Group Accommodation Villas In Wales

Reviews

What our customers say about their holidays

• Ian - Verified booking

  Normally feedback is an easy task and we have used Sykes several times and this is the first time I’ve felt the need to be negative.

  Bari is in a good location in the super little town of Aberaeron, with easy access to the A487 to get to other destinations easily on the Cardigan Coast. The property was clean and tidy inside. Unfortunately there are many issues that detract from being able to fully enjoy your holiday. So…. the small kitchen had 2 main spotlights out making it darker than it should be as very little natural lighting. Also, the under counter lights did not work and the light above the hob did not work either. These were reported on day one, but not fixed. Just a note at this point is that there was no welcome pack and it is the first cottage over recent years where there hasn’t been. This is a relatively cheap but very appreciated touch. From the kitchen you exit into the back area which has a rusty table and chair set in the main part. However I had to weed the flags in this area before we could use it as some were a foot high. The rest of the garden further down is massively overgrown. Also, the neighbours kitchen directly overlooks this area , even if a makeshift screen has been put up, it is still intrusive and not private. The whole area is grotty and not relaxing to sit in at all. One further note on the “garden”, a low fence meant that a neighbouring dog was able to access our garden and worried and unnerved our 2 older dogs until it was chased off. Back inside, the bedroom light shade had been removed and was found broken in a wardrobe, the broken arms of the shade were left on the cable hanging from the ceiling. Add to this the loose toilet seat in the main bathroom. And finally, we knew it was on road parking before we arrived, but please be prepared to park up to 100+ yards away after you’ve been out for the day as it is limited. Without been able to relax in nice surroundings outside during the evening we sat in the small living room each night, we decided to leave early and vacated the property on the second to last day of our stay. Quite a bit of work needed here to make this an acceptable holiday home I’m afraid.

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• Jean - Verified booking

  I filled in an on line form as soon as I arrived.

  I also rang the owner. The description on your website is incorrect. If it had been a correct description of the layout I would not have booked it. It says on the ground floor there’s a downstairs bedroom leading to the living room which leads to the kitchen, and there’s three bedrooms on the first floor. So I booked it because I’m disabled and use a wheelchair so everything was on the ground floor for me. But it wasn’t. The kitchen was upstairs so totally ruined Christmas for us as I only went upstairs when two people carried me which was unsafe. One of the elderly couples decided they couldn’t come when I told them about the layout of the property because they originally assumed they’d only have to go upstairs at bedtime. So the cost had to be divided between two parties instead of three, which we wouldn’t have paid if we’d known about it. Your website also states fuel provided so we didn’t take wood, it wasn’t provided so Christmas Eve had to go looking for wood. Contacted the owner who said he would have to contact Sykes about fuel being provided. Also said to him, as it’s Christmas we thought there’d be a Christmas tree up, his reply was I live in Chester, I’m useless (referring to himself). There wasn’t even a piece of tinsel. The downstairs wet room leaked onto the bedroom floor, and we couldn’t turn the heating off so had to go round turning radiators on and off.

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• Diane - Verified booking

  This was a wonderful place to stay and we hope to be able to return one day.

  The owners were always to be found on the farm and were so welcoming and helpful. Such lovely people. The property is very spacious, clean and comfortable and in a lovely location. There are so many places to visit within a short drive and it is such a peaceful and beautiful spot to return to after a day out. Our two very young grandchildren loved the alpacas and the shetland ponies which they could watch from almost every room in the house and they really miss them now we're back home. A couple of practical things to note: 1) The Sykes Cottages website states that the property has a tumble dryer which is not the case. There is a washing machine and a clothes airer is provided. 2) There was no information about recycling at the property when we arrived and when I discovered later that the local authority has very stringent rules on sorting rubbish I felt bad that the owners were going to have to deal with the mixed rubbish we had left. It would be good to have information in the property about what needs to be separated and where. In this country recycling varies so much from one local authority to the next so it would be good to have some guidance on arrival.

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• Ian - Verified booking

  Initial impressions were very good, the house is superbly situated and close enough for any shopping and restaurants, let alone the splendid views over Cardigan Bay.

  Once we’d settled in on the Sunday evening however, we noticed a very distinct odour in the living room, which we put down to dogs. There were several air fresheners and candles on the mantelpiece, but what the room needs is a deep clean, and possibly the carpet to be replaced. We ended up buying several of our own candles to make sitting in the living room bearable, it served only to make us spend our evenings away from the house. We were aware that the property was pet friendly prior to booking, and having stayed at various properties where pets are welcomed this was a little surprising. One or two other minor points which need addressing, the bath panel being cracked and ill fitting and the fan for the bathroom does not work in the shower, where grouting between tiles has mould ingress. Finally, the toilet seat is too small and discoloured in the same bathroom. Positively speaking, the decoration and exterior are well maintained, and the property has all you’d need for a good sized family holiday. The layout of the house is quite charming.

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• Amanda - Verified booking

  The property needs improvements.

  There was black mold on the silicone in the shower and black spores on the ceiling, the bath panel was all cracked, looks like it had been taken off to fix the tap. The toilet seat was so loose we were nearly falling off. The twin room, one bed had stains on the duvet cover, the other, when stripping the bed on leaving day, there were dried yellow stains on mattress protector. There was thick dust everywhere, don't think sofa has ever been moved to be cleaned underneath or behind. The front door if you don't have the key shuts behind you and are locked out, luckily Sykes got in touch with owners who had a spare key. There were no recycling bags left out for us for rubbish day. It is the only place that I have ever stayed that have never left a small welcome pack. The only good thing about the property is location, however if I think these issues are sorted, it would be a lovely property

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