Holiday Apartments in St Austell

Reviews

What our customers say about their holidays

• Joanne - Verified booking

  Great accomodation in fantastic location.

  Definitely recommend trips to Charlestown, Mevagissey, Fowey, Eden project and Lost Gardens of Helligan. Flat was spotlessly clean when we arrived which was reassuring in light of covid pandemic. Private beach was perfect with sand and clear water and plenty of space for social distancing (although no shade so take an umberella if it is hot). Takes about 10mins to walk down from the flat and fairly steep path so not ideal for those with mobility issues (steps down to last bit of beach). Flat was very comfortable and kitchen well stocked for cooking an evening meal. Dishwasher would have been a good addition. The email did say they would provide soap and surface spray but neither was there when we arrived so had to buy our own. We were also asked to take duvets and pillows/ sheets due to covid as well a our own towels. I am glad we did as the only negative about the flat was the bedding. The mattress covers were tatty and didn't fit well and the pillows (although clean) were about an inch thick. The flat was furnished to a high standard and so I am suprised owners have not responded to the numerous complaints about the bedding as this really lets the place down. That said if you are taking your own it doesn't really matter. You might want to take matress covers as well. The balcony was a welcome addition although the patio furniture is rather tatty and could do with replacing. There is a second smaller patio area off the lounge which is really too small to use but does allow some privacy when opening the french doors to let some air in if it is hot. Several local takeaways deliver on Just Eat if you fancy a night in. Would have been 5 stars across the board if bedding and patio furniture had been up to scratch.

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• Andrea - Verified booking

  The apartment is lovely, it is sunny and bright because of all the windows which is very welcome in late November!

  There are also lovely views of the sea, the morning sunrise is a treat at this time of year, with some of the trees between the apartment and the sea having shed their leaves there is more of the sea to see! We were rather unlucky during our stay in that the road that runs alongside the apartment was being resurfaced which meant that our cars were trapped behind the road works for literally hours at a time. We couldn’t risk leaving it until the final morning to start our journeys home so we had to leave early unfortunately. When I was about to leave and pulled my car out of the garage I got in trouble with a local resident for choosing to pack the boot of my car outside the garage (it was dark in the garage). I also picked up a few annoyed comments from some of the local residents during our stay, I’m not sure whether they were irritated by tourists staying into the winter or whether they were simply exasperated by the disruption caused by the road resurfacing works. Our cars were appropriately tucked away at all times apart from when we first arrived and when we finally left, and as is always the case when we stay at Sykes Cottages were we very considerate to our neighbours. The unfortunate circumstances of the days in which we stayed aside, I would recommend this apartment as it is very thoughtfully decorated, furnished and fitted out, it is very suitable for two friends, and the cleaners clearly do a very good job, thank you.

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• Nigel - Verified booking

  1) We tried to recycle as per instructions in the welcome pack.

  Someone else put their recycling in the bin marked 18, which we believe to be our rubbish bin. Having searched the bin store we could find no other recycling receptacle. There was only 1 black bag in the apartment which was already in the bin. So we were unable to use a bin bag for our recycling. We removed other people's recycling from our bin, including glass bottles. Other holiday lets had full sized wheelie bins for their recycling. 2) The light in the main bathroom flashed when turned on, continued to flash and then turned itself off. We text the housekeeper, earlier in the week about this, but received no reply. 3) A tea towel was left in the washing machine, damp. we rewashed and ironed it, but it was not ours so we left it in the apartment. 4) Ice cream and frozen vegetables were left in the top shelf of the freezer from previous tenants. These items were not ours. 5) we cleaned tomato ketchup off the strut between two kitchen cabinets. 6) The drain in the en suite shower was VERY slow to drain. 7) The parking space for No.18 is difficult to access because of over hanging vegetation. 8) When checking our bedrooms to ensure we had all our belongings we found mattress protectors under the bed which we put in the bath with other laundry. We had no mattress protectors actually on our mattresses.

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• Michael - Verified booking

  A very well equipped and comfortable apartment in a delightful position.

  Being on the top floor the benefit of a lift was much appreciated at all times adding to the attraction of the apartment. Charlestown being just a short walk away and having a number of eateries to choose from made dining out a car-free pleasure. Extensive building work is going on opposite although in fairness we had been warned of this by the owners and have to say that it did not affect our enjoyment of the holiday though we suspect some people could find the constant workmen activity and number of cars parked on the road a problem finding somewhere to park themselves if they were unable to put their vehicle in the garage which has a very narrow access. Some previous holidaymaker had bent the garage door key making it difficult to use, in fact whilst we were still able to use the garage to park the car we did not lock the door after we had opened it on arrival as we were concerned about unlocking it to get our car out! Access to the beach and the South West Coast Path was good and directions received from the owners could not be faulted. All in all the pluses far outweighed the minuses and we would certainly consider booking again and recommending it to friends.

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• Louise - Verified booking

  Apartment is in a handy location, walking distance to Charlestown and a few minutes drive to Asda, Tesco, Lidl or Aldi.

  The apartment has plenty of space and the kitchen/ lounge area was bright and comfortable . Overall the apartment was clean and well maintained but big cobwebs on the ceilings and tops of furniture and units were definitely not done for a while.I think that was mentioned in a recent review in February, alas if I had read it sooner I would have realised the washing machine wasn’t working. I did send a text asking how to switch it on but didn’t get a response, but then when I saw that review and didn’t try again also as we didn’t require the DVD player I can’t say if that was working or not. Regarding the other reviews we didn’t cook much but the kitchen had the basics to cook with, let’s say you might not be able to bake a cake but you can certainly put a roast dinner together if needed. Personal choice, but again reading earlier reviews about the double bed being soft etc. We would agree it was way too soft to be considered comfortable as we are used to a very firm bed but this is again is our personal choice.

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