Family Cottages in the Peak District

Reviews

What our customers say about their holidays

• Susan - Verified booking

  Despite reassurance from Sykes that issues raised in Dec by another customer would have been resolved they have not.

  1 Dinning chairs are still not fixed and dangerous. Not ideal when we were trying to eat together. 2 Heating element in cooker is missing a clip and hangs down dangerously resting on the rails. Cooker is dirty and smells when heated up. I'm cross that it was dirty and dangerous as we had planned to enjoy the house and eat in each day as we are all foodies and love to cook. 3 The right hand front gas ring control knob is faulty meaning that it does not always completely switch off but feels like you have turned it off when in fact it is still on very low. This happened twice on our stay. Had the gas blown out (and it is close to a door and window so the breeze from either could have blown it out) on either occasion we could have been gassed or caused an explosion. (We were a party of four home economists and retired head of the Technical dept a cooker manufacturer - so hardly idiots when it comes to cookers but experts when it comes to safety!). 4 Coffee machine was disgusting, mouldy and certainly a health hazard - despite bringing beans we all decided our holiday was not for cleaning out and disinfecting the coffee machine, we did however clean out the dishwasher filter! So again could not enjoy the facility of the coffee machine either. Because of the chairs, cooker and coffee machine issue we ate out rather than cooking at the house as planned. I am cross that this was the case and that these issues had not be dealt with despite being raised 6 months ago and a reassurance from Sykes. Additional annoyance was 2 wobbly toilet seats, lack of lock on downstairs loo and presence of a mouse (coming in and out of a now blocked hole by radiator pipes in kitchen and presumably helping himself from the bin as the lid does not shut. House was beautifully furnished and otherwise clean but lack of maintenance renders the kitchen dangerous and useless.

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• Nigel - Verified booking

  We first visited this property 2.

  5 years ago, and apart from a loose toilet seat in the family bathroom, it was in very good condition. The location is brilliant, in easy walking distance of Bakewell. It has high quality fixtures and fittings in the bathrooms and kitchen, and the beds are comfortable. Accommodation is spacious. Unfortunately, it is now suffering from a serious lack of maintenance, resulting in the following problems: The side door was not locked on arrival. None of the females in my party were strong enough to lift it and lock it. The kitchen tap dripped constantly. A sign said it was due to be remedied in June, but, clearly nothing had been done. The electricity tripped many times a day. One of the light switches in the living room had a notice (June) saying do not use, and that it would be fixed the following week. Power was off when we arrived and the freezer was full of water. Downstairs toilet door would not shut and toilet seat was loose. Family bathroom seat still loose. This toilet was also flushing slightly, all the time. Master bedroom window wouldn't shut, and held in place by card. Several pieces of crockery chipped. Many windows dirty with cobwebs as well. Paint on skirtings in en-suite and downstairs toilet flaking (presumably through previous water damage. WE would consider renting again, but only if the faults were rectified.

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• Samantha - Verified booking

  We had a lovely time at the cottage and thoroughly enjoyed sitting in the gorgeous little garden.

  We had sunshine mostly so we were lucky. The patio set was a real boost and we spent hours chatting around the table in the shade. There was space enough for 2 couples and 2 small dogs and the kitchen was well equipped. We drew straws on the bedrooms the one at the back being far superior to front. This was very noisy which we weren't expecting being as we thought it was sleepy hollow. This was definitely not the case first thing in the mornings, lots of through traffic! Lorries, buses etc. We were really happy with the location of the cottage, some lovely walks driectly from the door too. The pubs however were a bit disappointing as apparently don't serve food until Wednesdays as there's no call for it. This was in the evening at the 3 Stags.There was food at the Compass but only served until 7PM. Then again we are coming out of lockdown rules so we went prepared. The cottage was rather noisy in the night if anyone used the bathroom. It's not for the light sleepers as it's all wooden floors. However this was perfect as dogs are allowed so not complaining, it was very charming. We will be back next year as was originally booked to go to the YNot Festival which was cancelled. Instead we had a lovely chillout which was perfect. Thanks to the owners for letting this property. The images really don't do it justice.

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• Lenora - Verified booking

  This is our second visit for our family of 4 and our dog Willow.

  I's a fantastic base for access to Bakewell and Chatsworth House, which is a short drive away. There are walks right on the doorstep with access to the woods which our dog Willow thoroughly enjoyed. Lovely eateries in the village, our favourite is The Prince of Wales serving amazing food which we have visited on both trips. The owners were amazing! I we needed anything they were happy to help without hesitation. Everything you need from a holiday rental is here and much more. All modern appliances. The washing facilities were great after a muddy walk. We found operating the TV a bit tricky, but we found some board games that kept us entertained and with teenagers it's not always easy. The sofa has been replaced since our last visit with a stunning piece that was so comfortable and complimented the stunning decor. At times, the outside steps were tricky but we used the footpath by the main road and that was fine. The garden does have open access but on our last visit we used a tether and Willow sat with us and enjoyed watching people walk by. As time goes by, I wonder if we'll be able to book in as the property becomes popular!. We don't normally place reviews but felt this time we must, because it's a gorgeous property. Thank you again for your help and we'll see you again soon.

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• Christine - Verified booking

  First of all they need new cleaners!

  We left the property cleaner than when we entered! The cooker hood hadnt been cleaned for weeks. (We didnt clean that, though). The log burner was full of ash and burnt logs. The cooker shelves were dirty as were flat pan trays and frying pan. We moved a settee to give us more room to get round the table and obviously they hadn't hoovered underneath. It was clean and tidy when walking in but had clearly not been bottomed! We hasd an enjoyable stay although the beds weren't very comfy. Thanks goes to the caretaker who decorated it for christmas. Lack of doormat by the back door (we had to use our towels), sparse utensils (no potato peeler for one). No spare bin bags etc. Not clear enough what the recycling bins were used for. The shower head just trickled water out so we had to take it apart and clean it ourselves! There was absolutely no additions which we have always found when staying in holiday lets. You have to mentally consider whats in your cupboards at home and take with you! No salt and pepper for one and anything else you would use when cooking a meal! The cottage is situated in a very quaint village with plenty of walks and pubs not too far away. We enjoyed our stay but didn't enjoy the cleaning or having to travel into Bakewell to buy the additions!

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