Dog Friendly Lodges & Log Cabins In Wales

Reviews

What our customers say about their holidays

• Kate - Verified booking

  A week before we were due to check in I received an email to say that check in was now 5pm and check out was 9:30am due to Covid-19 and them needing to clean.

  I replied to that email because I found that extremely unreasonable as you practically loose a day by only being able to check in at 5pm and indeed we did after getting stuck in traffic and only arriving at 19:45pm and I stressed this in my email and i don’t know about anyone else but the excuse of Covid for every single thing is starting to become quite annoying. Having said that we arrived with an open mind, it was 3 friends going for a quiet weekend. Upon arrival “reception” is a tiny cubicle with an envelope with your name on as everyone else who booked a lodge all with their envelopes and names on too. We entered the lodge and it’s nice, looks quite open from the outside but when your inside or in the hot tub you actually don’t see anything which is nice. Very quiet again nice and exactly what we wanted. No information on local amenities and your literally in the middle of nowhere so that would have been good. We used the cooker and couldn’t turn it off, no instructions, missing light and no signs on the cooker to know what was on,grill or oven so that wasn’t great. The fly’s are unreal, take fly spray because it’s like they appear from nowhere (fly spray should be provided) No home touches at all, no welcome pack, coffee, tea, even a touch of milk just to carry you through a few hours of your day. Hot tub is amazing however, your bringing water into the lodge which is a slip hazard no mop to wash it up? A list of everything you need to do before you leave: 1. Strip the beds 2. Clean and put away your dishes 3. Separate your rubbish and put it in big bins provided on the way out. 4. Open all windows before you leave. What exactly are you doing with the extra time you have to clean for Covid?? I myself had to rewash dishes that had been put away dirty by previous customers so you are checking for cleanliness? There was dust all over the wardrobe shelves that again we had to clean before placing our clothes on. There is a memo to say staff will come around to clean the hot tub so keep social distancing...there was not one staff member in sight and the hot tub never got cleaned and we know that because when planning to go in for second night there was leaves and all sorts floating. Although I enjoyed the peace and quiet and it was nice for what it was the little touches and actually seeing someone to communicate with would have made things a lot better and don’t use Covid as an excuse for your cleaning expectations when there is very little evidence you are living upto what you are saying you are doing.

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• Sally - Verified booking

  We are one of the first people to stay in the beautifully kitted out hut and we were so pleased.

  The location is awesome: it’s quiet and peaceful which is exactly what we wanted. It’s also very private as there are only three huts in the vicinity so there aren’t many people wandering around. The three huts are also very spaced apart to ensure there is a lot of privacy and we were not overlooked by anyone. The decor is very modern and colourful. The bathroom very clean and functional - amazingly powerful shower. The kitchen is very well equipped and has everything you could need for a few days away. We thought it was such a lovely gesture by the hosts Chris and Fern to leave us local goodies. In fact, we loved them so much we went to the shop twice to buy more brownies! The bed was very comfortable and spacious - it was a king sized bed which is fabulous as I’m a light sleeper. We also appreciated that we were provided with wood, charcoal and BBQ tools if we wanted to use the fire pit or have a cook-out. Our dog Tess, who is a Border Collie, also enjoyed herself - the enclosed garden was perfect for us. There were deckchairs available with cushions and a parasol so we were able to soak up the sun one day. We highly recommend this place and will absolutely visit again. I’ve already told family and friends who are more local to Wales that they should come and stay here. Thanks again to our lovely hosts. See you again soon!

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• Katie - Verified booking

  The lodge was nice although a bit outdated.

  The key collection is in a small area of reception with no one there to greet you. We didn't see anyone the whole time. The lodge doors lock very strangely and the door wedges when you are trying to get in. The cooker does not work. We tried loads of different combinations and could only get the grill to work. Couldn't cook dinner at all. There are no small glasses so we had to have pint ones. There is no floor towel for the bathroom or for the hot tub so we had to put some down. The shower door doesn't close properly so floods the floor. When you open the windows flies come in everywhere so maybe a fly catcher would be nice. There is no welcome basket or anything which for a luxury lodge is a disappointment The double bed had massive springs coming out of it. There is NO noise limit at all. We had a hen party screaming and shouting until 3am and we had kids. Not kid friendly for that reason. There wasn't anyone to tell or anyone around the inspect. All the furniture is old and out dated and broken. There was also glass, a bottle with cigarette butts and cups outside... They didn't check or clean the outside at all. There was also dog poo on the grass. Overall for £400 was completely no worth it and we were very disappointed. Also the hot tub wasn't full enough or cleaned properly.

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• Jill - Verified booking

  Collen the shepherd’s hut is an extremely special place to stay.

  Tucked away through some woodland, surrounded by nature, it’s an ideal retreat. The hut has been so well designed with every detail of everything you may need to make a comfortable stay as special as possible. The shower was great, hot & good pressure. The bed was sumptuous & lovely big quilt (I’d just suggest a mattress cover for cleanliness). I loved the Kew Crockery along with every shape & size glass, bowl etc . It took me a little time to get my head around the air fryer but a very good idea. I’d suggest little heat proof bowls that can be used for poaching eggs/smaller portions . I really appreciated the coffee, condiments & olive oil spray - how thoughtful! As per the cloths, bags etc Thank you for the gorgeous fluffy towels & body wash etc . I was all ready & hoped to use the little burner too but it wasn’t chilly enough ! I’ll look forward to using it another time ! Lastly thanks so much Chris & partner for making this such a special place to stay - a break so often doesn’t feel like a break when accommodation doesn’t match up to expectations. It really does feel indulgent & very special Best wishes Jill

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• Graeme - Verified booking

  Tried to contact the number left as had issues with the TV.

  Rang and text on Saturday am and didn't get reply so resent message Sunday pm- still no reply. Had issue with hot tub Wednesday pm rang and text no reply so emailed and they came round a few hours later- we then made them aware of the issue with TV and was told girls would sort it in the morning. Was told had rang electrician re hot tub and they were waiting for him to come. Unable to use tub Wednesday evening. When got up Thursday morning tub was at 62 degrees, The girls came round - no electrician available till Friday. The tub was to be slightly emptied and filled with cold water so we could use Thursday and a thermometer was being left so we could check temperature- we went out and left them doing this and when we came back too much hot water had been let out so tub was freezing, they came back round and said they could could top up with hot water from boiler so we could use but by this time we had had enough so we declined. Lots of flies but nothing the owners could do about it-- fly spray and bombs left in lodges. Shelving in bathroom/ shower would be a good idea for shower gel/ shampoo.

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