Holiday Apartments in Dorset

Reviews

What our customers say about their holidays

• P - Verified booking

  Apartment 7 was perfect for our week long holiday with our dog and 9 and 15 year old children.

  It had everything we needed for a wonderful stay, Full kitchen ( Neff appliances, washer, dishwasher, fridge, freezer, iron , clothes airer , WiFi, TV In living room and main bedroom all at a very good holiday let quality. The beds and bedding we found very comfortable and although we had neighbours above us and either side of us as its the summer holidays, we would never have known as didn't hear anything from them through the walls at all ! The location of this Apartment couldn't be more central as everything is within a 5 minute walk. The only slight negative is the view from the lounge window / door. You look at the carpark (but aleast you view your car too) and the back of other apartments, A sea view would've been the icing on the cake , but it's a small price to pay for a perfect little, well decorated holiday let. Westbay is quiet at nightime (apart from the Gulls) with little entertainment except a couple of family pubs / restaurants but that can be a bonus as it felt unbelievably safe to walk around at anytime . Because of Covid we couldn't go on the holiday park to swim or buy passes for the amenities but it didn't matter after all, Plenty of beaches and walks and crabbing to keep occupied. We will definitely visit this let again as a little home from home !

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• Catherine - Verified booking

  The apartment is comfortable and very clean but lacks some attention to detail.

  There are almost no consumables. Please provide plenty of washing up liquid, dish wash tabs and laundry powder. The soap in the bathroom was almost done when we arrived. The welcome basket was teabags and Prosecco! No milk though! The bath towels are small and not very good and there was only one tea towel. Crockery was a bare minimum of one of each item x 4 but in some cases not even 4 of each type of cutlery or glassware were present. There were no bin bags for rubbish. The water temperature runs hot and cold in the shower and the extractor fan needs attention or replacement as it just doesn't work. The wardrobe doors in the twin room are largely obstructed by the beds so you can't open them fully and have to shimmy down a tiny gap to access your clothes. At £1400 plus per week, these omissions/issues seem penny pinching. The view is so spectacular from the deck that people will rebook regardless but given the hosts display their own hotel details in the apartment perhaps they should add a bit more love and attention to No 5 too.

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• Peter - Verified booking

  I am disabled and realise that I need to be very careful when selecting a property for holiday.

  I therefore used your specially prepared list of properties that met my needs. My search only revieled one concern, that was the entry door, so I rang Sykes who contacted the owner who said there was no problem. They were wrong and it caused me a daily access problem. However my major problem was the two bedrooms, neither of which was accessible via scooter . Both bedrooms had furniture fitted making access impossible. After much soul searching I needed to remove the footplate from my wheelchair to provide space at floor, then drive to end of the single bed, then carefully lower myself onto the bed. Then I needed to slowly work myself up the bed till I reached the pillows, when my wife would lower the duvet onto me. Getting up in the morning was even more problematic. So in summary this apartment should not have been listed in the ‘disabled’ section and proved to be totally unsuitable for myself, which spoilt my enjoyment totally.

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• Sandra - Verified booking

  We enjoyed our stay in West Bay and apartment in good location.

  Obviously no sea or harbour view but easy access to parking and apartment.Our son is in a small wheelchair so ok for us but there is limited space in the apartment.In the small bathroom the shower over the bath worked well but there was no caddy for soap, shampoo etc and not easy to get into and better quality towels needed) . Happy with kitchen equipment but no tea pot and coffee maker. Good wifi and and tv. We had a big problem with washing machine as the door wouldn't open (after texting the owner it was explained it had a fault and we managed to get clothes out eventually). I did pass on our comments to the owner so hopefully the improvements will be made to this apartment. Due to lack of a wardrobe for hanging clothes in the smaller bedroom this is only a place for small family with young children not 2 couples.

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• Kenneth - Verified booking

  Another lovely week in Lyme Regis.

  I have stayed at this property many times over the years and it is in one of the best locations overlooking the bay. the large outside space is an excellent facility, especially if you are feeling like having a lazy day. However, the only thing that lets the apartment down is that the paint on the walls, front door and skirtings is now looking very tired and is badly marked and scuffed, which gives a poor impression on arriving. The windows in the bedrooms need to be looked at. The sash window overlooking the car park is hard to open and if you do manage to get it open it won't stay open and closes under its own weight. The some of the windows in the side bedroom, wouldn't open at all. This might be an issue if the weather is hot. These are minor quibbles, but are the difference between a 4 and 5 star review.

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