Dog Friendly Villas In West Midlands

Reviews

What our customers say about their holidays

• Michael - Verified booking

  For relaxation the place is on point as very quiet.

  Some of what I’m about to complain about may sound petty but when you review places you have to put warts and all into it. When arriving you approach a barrier which you have to get out the car and press the ring doorbell for someone to open it. Staff seemed friendly enough to check in then You have to pay a deposit for breakages etc £75 and sign sheet, then given a folder of rules and what to do etc . The park has minimum lighting so when it’s dark it’s dark, you need a torch to walk your dog literally, we had rain (as we do) and areas around the park did get flooded so you definitely need some good footwear. Lodge was rented as luxury which was good enough to live in but had a feel of an old peoples home. Cleanliness was not up to scratch as dust on skirting boards, central heating dial and windows hadn’t been cleaned. Hot tub - on settling into the lodge we had a visit from maintenance to show us how to use the tub which was a good touch if you hadn’t used one before, tub was adequate although the step up to it was not fixed down and made of wooden decking so was really slippy. Didn’t see a maintenance guy at our Hot tub from Friday to Friday to check levels etc, I’ve seen this at other places so would have expected to see someone. WiFi is very limited, it’s free to connect if you sit outside reception but when you move you are on your own data which again can be intermittent. Tv in lodge living room was adequate, smart tv. Tv in bedroom wasn’t worth turning on as pixelated and buffered a lot so didn’t use it. We noticed you could connect to the lodge WiFi but didn’t have a password which was strange if you were actually staying in there. The Croft pub on site was a lovely place to eat and drink with the prices suprisingly reasonable, although it wasn’t open everyday and after new year it was closed for 2 weeks for staff holidays which is fair enough but this was not bought to our attention so had to go off site if wanted to eat out or go for a drink. There is no shop on site even just for essentials, you had to go off site which was about 5 min drive. It’s the second place I’ve been to in 6months that doesn’t have an onsite shop which I think is very strange..is this the new thing? There are no dog waste bins around the park only in an exercise area which is not gated off. Recycling or waste bins were no where to be seen around where we stayed so had to leave rubbish in waste bin around by hot tub ( apparently there are some but a long walk from lodges where we stayed. Upon leaving they require you to basically put everything back where it belongs and clean as you arrived this included taking all covers off beds and pillowcases and put in bags provided ( I’ve never had to do this when paying a good amount of money to stay somewhere), leave clean yes we always do as that’s in my nature but to strip beds and make sure all is correct no. When checking out it was a frosty morning and the drive to reception was treacherous and hadn’t been gritted at all, when handed keys there wasn’t much interaction with usual how was your stay, hope you enjoyed it but nothing… All in all it felt like a place that hadn’t finished areas off and decor in lodges are basic for luxury. Recycling looked a big issue as no waste bins in sight. As mentioned at beginning people this is only our feedback as we look for these issues to hopefully give the owners a view from outside and you as possible holiday makers a good insight into holidaying.

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• Claire - Verified booking

  We found this lovely little lodge to be very pleasant for our family (2 adults, 2 teenagers and 2 dogs) for our short stay in Ledbury.

  The landlady was so helpful with regards arrival time and we found the lodge to be clean with some very thoughtful touches (kids were impressed by the nice biscuits and crisps that were waiting for us). The location was excellent as it was only a short walk to the station, to the town, and up the hill into the woods. We did find the advert to be slightly misleading as we thought we’d have an orchard to walk round but were told that wasn’t part of the property. However there was a small garden area for the dogs and the woods were 2 mins away as mentioned already. We personally wouldn’t choose to stay again as a whole family because our teenagers were really too old for the bouncy bunk beds and we would prefer 3 bedrooms if we stayed away again, but if you have younger kids, or are a couple on your own, this would be absolutely fine. If hubby and I were venturing off on our own with the dogs we’d come back to this lodge for sure. The sofa in the living room was really comfy, the outlook is very pretty and we had no WiFi problems contrary to the reports of other guests.

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• Craig - Verified booking

  Brilliant break away!

  The only thing I can critize is the lack of signs directing you into the park from the village, there's one sign on a lamppost but it's easy to miss and the postcode we received did not take us to the park. However, after a quick look on Google we managed to find out way there. The park is clean, tidy and well maintained. The lodge was immaculate and the hot tub was already turned on and up heat when we arrived. The staff were really friendly and helpful and advised us on some great stuff to do and see while we stayed. The restaurant is small but after reading some rave reviews it didn't not disappoint the Sunday lunch is beautiful and very reasonably priced. I even managed to squeeze a good day's fishing in on a well stocked lake with plenty of fish caught. This park would not suite all audiences, it is adults only and would not suite certain parties such as hen/stag weekends as there is not a lot of night life in the village and the park bar is attached to the restaurant. However, for a nice relaxing break to escape and just relax this is the best Park to go!

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• Alison - Verified booking

  I found the property easy to find and the owners welcoming.

  The cottage is ideally positioned for exploring Ledbury and surrounding areas as well as easy access to rail and bus services. There was a good dog walk called the Town Trail which took you into Ledbury. The cottage was clean and has clearly been well used as it was little tired in places and would benefit from some upgrading e.g. replacing the sofa as the cushion support has gone on one side, better cutlery, condiments and perhaps a new cooker although this works perfectly well. I found the sink in the toilet too small to wash in so had to use the kitchen sink - but not a problem for me. One factor which I did find a little concerning was the property is directly opposite Sequani - a research institute which is involved in testing on animals. There were some protests outside the facility for short times on some days. As an animal lover - I probably would not have booked here had I known. However I had an enjoyable holiday with my dog and am grateful for the property owners hospitality.

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• Vicky - Verified booking

  I was very surprised to find was owned by a local cleaning ‘solutions’ company… The following solutions were not met.

  Having stayed a few weeks before for another two weeks I found the same issues which even after reporting were not addressed or even responded to. The shower and bath had not been cleaned at all with footprints and scum rings in the bath and mould and hairs in the shower. The sewer pipe had a leak above the front door so expect an outdoor shower when emptying the bath and we were left with a dirty mop behind the electric fire to mop up a leaking chimney. There were stains all over the fireplace due to the leak and it would only have needed a lick of paint…. There was a lot of mould growing behind the bed. Were left a couple of toilet rolls and a bin bag for two weeks so had to go out and buy some more and some bathroom cleaner and bleach. Matters were raised by email with owner for resolution but I heard absolutely diddly squat back…. Other than that it was a charming building character wise in a nice location.

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