Dog Friendly Villas In Yorkshire

Reviews

What our customers say about their holidays

• Janette - Verified booking

  My husband and I arrived at ‘shire cottage’, on the 6th October for a 3 night break.

  On arrival In the village we were very pleased that we had chosen such a pretty location, unfortunately we cannot say the same for the property we had booked. We were first struck by the condition of the outside decking, dirty, unswept covered in moss and looked as thought it had not been maintained or cleaned for some time. Entered the property and could instantly detect the smell of damp. Also noticed how dirty and grubby the sofa and armchair was., the arms were pitted with black dirt and the seat area was badly stained. Main bedroom floors looked dirty and noticed the divan bed base looked dirty and had no valance sheet, although did have on advertised pictures. Entered shower room, there was a dirty mop and bucket left under shower head on equally dirty floor. The grout on the floor and walls in some places was black ( the owner confirmed this when I complained as being the builders fault when he installed the tiles, and not used the correct grout and was never able to get it looking clean) there was also limescale stains on floor ., the owner also stated that this was due to the problem with the tiles and has not had time to rectify this and ‘it is what it is ‘, his words. The other bathroom had a bubbling effect behind the door and paint was peeling, which was why we could smell damp throughout the property as this was quite a large area of damp. The owner agreed, once again in his words, “that the wall in the bathroom is blown”, but we are making it clean and tidy till we get there, along with the maintenance of the shower, which are on our list for a maintenance period.. these issues should surely be addressed before allowing visitors or at least make visitors aware so that they can make their own decisions as to whether they stay there or not. The smell made us feel really sick, we did not use the bathrooms at all. The toaster was rusty snd stained., whilst I understand that this is a minor issue to some people .. how can’t you put bread into a toaster that is rusty and unclean, he said he can’t be expected to swap a toaster after every visitor and the reason it was rusty was because of the sea salt in the air caused things to rust ., twenty minutes from the coast in an enclosed building?The beams, ceilings, blinds and cooker hood were covered in cobwebs. We only stayed one night and left as soon as we possibly could, we stayed a total of 14 hours. We would have left immediately had we not travelled over 3 hours to get there. We had trouble contacting anyone as the internet would not work in property ., we tried to boost router but did not help.. We did not get a response until the morning, where I was advised that he would appoint his cleaner to return to re-clean, these problems could not have be remedied in this way as he had already confirmed that he needed time to arrange a maintenance slot to rectify issues. As we had not slept or showered we decided to leave and were on our way home. We contacted Sykes numerous times on our way home they advised us that could not help at all with complaint they would pass on our complaints and pictures to owners. When I contacted them again after receiving no response they sent me a copy of correspondence that the owner had sent Sykes stating that he would not be refunding and payments as he deemed our complaints to be frivolous .. the issues I’d raised were going to be dealt with when he could fit in maintenance and that he thought they only reason I had complained was because I wasn’t happy with the area. Absolute disgrace. What a complete and utter waste of money and time.

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• Christine - Verified booking

  The photos make the place look much bigger than it is.

  We booked for ourselves and two family members who were in their 80 s. Having booked it as dog friendly we were amazed to find the only access to the garden was through the main bedroom via the double doors. This bedroom is far superior to the second bedroom which is so overcrowded with the 2 single beds it makes storage very difficult. The arrangement meant my husband and I had to have the bigger and better room simply so the dog could be let out. It also meant that there was no window to open so there was condensation around the windows and the room had a very damp and musty smell. The rooms are very dated and lights did not work round the beds which meant having a bedside lamp which was too big. If the double bed was put into the smaller room and the singles swapped into the other it would provide more storage and space. As often is the case sleeping 4 means 4 cups,plates,bowls and cutlery. If at least 8 of everything was provided then the dishwasher would be full when put on instead of having to leave it half empty. All that being said, the place was warm and clean and the beds very comfortable. I think it should be made clear in the description than the only access to the garden is through a bedroom.

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• Linda - Verified booking

  Corner Bungalow is a very cosy house had almost everything we could need.

  Just one or two things we felt should have been done. The bathroom toilet had brown marks in the bottom need cleaned with bleach, items left in the bathroom cabinet. there as a bath towel each but no hand towels (I found one in the wardrobe) Bedroom was lovely the only problem it was very warm during the night not window to open, could not leave door open all night. Some kitchen items needed cleaning before use, microwave also needed a clean. Kick plate beneath sink should have been put back un - tidy looking. A T.V. in the kitchen would have been a good thing as we sat in their for meals. Lounge lovely and cosy loved it. Lovely garden back and front shame it was not warm enough to sit in much. We booked it because it is very close to a friend I have in Driffield. Another good thing would be to have some TAXI numbers added in your information folder. Information as to when dust bins should go out should be in information folder. The garden bin had not been emptied for a while so full. We could not find any keys for shed/garage anywhere. Just one or two things I myself feel the lovely place needed.

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• Hayley - Verified booking

  The location of the property was great, lovely farm shop in village.

  Bonus that there was parking included. Good base to explore the local area. Well equipped kitchen and comfortable living area. Bonus of Netflix. Lovely comfortable bed and bedding. Would have liked a curtain at the front door, although the internal door could be closed. After a day walking, the entrance hall did become muddy, maybe something to put boots on would have helped this. There were no bedside tables or little lamps in one of the bedrooms. You also had to get the plug 'in the right place' in the bath, otherwise it slowly emptied while enjoying a bubble bath. Would have been a nice touch to have a little welcome hamper, although there were some teabags/coffee. Although the property is dog friendly, there were no little touches for a furry friend (bowl/treats) like have had at other dog friendly stays. Would recommend and stay again if in the area.

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• Susan - Verified booking

  Myself and my son (9y with additional needs) needed some R&R so we booked this rural looking cottage and took our 2 dogs.

  The cottage itself was lovely with views across a paddock. Unfortunately, there was renovation work going on next door but one, from early morning until dark, involving electric saws etc so it was very noisy. We booked Mon - Fri but left on Thursday. On Thursday I was awoken with banging on the roof at 7:30am. I went out to investigate and it was someone cleaning out the gutters. I got up and let the dogs in the paddock opposite, as advertised. One of my dogs started yelping as if she’d been ran over and she came to me with 3 deep wounds, 2 in her legs and one in her side. I rang around vets and managed to get her booked in for a general anaesthetic and stitches which cost over £600. I messaged the owner who said the paddock was now out of bounds and she would be over tomorrow. We left after her operation on Thursday night as we had had enough.

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