Group Accommodation Villas In North Yorkshire

Reviews

What our customers say about their holidays

• Peter - Verified booking

  In terms of your tick rating we were quite disappointed with this property.

  We have self catered a lot so have several places to compare it with. The beds were comfy though comfort in super king suffered because of ‘twin’ join. In a general sense the cottage was clean - bathroom, toilets etc and the heating system worked well so warm and cosy. However here is a list of some of the main things we feel let us down Limited kitchen equipment eg no sieve to drain rice, initially no cafetière, no pyrex basins, measuring jug, scales etc. Filthy grill and oven. Guest book comments would suggest this has been the case for sometime! Impossible access to fridge/freezer, grill and oven once people are seated at the table Kitchen table and seating only really caters for six people General impression of kitchen was that it needed revamping and reorganising Extractor fan in downstairs loo blew out dirty fluff Loo brushes and holders needed renewing Upstairs shower screen leaked badly over floor Inadequate storage for clothing. Ridiculous coathangers. Looked as though they were a job lot from Mothercare . Could not hang adult trousers on them. Television wouldn’t work because the aerial socket was broken Generally we felt the cottage looked ‘tired’ and worn and needed a redo especially as we stayed at the beginning of the season the standard was not good. We felt it was ok if you wanted to drink wine (overflowing with wine glasses!), use the hot tub and eat at the pub, not if you were serious about ‘self catering’. By the way, the hot tub was great.

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• Arlene - Verified booking

  We loved our week at this property.

  On arrival we were greeted by a lovely cake and welcome pack from the owner which was a lovely touch after our drive. The kitchen was bright and fresh and had everything you could possibly need only slight suggestion is to maybe look at some new frying pans as the ones there are starting to lose their non-stick. The coffee machine wasn't listed on the description which was a lovely bonus on arrival so we could have a lovely coffee. The sitting room again was lovely and bright and had enough seating for everyone. The owner provided lots of blankets for sitting outside and materials for starting a fire in the wood burner. the bedrooms had so much space in them and were also so very comfy so it was lovely to go to bed after a long day exploring. The hot tub was beautiful and again perfect for a couple of hours in the afternoon when we stayed in rather than explore. I love how secure the garden was for the two dogs this truly is a pet friendly property. Only a couple of things were the communications on arrival information/times were varying across different messages via Sykes, owner and advert even after confirming with Sykes the check-in time. Also the adverts doesn't state there are steps throughout the property on each level apart from the main stairs. For us it wasn't a problem but with a family member becoming less mobile a little notes about this might be worth considering. We look forward to visiting again.

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• Helen - Verified booking

  Our stay at Dovecote was lovely.

  However, we do feel that it would benefit from some constructive criticism: The overall cleanliness behind curtains, corners of rooms, etc were cobwells. The quality of the beds was poor. It gives the impression of a rustic style cottage but done on the cheap. The sofas desperately need replacing for comfort and aesthetics. The stairs need maintenance desparately. As it is a large property, you would assume that children would be staying and as we have previously experienced in other rentals, board games, books and DVDs have been available. Knowing the Yorkshire weather, sometimes days are needed to be home based and these would have been a great benefit. Also, the weather required us to go and buy clothes horses to dry our washing. A fifty pound expense where these have been part of the accommodation from Sykes. It may be useful for Sykes to give the owners a bit more feedback so that similar services are offered at all their properties. Also a welcome pack would be great. Other accommodation have provided these. e.g. milk, bread, eggs, biscuits, tea and coffee. It is a small expense to provide a warming impact on customers. A few small changes could encourage people to return year after year, rather than just once. The landlord and his wife are lovely. There is a fantastic play area for the children and the scenery is idyllic. A very well equipped kitchen.

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• Jane - Verified booking

  Had a fantastic stay at Harbour Sunset.

  Family holiday meeting up with sister and family. Accommodation was spotless and had absolutely everything you could possibly need. View from lounge was absolutely stunning and we particularly enjoyed just sitting there and watching the boats come and go. Welcome gift was a lovely touch which we thoroughly enjoyed. Wonderful place to stay for a holiday. Pictures don’t do the property justice as it exceeded our expectations with its central position. Whitby and surrounding coastline is hilly and Harbour Sunset (aptly named) was on the level all the way to the town and beach, so a great base for those with difficulty doing hills. Garage was a definite bonus. The lovely owner Jayne gave us some very helpful info on day of arrival via telephone and made sure we knew she was available should there be any issues (which there wasn’t) right through to her looking for my sisters I pad which she thought she’d left behind (but hadn’t) Jayne and John are First Class at providing First Class Holiday Accommodation and I would definitely recommend Harbour Sunset and would love to return without hesitation. Thank you Jayne and John for the opportunity to stay at your wonderful property . We all Loved it and didn’t want to leave !!!

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• Adam - Verified booking

  The cottage was absolutely beautiful!

  It exceeded our expectations in every way. The cottage itself is wonderful, very spacious, very comfortable. Absolutely spotless when we arrived. Had everything we needed for our stay. It was the little touches that made it all the more impressive, all the furnishings were high quality, the kitchen and dining room were fully equipped with everything to make our stay enjoyable. Had a wonderful time in the games room and in the hot tub! And I have to say extra special thank you for dressing the cottage up so festively for Christmas! We were blown away when we first arrived, the whole property looked absolutely beautiful (so much so that my 2 year old son referred to it as the "magic house" all week). The time and effort gone into dressing the house for Christmas was amazing and we were all very impressed. And an extra thank you for the welcome pack when we arrived - that was wholly unexpected but made the whole holiday that extra bit special. Communicating with the owners was also friendly and quick to respond to our queries. Cannot fault the place at all and can't recommend highly enough. Would definitely book again! Huge thank you! :)

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