Bed And Breakfasts With Hot Tubs In St. Austell

Reviews

What our customers say about their holidays

• Janette - Verified booking

  HOSTS Sonya and Paul were responsive, professional, friendly and very helpful.

  They want you to have a wonderful time while you are staying at Silvermine. They are on hand if you need any help. But never intrusive. Paul and Sonya could teach other hosts how to run a holiday home to such high levels of customer satisfaction :) PROPERTY lots of space for our large group. Plenty of bathrooms , one of bathrooms had a bath.Thoughtfully decorated, comfortable beds, good quality towels and bed linen. Good quality pots and pans and sharp kitchen knives which is unusual in a holiday let. Cosy blankets for wrapping up on the sofa. Wood burner, fuel provided. Very clean. Outside area has a massive garden with the most majestic views whatever the weather. LOCATION for our 3 generation family it was perfect. We enjoy hiking, house on the SW coastal path a real plus, beach for little ones in walking distance and plenty of pubs and high end restaurants nearby. Handy location for nearby places to visit, Eden Project, Heligan, Lanhydrock and many more. AMENITIES hot tub was a perfect treat , good quality and plentiful fluffy towels provided. Our adult children and their partners enjoyed using the gym. We were able to store bikes in the gym, which is a real plus if you want to cycle. A huge smart TV for cosy nights in watching a film. OVERALL Silvermine really is a very special place, we wouldn't hesitate to recommend. We hope that we will be able to return again with our growing family. We will have many happy memories. Thank you Sonya and Paul. Our only negative comment was the garden chairs and loungers, which were lovely, but couldn't be used because the cushions were soaking, we would have liked to sit outside for lunch in the beautiful garden with its magnificent views. Just a thought maybe the cushions could be stored in the games room..

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• Phyllis - Verified booking

  As usual the booking process with Sykes was simple and straightforward.

  Updates and correspondence was informative, helpful and timely. As our holiday drew nearer we received a warm introduction email from Sonya and Paul. Straightaway they made us feel really special, and that nothing was too much trouble. They provided very detailed answers to the questions I had about the property and where it was appropriate they provided photograph evidence. Information about local attractions was also really helpful. On arrival at Silvermine we were blown away by the presentation of the property. The photos are lovely but do not do justice. Wow! Silvermine truly is wonderful! Not only that, the welcome we received was outstanding. Meeting Sonya and Paul was like catching up with old friends they were so warm and friendly. Achieving comfort, wellbeing and the best possible experience for their guests is clearly their priority. The lights were on, beautiful Christmas tree and decorations, freshly baked scones with clotted cream and jam. The kitchen is very well resourced with quality tableware, cookware and utensils. There was tea, coffee and fresh milk available. The provision of toilet rolls, hand soap and shower gel; bin liners and cleaning products including dishwasher tablets, washing up liquid and cleaning spray sufficient for the duration of our stay was very much appreciated. Silvermine is comfortable, spacious, clean and tastefully decorated. Have to mention the gorgeous views from the front of the house! Stunning!! The website description is accurate. We enjoyed our stay at Silvermine so much I booked to return next Christmas before we left! Congratulations to Sonya and Paul for their first class service and excellent facilitation. We are looking forward to returning. Thank you.

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• Catherine - Verified booking

  Overall we had a really great stay and the cottage and surrounding environment were excellent.

  There were some minor niggles but many of these were personal preferences and do not reflect negatively on the property or the facilities. In no particular order these were: - o There was an issue with the booking and on arrival we were shown a 1 bed property rather than the 2 bed we had booked. There was an awkward few minutes when paperwork was frantically checked and this somewhat spoiled the commencement of our break. My suggestion with regard to this would be to have individual names for the properties rather than studio 1 & 2. o The property would be better served by removing some of the clutter and non-essentials from the kitchen and dining area. I know many people like to cook a lot whilst on a self catering vacation but for us there was just too much stuff in and around the kitchen. Possible an online checklist prior to arrival would allow the management to tailor the contents of the property to the needs of the guests. o The wet room - My issue is I just don't like wet rooms. The floor was never dry despite all the incessant mopping that had to be done every time the shower was used. The one real issue that we were OK with but should have been made aware of was the building work taking place on the site during the entirety of our stay. The builders were respectful and friendly and as quiet as they possibly could have been but we should have been informed that this work would be in progress.

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• Eriks - Verified booking

  Everything was better than we expected (apart from the weather'''''') The owners Julia and Dave were a joy to meet a were extremely helpful.

  My only criticism was the design of the Wet-room pump action centrifugal spinning floor mop which I thought was a novel and great idea but it is not not fast enough to be effective and not the owners fault either. Then there was the impossibility in getting a cab to take us to the Polgooth when it was RAINING. But to be be Fair it is too short a FARE to make it worth their while I suppose. Still I can't help wondering if they would show an interest and suddenly find an available cab if you were to say name your price, or they could impose some sort of surcharge for short runs at peak times as a minimum charge. To be honest, I would happily have paid an extra £5 or even £10 on a special family night out to save us all from a drenching from the Biblical downpours.. that would have had Noah heading for the hills. The steep driveway was not anything to worry about and became a bit of a chuckle after the first ascent / decent. btw there is hardly any phone signal so a good way to chat is via messenger or whatsapp but then I expect most people know that one already but I was a bit slow to suss that one out. All in all, none of that was Dave and Julia's fault and I've been rambling a bit now methinks, and have digressed from announcing most importantly that this was possibly one of the best retreats that we have spent our break in/at and wouldn't hesitate from recommending to my friends.

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• Lee - Verified booking

  From the moment we arrived at Silvbermine House, Sonya and Paul made us feel incredibly welcome.

  the house was ready for us, complete with homemade fresh scones, jam and clotted cream (jam first people!). the house is immaculate, and incredibly well appointed. the beds are all comfortable, the bathrooms excellent, and the lounge area upstairs swallowed up all 9 of our party with ease. The hot tub got used every evening, and it was a wonderful way to relax after a long days holidaying in the local area. Everything we needed was ready and waiting in well organised drawers and cupboards, right down to a bottle of cooking oil (which we always forget). Sonya and Paul were always available if needed, but if not needed, you didn't even notice they were on site, apart from a cheery wave in the morning as they left for work. We really couldn't ask for more from a relaxing holiday, even the weather was pretty much perfect for the end of November! Thanks again guys, we will hopefully be back at some point in the future.

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