Holiday Cottages With Hot Tubs In East Yorkshire

Reviews

What our customers say about their holidays

• Michel - Verified booking

  I’m writing to express my deep disappointment and frustration with my recent stay at The Bluebell for my 60th birthday celebration.

  I had carefully selected your venue as it seemed perfect for hosting my 33 guests. From the moment I booked, everything appeared to be well-organized, and I even paid extra for the privilege of an early arrival and late check-out. Unfortunately, my experience was far from what I expected, and it caused significant stress during an event that should have been a joyous occasion. Upon arrival, we found the property cold, with no way to turn on the heaters. Despite making numerous calls and sending several texts, it took far too long to resolve this basic issue. Additionally, the entire place was in desperate need of a deep clean. We were shocked to find that cleaning supplies were unavailable, forcing us to go out and purchase our own mops and products to clean the property ourselves. Some of the rooms were in unacceptable condition: Toilets had been used and not flushed. Floors were dirty, and cobwebs were all over the walls. The outside bin area was littered with black bags, which I refused to clean up. Several rooms had stained bedding, including one with a blood stain that we had to change ourselves. Worse, from rooms 1 to 4, none of the electrical sockets worked, and despite numerous attempts to contact you, this was never resolved. Room 12 had stained bedding with some sort of black ink. It’s unbelievable that your housekeeper admitted to knowing about the stained sheets but put them on the beds regardless. The condition of the property was unacceptable and created a significant amount of stress. I did not receive the value I expected for the money I spent. My guests, while understanding, were understandably disturbed by the poor conditions, and this situation nearly ruined an event I had spent a year planning. Your housekeeper excused her inaction by saying she was on holiday, and your lack of response was equally frustrating. We have videos and photos documenting all the issues mentioned, and I am appalled that such basic standards of cleanliness and hospitality were not met.

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• Ruth - Verified booking

  We hired the Blue Bell for 38 all female family and friends for a surprise weekend for my daughter’s 40th birthday.

  It was absolutely perfect! We decorated the large function room and hired a DJ and Supreme Photo Booths - both excellent. There is a brilliant bar area where all our guests stored the drinks they’d bought with them. The kitchen facilities were great with loads of fridge and freezer storage space and 2 double ovens where we prepared and served a cooked breakfast on Saturday morning and chicken and chips in the afternoon after enjoying a televised dog racing game in the afternoon in the snug area next to the dining area. On Friday evening we ordered fish and chips from Nafferton Fisheries in Driffield - they gave us a fabulous service - great communication before the event and delivering their hot and tasty food on time. For our party on Saturday evening we’d ordered a load of platters from Morrisons which is only a short drive away. The Blue Bell is in a lovely small village and many of the ladies enjoyed a long walk on Saturday morning including the grounds of Burton Agnes Hall. Communication with the owners and housekeeper prior to arrival and during our stay was excellent - they couldn’t have been more helpful. Several guests enjoyed using the hot tub in the lovely grounds at the rear of the property. There were no complaints from any guests who all said they had had a fabulous weekend. The property was warm and comfortable and had everything we needed for a marvelous celebratory time. It was excellent value for money and our guests said they could not believe how we had managed to put the weekend on for the price that they had paid. I would have no hesitation in recommending this venue. Do not expect luxury but if you want a large, clean, comfortable and functional large space to hold your event and sleep your guests at the right price - this is for you.

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• Kim - Verified booking

  It was like walking into the past a beautiful house with a very calm atmosphere, in a lovely private setting, it was a real treat for our large family to all be together in such grand accommodation and grounds.

  We turned off our mobile phones and the TV and had a week of family activities walking to the beach and lighthouse, playing football and rounders in the garden, the children really loved us adults playing along with them. In the evenings we had Drama’s, a Murder Mystery night, played Card and Board games, Snooker and had a couple of Karaoke evenings and we laughed a lot. The luxury of having a large private house like Highcliffe Manor was so refreshing and although we did venture out to Scarborough and York the rest of the week we stayed in and made the most of our time together in such a house. The kitchen is very well set up and includes a dishwasher which made self-catering for all 20 of us a lot easier and we also used the BBQ and we ate out on the terrace. We ordered our food shops online and these were delivered to us at Highcliffe Manor with no problems which is a bonus when catering for large groups. There is also a local cooperative store just minutes away which we used for bread and milk etc. We were able to do some washing of clothes and there was a good washing line but a dryer is also available. The bedrooms all had ensuites and these were comfortable and adequate. Our week at Highcliffe Manor was an experience for all of us and we all had a brilliant time and we will never forget our trip to Yorkshire. A big thank you to Richard who was always a text message or phone call away if we needed anything and that was most reassuring.

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• Sharon - Verified booking

  Lovely large property ideal for big group of friends.

  Downstairs really good, spacious rooms, nice hot tub and the bar was great. Richard who showed us around was friendly, helpful and very knowledgeable about the area. Sadly, the bedrooms let the property down. The master bedroom was nice, although needed a bit of tlc (curtains fell off rail when drawing) but not a huge problem. Many of the other bedrooms were lacking in basic comforts with not enough storage and one didn’t even have a mirror. The biggest drawback to the property was the bathrooms. Water pressure poor and water to master bedroom never really hot (bath water bright yellow). Carpets in bathrooms are not really hygienic. One bathroom did not have any sort of shower attachment for hair washing. We paid for nine en-suite bedrooms but the shower in one room was broken with the pieces on the floor. We were told it should be fixed on the Monday but this never happened so one room was basically unusable for the whole week. With just a few tweaks and an upgrade of the bathrooms this property would be excellent and more than worthy of a four or five star rating. Such a shame. All in all we still enjoyed our stay but as we're an older group we found the bathroom situation challenging.

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• Emma - Verified booking

  Last minute booking for 2 of us with our dog over Christmas.

  What a hidden gem this is. A cozy, warm cottage that had everything we needed nestled in a fantastic village. We arrived to find a welcoming home complete with Christmas tree, wine and mince pies. A very nice touch. We ventured to the local "Robin Hood" on the 1st night and were greeted with a warm welcome from both the owners/staff and also all of the locals. We had great food too. On Christmas Eve we chilled and relaxed in the cottage and took a dog walk around the beautiful village before returning to the pub again where our well behaved dog was made most welcome, once again enjoying great food and a welcoming atmosphere from a great community of people. We enjoyed another 2 nights in Middleton and much of the same with a trip into Beverly in-between. All in all, we had a fantastic break away and I look forward to returning again in the not too distant future. The owners have made a cracking job of their rental and I would highly recommend for anyone looking to kick back, relax but still have home comforts. We couldn't find fault. Thank you for our stay - greatly appreciated.

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