Log Cabins with Hot Tubs in Wales | Late availability cabins

Reviews

What our customers say about their holidays

• Melanie - Verified booking

  This Spa could be so much more.

  I really don't know where to start. My stay consisted of myself, husband child of 12 and 2 elderly parents (in their 80s). After a speedy, courteous check in we were shown by map where our lodge was situated, (note to anyone with a disability the parking can sometimes be a distance from the car parking area to you lodge) was even more of a headache when you have to unpack and make 10 journeys with all you luggage!! Initial look of the lodges and surroundings were really lovely, and well presented. However when we started to unpack and put things away, we immediately noticed that the kitchenette, that is advertised is merely a micorwave/cooker toaster and kettle (how you are supposed to prepare a meal in this was mindboggling), that said there were insufficient plates, bowls etc, no larger bowls to cook anything in microwave/cooker, no chopping boards, sharp knives, wooden spoons, even a tea towels was none existent etc you get the picture like nothing!! I asked reception for these utensils - response was microwave was solely for warming food up?! I did state that it was a microwave/cooker but was informed that they didn't have anything like this, we were given more crockery, and they tried with larger pasta bowls but that was it. We then noticed we didn't have any robes to use the spa, so again went to reception and asked, housekeeping did bring some along and apologised stating they would bring some of the slippers the next day, this never happened! The lodge looked dirty cobwebs in the shower areas, cigarette butts where the hot tub is (at the back of the lodge), there was a brush and dust pan no hoover to clean any spills up. I asked housekeeping how did we get our towels changed I was informed that we had to ask for housekeeping and they would sort this. This never happened. In my parents room there was no blind/curtains at their bedroom window - not what you want when undressing etc - again went to reception this was rectified the next day. The mess from the drilling on the wall was never cleaned away bits of brick dust etc on the floor and nothing to clean it away with again asked for housekeeping never came. Now into day 2 of our 7 night stay and we had a blocked drain in our walk in shower room, the water was pouring into the lounge area, which we had to mop up with towels, my husband spoke to 4 members of staff over 2 days to ask for this to be rectified, and for all the dirty towels to be removed and given clean ones - shower drain was eventually unblocked however the towels were simply pushed into the other corner of the bathroom and no clean ones replace nor did the housekeeping clean the bathroom from the dirty water!! I had to carry all the dirty towels to reception collect clean ones and raise my concern that this was not good enough! We again spoke to staff that they was a leak on the kitchen sink and the en-suite bathroom sink no-one came, and to be honest got sick of going back and forwards to ask for clean towels. At no one given time did any member of housekeeping refresh clean towels, mop the floors hoover around or remove the rubbish ( I may add that there was nowhere to place you household rubbish so once again my husband had to carry and find a larger kitchen bin which was situated around the kitchen area of the spa)!! At the end of our stay another visitor had disposed of there household rubbish pizza boxes etc was strewn all over the lawns in front of us and seagulls and birds were feeding at a frenzy! There was ants and on our 5 night stay when looking at how bad the leak was under the kitchen sink, noticed we had had a visitor in the form of a mouse!! The spa itself was lovely and so were the staff we had encountered, however our stay was really spoilt due to the lack of cleanliness, and constant back and forth with reception. Would never return no would I recommend.

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• Kim - Verified booking

  Myself and my husband stayed in red kite lodge for a mini break and we couldn't have asked for a better experience.

