Dog Friendly Villas In Shanklin

Reviews

What our customers say about their holidays

• Donna - Verified booking

  Sykes state “ 3 Exclusion of liability: Our obligations to you are limited to those in connection with the Booking Services and the Sykes Other Services.

  Accordingly, we accept no liability for any defects or unavailability of Rental Services, the Property or any other problems with your holiday. Your rights under these Booking Terms and the Rental Contract for issues with Rental Services, a Property or your holiday are only against the Owner (unless we have done something wrong in relation to the Booking Services or Sykes Other Services which caused that problem). Also, we accept no responsibility for the acts or omissions of third parties who provide Third Party Other Services to you when your contract is with the relevant third party and not ourselves. Would never have booked with this company had we known. Above is from part of the email received today following complaint. Booked Palm tree cottage on the Isle of Wight this summer and was meet with poor cleaning conditions , bins full up from previous occupants in a heat wave, clothes from previous, food in cupboards from previous. Dirty baking trays, stained cups, dog hair, cobwebs and dust everywhere and unusable bbq .As it was the summer holidays, we couldn’t find other accommodation and to come home early. It would have cost another £300 for the ferry. Called Sykes as soon as we got back and provided photos. Was originally told that owners would be contacted , hopefully resolved within a few days or they would take the matter further. Nearly two weeks later and all emails and messages were ignored. Finally got through today and spoke to an arrogant, rude and unprofessional agent who told me he would be happy to hear from my solicitor and Sykes are basically money grabbers. Don’t book the cottage or use this company.

  Read more less >

• Jean - Verified booking

  Only a few niggly things.

  Garden not private, although there is a privacy screen inside the gated part but has to be taken down if you want to go out the gate. Wi fi is very poor . TV reception very poor. Great shower but as much water sprays on the floor as on the body. Well equipped accommodation even down to loo roll, dishwasher tablets, washing machine pods, tea, coffee, sugar. Kevin and Jenny very helpful, especially when the washing machine broke down mid wash. They took the washing and finished it off in their own machine and dried it. Steps down to the beach only a 5 minute walk away, although dogs not allowed on the beach from May to September, so if you are planning long leisurely walks on the beach with your pooch, don't holiday on the island during these months.

  Read more less >

• Julie - Verified booking

  Would appreciate more transparent info pre booking.

  Eg privacy was not good. Owners used our courtyard for access to parking and their flat above. Our privacy was compromised as we never knew when they would appear. Plus the cottage was dog friendly. Some dogs are protective. Owners just walked into our space with no regard for our dog who may have bitten them. Our dog was repeatedly surprised by their appearance which was disruptive to our peaceful stay. Dishes and cutlery needed washing before we could use them. WiFi was very poor and could not even connect or use our Netflix account to watch a movie at night. Many folk are vegan so would appreciate being asked when booking. Soy milk and vegan welcome biscuits please NO dairy? Overall, not ideal with being under owner with lack of privacy.

  Read more less >

• Steve - Verified booking

  Plan was to holiday with the 2 dogs to give them a break.

  Perfect location with beaches in less than 5 minute walk. Located mid distance between Shanklin and Sandown. Accommodation was very good with every facility available. Hosts did all they could to ensure you had everything you needed. Nice seating area outside for those late evening rays. Lake itself was a bit disappointing with only one pub in reasonable walking distance - and stagger back - but they did not serve evening meals. Tesco Express, Chinese, Kebabs and chippy all easy to walk to. Supermarkets and KFC about a 5 minute drive away. Everywhere was very dog friendly with water bowls outside houses, even some with dog biscuits. Used the holiday let as a base. Day trips by car to every part of the Island to see attractions. Job done.

  Read more less >

• Louise - Verified booking

  This is one of the best accommodations we have stayed in.

  It had everything we could possibly need and everything was stored so ingeniously that the apartment was still tidy with plenty of space. The only negative is a positive...if I had known we would have use of towels, a hairdryer, tea towels and basic food supplies we could have taken one less bag of luggage! The facilities are all in good order and easy to work. The garden is great, every time you walk down the path you notice something different and the apartment is the same - tastefully decorated with ornaments and pictures that you are still discovering throughout the week. Would be more than happy to stay here again if we visit the Isle and am more than happy to wholeheartedly recommend White Haven for an enjoyable stay.

  Read more less >