Dog Friendly Cottages in Skegness

Reviews

What our customers say about their holidays

• Rachel - Verified booking

  We arrived early 14.

  40 to be let in at the front door by a young man. I asked if we could just leave our bags in the living room aware these must be cleaners and checkin was not until 3pm. Person said that was ok. We then all gathered on drive to discuss who wanted what from food shop. Two older men in high vis jackets then came out the property carrying a box of cleaning products and what looked like a bag of dirty laundry and said property was now empty. We went into property to find piles of clean towels along diner table, along with cleaning products. Piles of dirty towels in laundry area, fridge and cooker where unclean, main sink was brown (should be white). Bins in kitchen were full of rubbish and wheelie bins on front of house were overflowing. These were not emptied until Sunday. On further investigation some bathrooms had not been cleaned and two bedrooms had no bedding at all. Beneath one of the beds on the upper level was also rubbish i.e. plastic bottles and clothing packaging. Having a toddler with us we had no choice but to purchase cleaning products in order to clean this property ourselves. My sister in law nearly slipped over outside back door where a wooden square had been placed over a drain cover. This is not fit for purpose as was a slip/ trip hazard following rain. I called the caretaker who told me cleaning staff would come back. We went shopping and out for a few hours. When we returned around 5pm found they had still not returned. I messaged caretaker again. 8pm they had still not come back and we had children waiting to go to bed. On calling caretaker we’re told this was our own fault as we had checked in before we should have. I explained we had been let in at 2.40 and asked only to leave bags. He argued with me check in was 4pm. I screenshot him 3pm check in message from Skye cottages and we finally had a delivery of bedding around 10pm. I asked the man called Callum to come and look at how the house had been left and he said he would speak to his manager as this was not how it should have been. Even if we had not left bags in front room, no way would that house have been cleaned in 20mins. As I tried to explain to caretaker, we were also let in, we never knocked or even asked. I could see people inside so simply asked to leave bags so we could make room to do food shop in our cars. Saturday we attempted to cook breakfast on using toaster it tripped out all equipment in kitchen and main lights. We could not get lights back on an electrician was not sent until late afternoon for which we had to wait around for so we could explain the issue. Sunday we found out the second oven on the double oven stove did not work and that the second dishwasher was still full of dirty dishes from previous people. Overall it was very unsatisfactory for the amount of money we paid for this weekend. We feel we should be compensated for the interruptions to our weekend break and inconvenience caused. To top on all the caretaker I spoke to on Saturday evening I found to be extremely rude and argumentative.

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• Donna - Verified booking

  Arrived 4pm the apartment was not cleaned, dog hair everywhere not hoovered, everything in the kitchen was dirty from plates, cups, oven , fridge well you get the gist.

  Hard floors not cleaned or mopped. None of the bathrooms properly cleaned with things left from previous stays. Hot tub wasn't working so couldn't use the first day. Pool table had no cues this was resolved from Tuesday but air hockey never sorted, some bolts to keep legs in place missing, Broken toaster as per last review still in there and tripped electric again. Apparently the owner said it should of been taken away as electrician failed it. One brake glass fire point broken. Floor in lounge broken and in kitchen. No tables wiped down. 7 chairs for dinner broken as either screws missing or not right. Garden left a mess with rubbish big drain cover cracked and dangerous. We had constant contact with owner and it was excuse after excuse. Blaming bank holiday on cleaning staff availability. They sent cleaners back around 8pm by this time we were cooking dinner and trying to get kids to bed as the first 4 hours the 8 adults were trying to get it in a state to live in. The first night all we did was clean and the kids couldn't use any thing worth while using because it wasn't working or hot enough. We requested a nights refund which was declined as we lost a whole night cleaning without the facilities to use. The owner stating it was unreasonable. Un reasonable is leaving it how it was and the owner said it was disgraceful that the professional cleaning team has let him down. Also the description of room is incorrectly it says a family room with a bunk and king size. This doesn't exist. Good points location to beach/ shop/ transport links. Size is great with plenty of room. The lack of care was shocking so the food points just didn't matter

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• Angela - Verified booking

  The Annexe itself was left clean for our arrival and the owner is quite approachable if you need to call him for anything.

