Dog Friendly Bed And Breakfasts In Whitby

Reviews

What our customers say about their holidays

• Stuart - Verified booking

  Disgraceful.

  One hour before arrival I was phoned up and told that one of the bathrooms was out of action. They explained that this wasn't a big issue as the property has two bathrooms. The second functioning bathroom had a 'bath shower' and I said - tbh there's two of us and both are pretty easy going guys so I doubt it will be a issue, don't worry about it. On arrival and as you can see in the pictures of the property advertised, the bath is categorically not a bath shower. There is no curtain or screen to stop the water spilling onto the floor, no hook to hang the hose on and it isn't long enough to be one any way. It is simply a hose assisting the bath. The result of this was on the first day I tried to simply have a bath, but the boiler for the bath didn't seem sufficient to heat up water for a bath that size leaving it pretty luke warm. After this I spent the next four days actually sitting down in the bath holding the hose above my head, which wasn't good pressure or particularly warm and obviously a very unenjoyable experience in general. By the time I left the house I felt pretty gross, and on discussing this with my partner once home she pointed out that had I taken her (not a friend) we would have had to leave and check into a hotel as she would not have been satisfied with this arrangement. Subsequent to this I got in touch with Sykes Cottages and said basically that I didn't want to cause a fuss but felt it was reasonable to request a fairly reasonable discount in view of this issue. Subsequent to such I would be quite happy and still consider the stay and experience overall positive. Which I imagine most people reading this review would agree is more than reasonable, given that being able to wash is a fairly reasonable expectation. Initially they said I was told about the issues with the facilities there were, and I had received an email about this prior to the stay. In fact no such email was sent and neither they nor I could find one. Then they inferred that I was being unreasonable and they had phoned me prior to arrival. Which they had 1 hour before arriving on the day and told misinformation that there was a functioning 'bath shower' - clearly not a sensible/reasonable situation time wise. Then after both these things the owner reluctantly offered me a 10% discount like he was doing me a favour, and I was being dramatic. Absolutely crazy behaviour by both the company and the owner. I wouldn't recommend either party. Both of which took zero responsibility for this issue. Which is particularly disappointing as I flagged it up in a very reasonable fashion stating that I really would rather not make a complaint. Yet here we are. I haven't taken the discount on principle as clearly it is totally off the mark of the scope of the issue and am completely flabbergasted that both parties have behaved so irresponsibly in the face of what is obviously a reasonable request and an obvious issue. It is clear that 1. One bathroom was out of action. So we were never going to have the full functionality of the house we paid for. 2. That we were told misinformation that there was another working shower and we had no way to properly clean ourselves. 3. That in dealing with this complaint rather than reasonably dealing with what is a very clear cut issue in a sensible fashion and easily putting it to bed with someone pretty happy to be reasonable, I have been held in contempt as if it is me talking nonsense bonkers.

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• Joanne - Verified booking

  This is a nice house, but we feel it should be made clear in the listing that it is above a shop, meaning that there is a steep flight of stairs leading to kitchen from front door.

  The three bedrooms and the two bathrooms are then on the 2nd floor. Although there is a 'courtyard' mentioned, this is the cobbled entrance alley way. For those with dogs, it is shared and is not enclosed. There is no area for dog toileting. I walked our dog to near-by dog friendly beach every morning, before the crowds emerged in the street outside the house. As mentioned in previous reviews, there is street noise, more so for those in the front master bedroom. House is very well equipped kitchen wise and beds quite comfortable. I would not describe this as a luxury place to stay, but is nice. It isn't peaceful, but is a fun place to be in the nicer and less commercial side of the harbour in walking distance to Abbey, Cleveland coastal walk, harbour beach and main beach. There are many nice places to eat out, but most places currently require booking in advance. I found the main bathroom and kitchen floors to be dirty and had to clean old food from edges of kitchen to stop dog from sniffing and trying to get underneath. Bathroom floor was very grubby which was disappointing. Please note, that although advertised are parking permits for the property, I found a free parking space in the permit area on only one occasion in the 7 days we were there. (Please bare in mind that we stayed in peak summer time during school holidays). There are a very limited number of spaces for permit holders and they are a ten minute walk away. A local resident and businessman told us that local businesses are using these spaces, rather than them being available for visitors to Whitby. There is plenty of pay and display parking with long-stay car-parks that charge £9 for 24 hours. We did this on occasion. Or you can pay the council in advance for £7 per day tickets for council car parks. There is one row of about 30 spaces along Church Street that is unrestricted, but spaces rarely appeared. Be careful of the restricted area with-in the white lines though, as there is very poor signage that states 40 minute stay only. As a visitor, I was unaware and given a parking fine. All in all, it was a nice stay and would recommend, as long as you don't mind a quirky type house that is old and with very uneven floors. Just a little added cleaning would be appreciated prior to arrival.