  Upon arrival we were a little confused at first as sykes cottages had provided us with a key code but no other instructions, so we did spend a good few minutes looking around outside for a place where keys might be stored, until I tried the door and found it was open anyway. When we got inside it was evident it was going to be a lovely stay as the lodge was immaculately clean. We had brought a few things that we may have needed but there was no need as many things were provided for us including tea, coffee, sugar, hand wash, washing up liquid, shampoo, body wash and towels, and a well stocked cupboard of various pots and pans, cutlery, bowls, different size plates you name it, it was there. You could tell a lot of effort had gone into making the lodge as homely as possible and the bread, milk and cake was a nice welcome too. We met Julie on our first night and Kev on our last night as they come around each day to check the hot tub, they were both very friendly and welcoming, and both let us know they were available if we needed anything which was nice. The hot tub was definitely one of our highlights, it was all set up ready to go and was the perfect temperature and because it is undercover we could use it even though the weather wasn't great. The animals are quite literally on your door step, and come upto the lodge every morning (at many other times throughout the day) bellowing at you to feed them haha! You only had to walk outside and they all come running which was funny to see but so adorable, those goats and alpacas sure can eat! And they wasn't the only animals, they have wooly sheep but they mostly kept to themselves, was nice to watch them though. We also had a random cat come to the lodge, absolutely gorgeous but took a serious liking to us and kept trying to come inside for hours on end, it soon gave up when we went to bed. Sadly the only downside was the WiFi was very hit and miss, it was fine for casually scrolling on our phones but we were unable to make full use of the streaming services due to buffering issues, but that was literally the only negative of the place and wasn't that big a deal to us really, just a point to note. All in all we thoroughly enjoyed our stay and would highly recommend this place for anyone looking for a peaceful break. My only wish is that we could have stayed longer, but next time we hope to stay at least a week and in spring/summer time so we can enjoy the surrounding areas a bit more.

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• Nicky - Verified booking

  I honestly can’t rate Manor Farm Lodges and the Red Kite Lodge highly enough.

  I absolutely loved every second there. The lodge is clean, tidy, well equipment with absolutely everything you could need and we were welcomed with a beautiful lemon cake, break and milk so we could have a cuppa and cake the minute we arrived. The views are spectacular! Even in the rain, because of the under covered area, we could still sit outside and enjoy it all or chill out in the well maintained hot tub. The goats, alpacas, sheep and chickens came over for food every day. Provided by Julie & Kev, our hosts who we couldn’t have asked for better. Friendly, helpful and quick to respond when we had a question. We had a couple of trips down the hill to the pub, The Bull & Heifer, which had one of the nicest Sunday Roasts I’ve had in a long time. (Booking essential). As animals lovers I personally couldn’t have asked for a more perfect place to stay and I will 100% be booking to go back again. There are loads of things to do within around an hours drive and despite the weather being a bit rubbish we had an awesome week and that was all down to the location and set up of the lodges. You have so much privacy and it has to be one of the most tranquil places I’ve been. Thank you again to Julie and Kev, you have thought it all out perfectly. It is a very special place you have there.

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• Emma - Verified booking

  We have just got from a great week from here.

  we stayed in the red kite lodge.x We arrived to a lovely homemade chocolate cake. Julie popped into us on the first night to make sure all was ok and to let us know if we needed anything she and kev were available to help. The lodge had everything you can think of to make it like home. Bread, milk ,tea and coffee was also left for us. kids had a great time looking for Katie the red kite which had a chocolate for them as a prize.x The animals added to the lodge as the kids had a great time waking up to them and feeding them carrots daily. Kev took the kids around the farm on his quad and explained to the kids about everything. He did this more than once. They provide a book which gives you all details on places to visit. , also places to eat. We were there for our 15th wedding anniversary ,so we tried dinner at the local which is about a 10 minute walk and we was not disappointed. We enjoyed it so much we already booked to go back before we had even left. Thank you for making our week a great memory. See you next year.x

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• Gillian - Verified booking

  Wow! What a fantastic week we have had!

  Julie and Kev are the perfect hosts and have gone above and beyond to make our holiday extra special, including a delicious chocolate cake, bread and milk, on arrival. Red Kite Lodge is so comfortable, a real home from home. It has everything you could need and has been beautifully designed. We have loved feeding Ed, Bob and Tom (the alpacas) everyday with digestive biscuits and carrots, playing archery and Kev’s trip to visit the horses was just amazing. A hidden gem, with so many wonderful places to visit in mid Wales, we can’t wait to return! Both the beaches and countryside are spectacular. The children have loved every minute of it, especially having their own private hot tub on the veranda, surrounded by spectacular views of the beautiful Welsh countryside. It has been, by far, the best UK holiday we have ever had. Many thanks to Julie and Kev for being such great hosts and for helping us to create happy holiday memories.

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