  What we did not know was that within 50 yards of the bedroom window is a church tower clock that chimes loudly on the quarter hours with additional gongs on the hour all day and all night long, this could be disturbing for light sleepers as it was for me, little sleep for two weeks. The Annexe stands on a very busy main road, the living room window is right beside the road and the bedroom window is about 2 yards from it, so there’s constant noisy passing traffic all day, starting around 4.30 am and going on until well after midnight. The Annexe does not have a fenced off area should you be taking a dog with you. The Annexe is the only holiday let situated within a busy courtyard of six or seven other properties. Each property has its own parking space outside the front door as has The Annexe. Should you want to sit outside then you’d be sitting on this courtyard and really it’s more of a car park, what with residents coming and going, their visitors and the noisy main road within yards, we didn’t feel comfortable enough to sit out for the two weeks we were there and it was beautiful weather too. During our two weeks there one household was having what was described as “relationship difficulties” and given that their front door is only about 6 yards from the bedroom windows of The Annexe, their behaviours, language, noise level and intimidation towards us when we asked them to quieten down was not what we had paid the owner for ! This Sykes experience was by far the worst we have ever encountered and we left, after 2 weeks, feeling exhausted and very disappointed.

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• Naomi - Verified booking

  When we arrived to the property, the black bin was nearly full of rubbish, as the holiday progressed the bin ended up overflowing with our rubbish and my husband did have to squash it down.

  I noted in the clear folder in the lounge area, it stated that the bin day was Wednesday but did not state who's responsibility it was to get the bin emptied, therefor the bin was not emptied. Surely this needs highlighting. The amount paid for the property surely the owner should be putting the bins out, as this was an issue with having two children under three with us going through a lot of nappies a day. Also no iron? Again paying this much for a property an iron and iron boarding should come as a basic. We holidayed in a caravan last month and had an iron and iron board in. No clock anywhere in the house, a clock would be helpful in the lounge or kitchen/diner area. Hardly any mirrors, or mirrors placed in strange areas. Not next to plugs, so how are you meant to do your hair, use the hair dryer etc. Also understandably the house is by the sea and would have a high level of birds flying past, but the decking was covered in bird poo. Which had really put us off sitting and eating out there, with the amount of bird poo. Finally shelving, there was no shelving to place toiletries/deodorants/perfumes/make up onto in any of the bedrooms, again quite poor for me. All of our toiletries ended up on the windowsill, which was quite dangerous with the heat we have just experienced, an aerosol could have exploded from the sun. Please do not take this as completely negative, it was a lovely home and highly decorated. The kitchen was wonderful and the washing machine a blessing. But some basic factors as stated above were just missing. Hence for the 4/5 star rating in the end.

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• Hazel - Verified booking

  We were concerned when we arrived at just how small the bungalow was, especially as we were staying for 4 weeks.

  We couldn't however have been more wrong. The bungalow was superbly equipped, even a pair of kitchen scales and an electric whisk! It was warm and cosy with a lovely comfy bed. The washing and drying facilities were no bother being located in a different building as so near by. Anthony was very pleasant and I'm sure if there had been any issues he would have been straight on them! It was lovely to find tea, coffee, sugar, milk and biscuits supplied, and there were even 4 toilet rolls and toiletries as well as lots of extras in the kitchen which we just did not expect. The DVDs were a welcome bonus with the weather being so grotty, but when we did go out we found lots of lovely places to visit; the dog loved the beaches! We found people in the village very friendly, and enjoyed the hostelry in the White Hart, as well as enjoying a superb meal in the Windmill Restaurant. The only thing that wasn't supplied was any bakeware, so we just bought a little roasting tin in the pound shop and left it behind for the next occupant! There is really nothing negative to say at all and we wouldn't hesitate to stay there again. The only thing the bungalow would benefit from would be some draught excluder around the front door as it was a little draughty during the high winds, but that is in no way a complaint!

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