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• Louise - Verified booking

  This is definitely not a 5 star accommodation.

  The property is in desperate need of some work. The skirting boards we're filthy in every room from muck to food stains/drips. The stairs/rails look like they hadn't been cleaned for months with black muck marks and a thick layer of dog hair gathering around thw bottom spinals. The kitchen is way smaller than perceived in the pictures, no cupboard space to store groceries, markings on the cooker had worn away so took a few attempts and a google search for instructions. The sofa cushions were so saggy and would just sag off the sofa as soon as you sat down leaving it very uncomfortable, sofa also needs a good hoover as bits and hair under cushions too. Space very tight in one of the twin rooms between beds making it difficult to get in and out, especially during night for the bathroom. Windows and sills were really dirty. Unable to open windows to let some fresh air in especially on a hot day. It was very noisy from delivery trucks and vans up and down street in main double bedroom and sitting room from as early as 5am each morning. Welcome parcel left with tea bags, biscuits and a fruit cake pleasant enough but would of been more useful to have milk and possibly a small loaf instead with a check in time of 5pm. I wouldn't recommend this property for those who find steps difficult due to stairs leading up to kitchen as they were steep with the top step beingva much bigger drop than rest. Padlock on bin outside is also not easy to use with having to pull a bar out to gain access after unlocking, again not recommended for those with grip issues. Main bathroom shower started to leak on Wednesday night straight through the light fitting in hallway between sitting room and kitchen. Had to make several phone calls and leave messages. Plumber arrived in quick time once reported. Parking is an absolute nightmare, scratchcard parking passes issued for week, allowing free parking in the W zones which were on the opposite side near the Whale Bones. Must compliment the clean bedding. Overall really disappointed as pictures are not a true reflection on size, decor/maintenance and cleanliness of the property.

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• Malcolm - Verified booking

  On arrival was informed heating was turned off but told it got colld at night ?

  ?. we could however acess 15mins of heat from the electric fire by presing a button. On going to bed the sheets and duvet felt damp and cold and the mattress was cheap lumpy and well past its sell by date. all the other beds where the same. Dog Friendly poroperty ??. Once we found the information book we read the entry on dogs. No pet is to left alone in the property for any time and we would be asked to leave on return without a refund if we did. This is rediculous how can you take the dog everywhere with you. Free on site kennels didnt exist full of bins and rubbish. front and back doors patched up with fence panels and not painted. single armschair base had collapsed. shower curtain fell in the bath at first use [cheap extending thing. toilet loose on floor. Sky channels dont exist its freeview only which has a poor signal and breaks up all the time. The remote dosnt work on all the essential buttons so had to keep getting up and manually do it. Whole place just looks run down and skimping on the heat gives the place a musty smell. This cottage has no views of open countryside like the others a fact missing from the description in fact the windows look onto brick walls and are so small you have to have lights on in the daytime. Front Garden has no fence at one end so dog cant be let out without supervision. At just short of £500 for 3 nights expected better check out 9am amd check in 4pm is a bit strong too. British holiday in live all the beaches seem shut to dogs £45 in parking for 3 days. going abroad next year after 40 years of holidaying in the UK enoughs enough. I have pics to back up all i have said in this review. Although i,m sure it will be removed

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• Michaela - Verified booking

  We did love this cottage and the location was amazing.

  Beds were so comfy and linens and towels lovely and clean. Nice a spacious for family gatherings. We thought the welcome basket was a lovely touch. However, we had an 11 month old baby and my grandmother who walks with a crutch with us, and the stairs leading to the property posed a problem. They were mentioned when booking, however I think it should really state how steep they are, as there was no pram access, and my grandma really struggled getting in and out even tho she is an able walker. Check in and out was far to late and early considering the keys need picking up and dropping off the other side of whitby. We were told the late check in was due to the cottage needing to be cleaned after guests which is fine, but to be fair, lots of previous guests items were in the cottage, so leads us to believe the cleaning wasnt that thorough. Location again we loved so nice to sit and watch the world go by in the cosy living room, however the noise was so bad, I understand it's an old cottage and restrictions might be in place for windows etc, but staying in a cottage which is sold as child friendly this surely should be a factor as it was far too noisy. So much so myself, husband and parents didnt sleep much at all during our entire 3 night stay. We did love the quirky feel of the cottage, and would stay again if it was just adults and able bodied people, however I dont think its suitable for small children and elderly people.

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