Easter Holidays In The United Kingdom

Reviews

What our customers say about their holidays

• June - Verified booking

  Weren't told that the swimming pool was unavailable until we got there.

  We tried to fire up the hot tub and followed the instructions. We were told that it took 30 minutes to heat up, we checked after 30,45 and 1 hour but the water was stone cold. This basically meant sitting watching TV for 2 days which we could do at home, we decided to head home and the co owner agreed to refund us £200. We were advised that his wife would contact us to arrange this later that day, no one phoned, I called back the following day and spoke to her son who said he would get his mother to call us we are still waiting. We were contacted by Sykes who said the refund had been removed and we could have 2 nights free, given that the owner didn't have the courtesy to call us we rejected their offer. Sykes basically stated that there was nothing else they would do and when I requested their CEO email address again I didn't get the courtesy of a response. Wouldn't use them again and will ensure that none of my family and friends do either. Case of we have your money and don't care. Can I also point out that the swimming pool is still showing as available on Sykes site- False advertising.

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• Confirmed Guest - Verified booking

  Kendoon Cabin was lovely, it was so remote and there is no light pollution, you could see the stars. The hot tub takes a bit of work, it wasn't filled for us which has we known that we would have got there earlier to do this as it takes a while. A couple of housekeeping things, there was dog mess round the side of the cabin near to the tap for the hot tub. Luckily we didn't step in it but not very pleasant, the chairs and blankets were also covered in dog hair which was a bit annoying. I understand you allow pets but I would expect there to be no trace of them for the next guests. We were also left a sponge and dish cloth, the sponge was well used. Given how much money we spent to stay there I would expect a new sponge and most of the dishes/cutlery were dirty, again it is the responsibility of the user to do the dishes but I would have expected housekeeping to double check the details. These small things just knocked the shine off the place a little. We still had a wonderful time but was left a little disappointed by the standard of housekeeping not being met.

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• Mr - Verified booking

  The apartment was spotlessly clean and very comfortable. The bed linen and towels were of a high quality and the apartment was very well equipped with everything you might need for the stay. It was in a very quiet location even though it was quite close to the main road into Aldeburgh. The views from the living room and bedroom were lovely and we were lucky that the weather was very nice so we took advantage of sitting in the beautiful front garden. The only negative is that the apartment is described as being within walking distance of Aldeburgh High Street. This is misleading as it is two miles along the busy Saxmundham Road with no footpath in places. This meant that we had to drive every evening into town to eat/drink which is not ideal if you have already been driving in the daytime. On the plus side there were several lovely walks close by to the apartment, in particular the Sailors Path which was only a hundred yards from the entrance to the property. We would definitely recommend Marsh View and hopefully will return next year.

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• Julie - Verified booking

  Everything I hoped for and more If you love a shepherd's hut, you will be no stranger to compromise.

  Not here!! From the double barn door entrance, the big comfy bed, full size breakfast bar, oven and fridge, to the underfloor heating, radiators, hot shower and big fluffy towels, everything is superbly thought out. The ample, fully enclosed garden is perfect for dogs, the view is beautiful and the remote, peaceful location is idyllic. The welcome hampers are always a lovely touch and at Utopia I found it was exceptionally generous. I spent a week here working and relaxing in equal measure. The WiFi and phone signal is super reliable. I even logged in to my Netflix account for a cosy movie in bed on the swivel mounted tv. Freshingfield dog park is just a 12- minute drive away if you need an enclosed space to wear your canine companion out, off lead. A great winter get away from the hustle of everyday life and I would love to return in the spring/summer without the work laptop, to explore the area on foot. In summary and in comparison to my experience of similar properties, Utopia is a cut above.

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• Colin - Verified booking

  We had a 4 night stay at Ystrad Wen in June and we absolutely loved it.

  The cabin was spotless, and everything we needed was there. Our welcome hamper had some lovely treats (the homemade brownies fab!) and was one of may really nice touches, like the binoculars, the sketch pad and pencils and the fresh flowers. The Cabin is 1 of 2 set in a lovely meadow field which magnificent views, and even with the open views it felt very private. The hot tub was perfect too, fresh crystal clear water when we arrived, you can tell it is changed between guests, which is appreciated. The view from the tub is awesome too. It was great getting a text on the morning we were due to arrive to welcome us and let us know what time the cabin would be ready, and some tips on directions too, so we managed to get there early with no wrong turns. If you are considering Ystrad Wen, I would encourage you to book it! We are hoping to be able to return sometime soon.

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