being housebound for 3 years after breaking my back and covid lockdown living alone I really needed to get back out into the world but my confidence took a humdinger of a battering so I thought go back to Southerness but I wanted a peace and quiet too so not in a caravan in a busy noisy site so thought a private cottage and came across Sykes where I chose Wigwam because I knew the family had good taste because they've got 2 of the same pictures I have lol The Sykes internet booking experience I admit I had trouble with trying to pay for it because the part that sends you to your bank site to acknowledge you're paying they send you a code to type in then continue on to finalise but instead kept taking me back to start of booking process and after 6 times I gave up but unfortunately staff aren't allowed to take over the phone payments so had to wait until I was on another device for it to go through. The Wigwam itself is an amazing place with beautiful decor throughout every bit reminding you that you are on holiday by the sea. The views overlooking the beach from the 'a little sand between your toes takes away your woes' bedroom (sure as heck does btw) and the single bedroom and the whole of the living room windows look out onto the beach and the 2nd double bedroom even although overlooking the back of the site complex it was still quiet. Wigwam has all mod cons kitchen, dining area and living area, bedrooms and bathroom which admittedly I was a bit worried about with my mobility issues walk with crutches, have a wetroom and seat at home, but I still managed in and out of bath holding on to sink and towel rails. Overall an exceptional home, holiday which brought back plenty of happy memories and aye a wee bit teary bits too from start on the bus going turning into the Southerness road knowing all the times we went down 'the tickly hill' (kind of big dipper tickly tummy feeling like you get on the big dipper when dad put foot down on that bit for 20 years lol) but first time dad not there. I'll definitely be back.

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• Roger - Verified booking

  The 4 of us have stayed in 2/3 cottages almost every year for the last 10 years and never complained about a cottage before but this one was disgusting.

  We arrived late in the afternoon with shopping we collected on the way so we could relax for the evening only to find there was nothing to wash pots up with only a teatowel no kitchen towels and only 1 toliet roll in each of the bathrooms to last for a week? I turned down the duvet on the bed on our 1st night only to find 2/3 absolutely disgusting stains on the sheets, god know what they were. I have taken photos but the beds had never even been checked on change over let alone changed. We couldn't sleep in the that bed or the other after this as we were put off so much by the lack of cleanliness. We then couldn't wash the duvets because there was no wash up items or detergents for the washing washing and being late at night there was nothing left to do but sleep in the lounge on the sofas where we then found the backs of the cushions caked in somebody else's long hair!! Only thing left was to put our coats across the cushions and then sleep on them. All the towels and the rest of the bedding didn't smell clean and certainly they wasn't freshly washed. The next morning the 1st thing we had to then do was go back 12 miles to a supermarket to buy cleaning materials so we could clean up. What a fantastic holiday this was turning out to be..NOT After taking photos of the disgusting stains on the bed sheets the rest of the week was ruined by not being able to get those thoughts out of our minds and also what else hasn't been checked or cleaned properly throughout the property. I couldn't sleep in the any of those beds and even though my wife eventually slept in a bed I spend the WHOLE week sleeping on my coat on the sofa. There were lots of other things which I can go on and on and on about but quite frankly we just disgusted and disappointed with the whole week there and this was supposed to be our 1st week away together since the Pandemic started to get some relaxation in. Surely with the current situation going on at the moment the basic cleanliness should be absolute priority, well it would be I had a cottage to rent out. Even if you paid us we would NEVER GO BACK THERE.

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• Fiona - Verified booking

  Well where do I begin!

  What a gem of a place! A fabulous house in beautiful surroundings. It was just the attention to detail that made it so welcoming. On entering the house the first thing I noticed was the beautiful aroma, then as I entered each room, I was left dumb founded. All the rooms look even better than the lovely photos on line already. Each room beautifully decorated and with gorgeous bed linen. The wee touches just made the house so cozy, from the hurricane lamps with the faux candles to the beautiful scene at night when the solar lights came on.There is everything here that you may need to have a lovely holiday. Another lovely touch by the owners was a fabulous hamper which was completely unexpected.They even contacted us in advance to give us their details, in case we got lost .I cannot commend this place enough, we all had a fabulous time in this beautiful home making lovely family memories.

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• Janice - Verified booking

  We have just returned from The Bothy in Southerness, we enjoyed both the property and the setting.

  We found the cottage to be very comfortable warm & spacious downstairs with all the necessities you would need. Upstairs the master bedroom is also quite spacious and has the convenience of an en-suite. However we found the other two bedrooms to be a little challenging as these are halve the size of the master and the ceilings slope down as these rooms are in the eves of the property. This however would not be an issue for children. This property suited us in the fact that we could have a good quality meal just round the corner at the “Paul Jones bar & grill” if we felt we didn’t want to go further afield, if however you like a more formal restaurant the “Mia Casa”on the outskirts of Dumfries would be a good choice. All in all we would recommend The Bothy to most for a good base to explore the surrounding towns and villages.

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• Katie - Verified booking

  Amazing property.

  Clean, comfortable, warm and more spacious that it looks. Has all the essentials you would need for a short stay. I had a lovely stay here. It’s a stone throw away from the beach and the property is down a little private road, so it’s out of the way. The communication with the owners was also fantastic. Would highly recommend and would stay here again. The only negative fault we could find was the bottom sheets on the beds were rather noisy, but I guess that was the mattress protectors, which you would have on if it was your holiday home that you were letting out, not sure if there are quieter or softer products available. And the bath taps are labelled wrong. Those are the only things that we noticed, which are minor and would not deter from staying again. Anyone looking at the property book it, you won’t be disappointed.

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